Quick Facts About Steven Latino Barbershop
Steven Latino Barbershop has both strengths and weaknesses, as indicated by the various comments provided.
One of the main strengths of the barbershop is the excellent service and outstanding haircuts provided. People who left positive comments mention that they received great haircuts and express their intention to return. This indicates that the barbers at Steven Latino Barbershop are skilled and capable of delivering satisfying results. The positive vibe of the barbershop, as well as the good music and friendly environment, also contribute to its strengths. The positive atmosphere can enhance the overall experience for customers and make them feel comfortable during their visit.
On the other hand, there are several weaknesses outlined by customers in their comments. One significant weakness is inconsistent service quality. One customer mentioned that they received a buzzcut with uneven lines and felt that minimal effort was put into it. This indicates a lack of attention to detail and possibly a lack of skill from the barber who served the customer. Another customer mentioned that they felt rushed and were not given proper attention when they visited the shop for an emergency cut. This suggests a lack of professionalism and customer care.
The barbershop's approach to handling appointments is also seen as a weakness. While they accept walk-ins, some customers mentioned feeling overlooked in favor of those with appointments. There were instances where customers had to wait longer than expected because the barbers prioritized appointments that did not show up. This inconsistency in managing appointments may lead to frustration and dissatisfaction among customers who are not given equal treatment.
Another weakness highlighted by a negative comment is the behavior of a specific barber named José. The customer had been loyal to José for many years but experienced unprofessional treatment during their last visit. Despite waiting for an hour, José took two people ahead of the customer who had arrived later and did not have a reservation. This type of treatment can leave loyal customers feeling neglected and unappreciated, leading to a loss of business.
Language barrier may also be considered a weakness, as one comment was written in Spanish. While many people may not see this as an issue, there could be potential customers who feel excluded or confused when they encounter non-English comments. Providing a more inclusive environment where all customers feel welcomed and understood could improve the overall customer experience.
In conclusion, Steven Latino Barbershop has strengths in terms of quality haircuts, good music, and a friendly atmosphere. However, there are weaknesses in terms of inconsistent service quality, prioritization of appointments over walk-ins, unprofessional behavior from a specific barber, and potential language barriers. It is important for the barbershop management to address these weaknesses in order to maintain and improve customer satisfaction.
Best TL Reviews
Excellent service, outstanding haircuts. The barber shop presents a great positive vibe, they have good music and a friendly environment.
I got a great haircut from this shop, I will definitely be going back.
15 min for a buzzcut with minimal effort and uneven lines, eating while cutting my hair charging 20 dollars, wouldn't recommend at all
I was in need of an emergency cut my regular barber was un available came to this shop at 4pm my first time possible change in barber if the cut was good enough
I sit the guy tells me we are closed I have something to do today
Meanwhile the shop says to close at 5pm and I’m the only one waiting
Horrible experience ! NEVER comming back do not recommend
They take walk in but they cater to those who make appointments. They will see you waiting and wait for their appointment rather than take you until 20 minutes after their appointments don't show. But they cut real good
Muy buena atebcion y buen trabajo q realizan los muchachos
I was a client of José’s at this barbershop since 2010. It’s unfortunate I have to leave a negative review but the unprofessional I experienced today was terrible. Waited for an hour only for José to take two people ahead of me who arrived after I did.
Neither of them made a reservation. You don’t treat loyal clients that way. I have to take my money elsewhere now.
Muy buen serviocio y profecionales????
Place Pictures
Steven Latino Barbershop Info
Amenities
Health & safety
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Crowd
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LGBTQ+ friendly
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Transgender safespace
Today
Opening Hours
| Monday | 08:30 AM - 08:00 PM |
|---|---|
| Tuesday | 08:30 AM - 08:00 PM |
| Wednesday | 08:30 AM - 08:00 PM |
| Thursday | 08:30 AM - 08:30 PM |
| Friday | 08:00 AM - 09:00 PM |
| Saturday | 08:00 AM - 09:00 PM |
| Sunday | 08:00 AM - 05:00 PM |
How to go there
Location
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