SC Kutz Barbershop

+1 803-798-7264

1722 Broad River Rd d, Columbia, SC 29210 United States of America

Open Today: -

Quick Facts About SC Kutz Barbershop

SC Kutz Barbershop has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the place. Based on the comments, the following analysis can be made:

Strengths: 1. Professional Environment: Multiple customers have mentioned that SC Kutz Barbershop has a professional and upscale environment. This suggests that the place is well-maintained and creates a comfortable atmosphere for customers.

2. Skillful Barbers: The positive comments highlight the skill and expertise of the barbers at SC Kutz Barbershop. Customers have praised the precision of haircuts, with specific mention of good line-ups and crisp taper fades. The fact that customers are satisfied regardless of the barber they sit with indicates consistent quality across the shop.

3. Customer Service: Some customers have praised the friendliness and good conversation provided by barbers at SC Kutz Barbershop. This suggests that the employees make an effort to create a welcoming and enjoyable experience for customers.

4. Reliable Haircuts: Customers have expressed their satisfaction with the consistency of good haircuts at SC Kutz Barbershop. According to one comment, other barbershops may have one or two consistent barbers, but SC Kutz manages to deliver good results no matter who the customer chooses.

Weaknesses: 1. Inconsistent Operating Hours: One negative comment mentions that the customer was turned away before closing time, despite there being available barbers. This suggests that SC Kutz Barbershop may not have consistent and reliable operating hours, which can be inconvenient for potential customers.

2. Unprofessional Behavior: Another negative comment points out unprofessional behavior by a barber. The customer claims to have been rudely treated and dismissed when trying to communicate. Such behavior can have a negative impact on the overall experience and discourage potential customers from returning.

3. Lack of Communication: A customer mentioned that their attempt to contact SC Kutz Barbershop via phone was unsuccessful, as there was no response. Additionally, upon visiting the shop, they were not greeted or acknowledged. This lack of communication can create a negative first impression and deter potential customers.

4. Pricing: One negative comment highlights the issue of increased fees during the pandemic. The customer felt that the new prices were too high and expressed dissatisfaction, leading to a decision to not return to SC Kutz Barbershop. Pricing is an important factor for customers, and if they perceive it as unfair or unreasonable, it may drive them away.

In summary, SC Kutz Barbershop possesses strengths such as a professional environment, skillful barbers, reliable haircuts, and good customer service. However, there are weaknesses in terms of inconsistent operating hours, unprofessional behavior, lack of communication, and potentially high pricing. Addressing these weaknesses can help SC Kutz Barbershop further improve the customer experience and attract and retain more clients.

Best TL Reviews

SC Kutz is a very nice and professional shop. I’ve been twice now and the owner Antonio has created an upscale environment. Kosa did a great job lining me up and my tape is crispy. Thank you and I’d definitely recommend them if you’re in search of a new barbershop in the SC area!!

I came in at 5:50 pm..they close at 7pm. I was rudely turned away even though there were 2 barbers and one halfway done customer. He told me to come back at 8 or 9am the next morning.. on a school day. Unprofessional, evidently their work hours depend on their mood, and they clearly don't think school is a real thing.

Was very pleased with the haircut and the barber was very friendly will be back very soon

Shon had me looking good for a last minute flight out of town.

Most barbershops I go to have one, two or maybe three barbers that are consistent, but every time I go to SC Kutz they always get my hair right. No matter who’s chair I’m sitting in. One of the best barbershops in South Carolina no doubt

Tried to call no answer. Went in and wasn't greeted. Finally walked up to a barber and was rudely cut off when I tried to speak to the only person on the floor and told to wait for the other barber to show up. Dont know if they can cut hair because I wouldnt waste money with people that rude. Too many good barbers to give to these people.

They Do a Good Job on My Hair and My Son in the Past but since this Pandemic it seems they went crazy on their Fees. $60 Bucks for my Haircut and My 9 year old Son... Smh, Even My Son told Me Daddy We not coming back here No More, Prices Too High! Damn Right!

I've been looking for a regular barber for a few months now. The hard part is trying to find someone who does a good job, listens to what you want, AND is professional. I'm glad I finally found that here. My new Barber Kosa did an awesome job and made great conversation the whole time I was in the chair and got me right for my interview. Definitely coming back and sending my friends!