Quick Facts About SOMI'S DOMINICAN HAIR SALON
SOMI'S DOMINICAN HAIR SALON has a mix of positive and negative feedback from customers. To analyze the strengths and weaknesses of the salon, we will consider the comments provided.
Strengths:
1. Quality Service: Multiple customers praised the salon for providing excellent service. They specifically mentioned the outstanding job done on their hair, such as silk press, trim, color, and style.
2. Skilled Stylists: Several customers mentioned the expertise of specific stylists, such as Ms. Virginia, Ms. Maggie, Ms. Somi, and Ms. Lisa. They appreciated their skills in hair cutting, styling, coloring, and straightening.
3. Affordable Pricing: Many customers highlighted the salon's affordability, mentioning that they received great quality service at a reasonable price.
4. Customer Loyalty and Regular Clients: Some customers expressed their intention to become regular clients of certain stylists. This indicates customer satisfaction and loyalty towards the salon.
5. Clean Environment: One customer mentioned that the salon was clean, adding to the positive experience during their visit.
6. Positive Atmosphere: Multiple customers appreciated the friendly spirit and kind demeanor of the staff, creating a welcoming environment.
Weaknesses:
1. Communication Issues: One customer reported feeling uncomfortable due to the salon's predominately Spanish-speaking environment. They highlighted the discomfort caused by stares and body language, suggesting a lack of inclusivity for non-Spanish speakers.
2. Pricing Discrepancy: One customer mentioned being charged more than initially quoted over the phone, leading to a negative experience.
3. Burnt Hair: A customer reported that their hair was burnt during their visit, resulting in damage. This indicates a potential weakness in the technical skills of the stylists or a lack of attention to detail.
4. Inconsistent Results: One customer expressed disappointment with the final outcome of their hair, stating that the style did not match their vision. They also noted that their hair lacked shine and did not last.
5. Language Barrier: Similar to the communication issues mentioned earlier, multiple customers expressed frustration when the stylists spoke in Spanish, potentially excluding non-Spanish speaking clients.
Based on these comments, SOMI'S DOMINICAN HAIR SALON has several strengths, including skilled stylists, quality service, affordable pricing, and a positive atmosphere. However, the salon has some weaknesses related to communication, inconsistency in results, and potential language barriers. Addressing these weaknesses could help improve the overall customer experience and satisfaction at the salon.
Best TL Reviews
I always come here after I dye my hair myself. This time I had Ms Virginia, I like to try the other stylist, which I love but I will be coming back for her. I think she did a outstanding job with my silk press also a trim. Got what I asked for. Yes, I will definitely be one of her regulars!! Thank you ma.
Excellent service!! Affordable, great Quality. Maggie did my hair and she was quick and the rest of the ladies are so sweet and kind. Definitely recommend and I will be back :)
So I went to this place first time in may and got a wash and style and was satisfied. But the second time I went back in October I needed a trim and was a little nervous…Let me tell you something, SOMI knows what she doing ok?!! She did my hair both times and after she trimmed it my decision was made that I’d be going there regularly. That’s the real test! She is not scissor happy but she took off what needed to come off at the same time! Passed my test!. I haven’t had anyone else do my hair yet but as I was waiting I was watching another girl cut and style and she did good from what I can tell!
Didn’t get any names while there. Blow out next day was very puffy after wrapping hair. Was charged more than told on the phone.
I know they made the price more for me because one lady was trying to tell her that it should be less in English.
Would only recommend salon to Spanish speakers because it made me feel very uncomfortable with their stares and body language.
Update
The hair dresser burnt my hair off. I saw the difference once I washed my hair. Would never recommend to anyone.
My visit was pleasant. The salon was clean cousin and the service was good. I will recommend this location nine out of 10.
Had my 1st experience this past Saturday with The Diva herself Ms. Somi & crew & let me tell you how amazing EVERYTHING was from the wonderful wash deep conditioning and color???????????? they do a great job with your hair and products are so perfect with smell your hair feel beautiful ???? I love the friendly spirit everyone has there!! I will definitely be a permanent customer
Let me start off by saying I usually am not A complaint and nor do I ever leave reviews. So when I went to this particular establishment I was excited base on the views and thought this would be great place to try. I haven’t wore my hair out in months growing from a pixie cut . Wanted to get back Into wearing my hair. I drove two hours away for this I need to add. I called before I came for a trim,style, colored, rinse, & blow out. My hair was already bleached on top. I made sure to repeatedly ask the receptionist to have whom ever is the best or ( basically updated on hair and styling) I used to work in the hair business. So I know how that works . She informed me that everyone is great at they job. When I arrived she keep insuring me it world be okay she seen the worry on my face. Let me say I pay for quality and tip even better . While I sat in The chair no one wanted to do my hair talking in Spanish. what they didn’t know is that I actually understand somethings that was said. I was placed into a chair that I wasn’t sure she could do hair. Or should I say she had a older style clientele then my age group. I left not tipping. My rinse was two different colors plus, the prices I was told wasn’t the price at the end. They Even charged extra to lay my edges down which is part of the styling I wanted. My hair had no shine Also, wasn’t the style I visioned at the end. Felt rush. And the comments in Spanish was rude. The same day I left I had to wrap my hair up cause it didn’t last ! I’m very disappointed! I don’t ever receive bad services. I get what I pay for and this is definitely not it! I wanted to give them a 5 star review the day I booked my appointment but, very disappointed after I visited. This style took my confidence for the moment but I’m trying to save another life !
I am always very nervous trying new people to do my hair but today i had the BEST experience with Ms. Lisa! She was very professional and GENTLE I've never had such a painless experience getting my hair straightened. I had a wash, deep condition, split ends trimmed and hair straightened for only $60! (I have short hair) Will continue to come here
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SOMI'S DOMINICAN HAIR SALON Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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