Quick Facts About Salon de Coiffure
Strengths:
1. Excellent customer service: Multiple comments mention the friendly and welcoming atmosphere of the salon, as well as the attentive and caring staff. They take the time to listen to the customers' preferences and make recommendations, ensuring a positive and personalized experience.
2. Skilled hairstylists: Many customers praise the hairstylists at Salon de Coiffure for their expertise and knowledge. They are experienced in cutting different hair types, including silky straight Asian hair. Customers feel confident in their abilities and trust them with their hair.
3. Affordable prices: The salon offers competitive prices for their services, which are considered affordable compared to other salons offering similar services. This makes it accessible to a wider range of customers.
4. Consistent results: Several comments mention that customers consistently receive excellent haircuts and hairstyles from the salon. The stylists consistently exceed expectations and know how to achieve the desired look, resulting in satisfied customers.
5. Attention to detail: The salon is commended for its attention to detail in haircuts. Hairstylists take the necessary time and effort to ensure that the customer's hair is cut and styled well. Customers appreciate the meticulousness and care put into their hair.
6. Strong stylist-client relationships: A customer mentions their loyalty to a specific stylist, Simon, who they trust implicitly with their hair. This indicates that the salon fosters strong relationships between clients and stylists, which can lead to long-term patronage and customer satisfaction.
Weaknesses:
1. Inconsistency in quality: One customer shares a negative experience where a specific stylist did not meet their expectations, resulting in uneven hair lengths. While the issue was eventually resolved, this incident suggests that there may be inconsistencies in the skill level of the stylists, potentially affecting the overall quality of service.
2. Miscommunication: Another customer reports a miscommunication issue with a stylist. The stylist seemed unfamiliar with how to style the customer's desired haircut and became impatient when the customer wasn't satisfied. This highlights the importance of clear communication between stylists and customers, as misunderstandings can lead to dissatisfaction.
3. Limited availability of preferred stylist: A customer mentions that their preferred stylist, Simon, is often busy, leading them to try other stylists in the salon. While the other stylists are well-trained and capable, the customer expresses a preference for Simon, indicating that availability might be a drawback for customers who specifically seek out their preferred stylist.
Conclusion:
Salon de Coiffure appears to have several strengths that contribute to its positive reputation, including excellent customer service, skilled hairstylists, affordable prices, consistent results, attention to detail, and strong stylist-client relationships. However, there are also some weaknesses to consider, such as inconsistencies in quality, potential miscommunication issues, and limited availability of preferred stylists. By addressing these weaknesses, the salon can further improve its services and maintain customer satisfaction. Overall, the positive comments from satisfied customers outweigh the negative comments, indicating that Salon de Coiffure is a reputable and recommended place for hairstyling services.
Best TL Reviews
Elvin is absolutely marvellous, took his time to listen to what I wanted, made a few suggestions and it's gorgeous. Important to me is that I will be able to style it myself, brilliant cut, head massage at an excellent price! He will be my hairdresser from now on!
No words for how much i loved it. I went there for both my new hairstyles. One was for a layered bob or something from plain long hair and the other was for a boy cut. Absolutely loved both the ppl who serviced me. The second time it was an asian woman with blonde hair (idk her name) and she was amazing. I showed her pics of what i wanted and she gave me suggestions for how to specifically get it cut. She complimented me and was an amazing woman over all. The first pic is what i showed her and the second is what i got. Will keep going there now. An amazing place with truly affordable prices as compared to other salons with the same service
Fabulous outcome, rough journey.
I [Female,20] recently got a haircut here and asked for Korean curtain bangs. I have gotten a haircut there before by the lovely lady (I believe her name is Katrina) who did a wonderful job, so I had high expectations. This time I was cut by a man (who works on Fridays), and I had a few issues with the cut. Firstly, he cut my fringe so that it was a bit different in length on both sides, and he seemed unfamiliar with how to style it. I tried to tell him to use a rounded brush and blow-dry the fringe upwards, but he slightly misunderstood me. He then proceeded to style it, and when I asked if he could do it differently, he seemed to get a tad irritated/impatient that I wasn’t super happy with the result. Katrina then came over and styled it, it looked great in the salon, but after I washed my hair, it was clear to me that it wasn’t even in length. A week later, I called them up and asked if I could get it touched up, and Katrina very kindly agreed to do that for me. She put a lot of effort into making it look very nice and exactly how I wanted, without charging me. I came out super happy with the result, but the journey wasn’t so smooth. The staff there are very kind, friendly and caring; they spent some time helping me look for an earring that I lost, and the cut itself was not too expensive. I would still rate this place well as the customer service is excellent, and I recommend Katrina as a stylist.
Not bad if you're looking for a scissors haircut especially for silky straight asian hair at mid range prices. I got mine several times when I lived in Mile End.
Best in the city, customer service on point, friendly and welcoming. 15 years straight and not a single complaint. I trust no one to touch my hair except Simon and it has been like that for the last 15 years. Tried the others in the same shop when Simon was busy and I needed emergency hair cut. Well trained and very good but Simon is Simon, it's not just the cut, it's the love he gives and the conversations.
Absolutely love my haircut! Katrina has done an amazing job (as usual). She cuts my hair according to how I want it and does it to high standards. She always exceeds my expectations. I definitely recommend this place!
Very experienced and knowledgeable and they really take the time to do your hair well. Always a brilliant experience when I go there. :)
My hair has never looked as shiny as it is now since I started getting my hair done at this salon. Katrina really puts in the time and effort to listen on what I’d like to get done on my hair, I’ve never felt a rush and would feel at ease and comfortable. It’s worth my effort to travel across London for my appointments. Keep up the good work guys and girls!
Salon de Coiffure Info
Amenities
Payments
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Cash only
Today
Opening Hours
| Monday | Closed |
|---|---|
| Thursday | 11:00 AM - 06:30 PM |
| Friday | 11:00 AM - 06:30 PM |
| Sunday | Closed |
| Wednesday | 11:00 AM - 06:30 PM |
| Tuesday | 11:00 AM - 06:30 PM |
| Saturday | 11:00 AM - 06:00 PM |
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