Quick Facts About Sams Beauty Plus
Sams Beauty Plus place has received mostly positive comments from customers, highlighting its strengths in various aspects of the business. These strengths can be summarized as follows:
1. Wide Range of Products: Customers appreciate the store for its well-stocked inventory of beauty supplies. The comment mentions that they always have new products, indicating that Sams Beauty Plus place keeps up with the latest trends and offers a diverse selection of items for customers to choose from.
2. Friendly Owner: The owner of the store is described as very friendly, which creates a welcoming atmosphere for customers. A friendly owner can contribute to a positive shopping experience and build customer loyalty.
3. Convenient Location and Operating Hours: The comment mentions that the store is in a perfect location and open daily. Having a convenient location makes it easier for customers to access the store, and extended operating hours provide flexibility for those with busy schedules.
4. Knowledgeable and Caring Staff: One customer mentions that the clerk sounded like she genuinely enjoyed her job and was willing to go the extra mile to assist customers. Having knowledgeable and caring staff members can enhance the overall customer experience and contribute to customer satisfaction.
5. Good Product Quality and Packaging: A customer complimented the quality and packaging of the products at Sams Beauty Plus place. This indicates that the store pays attention to the quality of the products it offers and ensures that they are well-packaged to maintain their condition.
However, there are also a few weaknesses or areas for improvement mentioned in the comments:
1. Lack of Hair Care Knowledge: One customer mentioned that the store has workers who lack knowledge about hair care. This suggests that there may be inconsistencies in the level of expertise among the staff members, which could hinder the ability to provide accurate advice or assistance to customers.
2. Customer Service Issues: A negative comment highlighted issues with customer service, such as not receiving the correct product and difficulty contacting the store. These issues could indicate a breakdown in communication or a lack of effective customer service protocols, which can lead to customer dissatisfaction and potential loss of business.
3. Racial Profiling: One customer expressed disappointment with being followed around the store, feeling that it was due to their skin color. This indicates a potential issue with racial profiling or discrimination, which can create a hostile shopping environment and drive customers away.
Overall, Sams Beauty Plus place appears to have several strengths that contribute to a positive customer experience, such as a wide range of products, friendly staff, and convenient operating hours. However, there are also areas for improvement, such as staff knowledge and customer service protocols, as well as addressing any potential issues related to racial profiling. By addressing these weaknesses, the store can work towards further enhancing its strengths and improving overall customer satisfaction.
Best TL Reviews
Simply THE BEST beauty supply store. I am one Happy, Loyal customer!! Always stocked with new products. Very friendly owner, perfect location that's open daily!
Just called for pricing and the clerk went and checked a couple things and prices. She really sounded like she liked her job and cared about her customer. I’m heading there now. 2:40 Wednesday January 5, 2022 Thank you
Ima just start off with the products they are very well and packaged, but if you’re gonna have workers that don’t know about hair care then leave.
I didnt not get what I paid for. You can't call the store, because the phone number doesn't work. I bought what was supposed to be a face shield, however the lady only gave me a frame. I want my money back. Rip off store
I've known Sam's for over 10 years! She also owns Sam's Beauty Supply on University Ave! It's always a pleasure to shop there! They don't follow you to watch you- they want to assist you they are sometimes bored, come on now it's slow sometimes, they like to conversate.
Sad... we must be careful where we spend our money. If they follow you around all of a sudden like you are a thief because of the hue of your skin... shop else where... the Asian lady was not covert at all! Highly offended won't be shopping there anymore!
Good products and good service.
I love this place. Big selection for smaller location, always offer sales or discounts and very helpful.
Sams Beauty Plus Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 06:45 PM |
|---|---|
| Tuesday | 09:00 AM - 06:45 PM |
| Wednesday | 09:00 AM - 06:45 PM |
| Thursday | 09:00 AM - 06:45 PM |
| Friday | 09:00 AM - 06:45 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places