Quick Facts About Sam's Beauty Plus
Sam's Beauty Plus has both strengths and weaknesses based on the comments provided. Let's analyze each comment to get a better understanding.
1. "Went in to grab a few things for my girlfriend. The young lady that helped me actually really helped me. She couldn't have been friendlier, and more sympathetic to the fact that I might as well have been on the moon."
Strengths: The customer received excellent customer service from a friendly and sympathetic employee. This suggests that the staff is helpful and accommodating.
2. "Inventory and customer service severely lacks. Bought a wax stick here and it was broken and of course they don’t do returns or exchanges."
Weaknesses: The inventory and customer service at Sam's Beauty Plus are lacking. This customer had a negative experience with a broken item and a policy that does not allow returns or exchanges. This highlights a potential issue in terms of product quality and customer satisfaction.
3. "Wonderful atmosphere! Super friendly and helpful employees:-) Great Selection!! Highly Recommend shopping at this beauty supply:-)"
Strengths: The atmosphere at Sam's Beauty Plus is described as wonderful, and the employees are reputed to be friendly and helpful. Additionally, the store has a great selection of products according to this customer. This indicates a positive shopping experience and a wide range of options available for customers.
4. "They have a lot to choose from hair products I was in and out.."
Strengths: This customer appreciates the variety of hair products available at Sam's Beauty Plus. They were able to find what they needed quickly without any issues, indicating a well-stocked inventory.
5. "Excellent service. Ebin 24hr edge tamer is the best product."
Strengths: The customer received excellent service from the staff, and they highly recommend a specific product, which suggests that the store carries quality products.
6. "Went to this location based on the reviews after I visited the Spring Valley one for the first time. Clean store and the employees were friendly. Huge with lots of products and seems like they have everything. Lots of wigs and hair for braiding. Also a cute clothing store next door!"
Strengths: This customer had a positive experience at Sam's Beauty Plus. They found the store clean, the employees friendly, and the selection of products extensive. The presence of wigs and hair for braiding is a plus, and the convenience of a nearby clothing store adds to the overall shopping experience.
7. "I live in El Cajon and will drive to National City. I'm never disappointed, I always find what I need. The staff here are very friendly and courteous. Someone mentioned an online store is cheaper, it is if you don't need an item right away."
Strengths: Despite the distance, this customer is willing to travel to Sam's Beauty Plus because they consistently find what they need. The staff is praised for being friendly and courteous. This suggests that the store offers good customer service and a reliable inventory for customers who prefer shopping in-store.
8. "Meh, you can find cheaper online...like half of what they charge. Watch and follow you like a hawk, and I've been there multiple times. You think you get treated better as a frequent customer. The lady at the register is always nice though."
Weaknesses: This customer expresses dissatisfaction with the pricing at Sam's Beauty Plus, claiming that products can be found online for much cheaper. They also feel uncomfortable with the staff watching and following them closely, suggesting a lack of trust or privacy. However, they do acknowledge the lady at the register for her pleasant demeanor.
To summarize, the strengths of Sam's Beauty Plus include friendly and helpful employees, a wonderful atmosphere, a wide selection of products, good customer service, and positive recommendations for certain products. However, the weaknesses include a lack of inventory and customer service, issues with product quality and return policies, comparative pricing, and concerns about staff behavior. Despite these weaknesses, Sam's Beauty Plus still receives positive feedback from customers regarding customer service, product availability, and overall shopping experiences.
Best TL Reviews
Went in to grab a few things for my girlfriend. The young lady that helped me actually really helped me. She couldn't have been friendlier, and more sympathetic to the fact that I might as well have been on the moon.
Inventory and customer service severely lacks. Bought a wax stick here and it was broken and of course they don’t do returns or exchanges.
Wonderful atmosphere! Super friendly and helpful employees:-) Great Selection!! Highly Recommend shopping at this beauty supply:-)
They have alot to choice from hair products I was in and out..
Excellent service. Ebin 24hr edge tamer is best product
Went to this location based on the reviews after I visited the Spring Valley one for the first time. Clean store and the employees were friendly. Huge with lots of products and seems like they have everything. Lots of wigs and hair for braiding. Also a cute clothing store next door!
I live in El Cajon and will drive to National City. I'm never disappointed, I always find what I need. The staff here are very friendly and courteous. Someone mentioned online store is cheaper, it is if you don't need an item right away.
Meh, you can find cheaper online...like half of what they charge. Watch and follow you like a hawk and I've been there multiple times. You think you get treated better as a frequent customer. Lady at the register is always nice though.
Sam's Beauty Plus Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:45 PM |
|---|---|
| Tuesday | 09:00 AM - 06:45 PM |
| Wednesday | 09:00 AM - 06:45 PM |
| Thursday | 09:00 AM - 06:45 PM |
| Friday | 09:00 AM - 06:45 PM |
| Saturday | 09:00 AM - 06:45 PM |
| Sunday | 10:00 AM - 04:45 PM |
How to go there
Location
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