Super Nails

+1 410-273-2011

764 W Bel Air Ave, Aberdeen, MD 21001 United States of America

Open Today: -

Quick Facts About Super Nails

Super Nails Place is a salon that has received a mix of positive and negative comments. In order to understand the strengths and weaknesses of the salon, it is important to analyze these comments and consider the various aspects of the business.

Starting with the strengths, one comment highlights the cleanliness of the salon. Maintaining a clean and hygienic environment is crucial in the nail salon industry, as it ensures the safety and satisfaction of the customers. Additionally, the owner, Minh, is commended for his honesty and professionalism. Providing honest advice to customers, as Minh did in recommending gel manicures over acrylic overlays for someone who washes their hands frequently, demonstrates a commitment to customer satisfaction and wellbeing. This level of care and attention to detail is further emphasized in a comment praising Minh for his careful removal of acrylics and for taking his time to do a beautiful gel manicure.

The salon is also praised for its skillful nail technicians. Both Minh and his coworker Edna are noted for their great eye for detail and the quality of their work. Skillful technicians are important in ensuring that customers' expectations are met and that they have a positive experience at the salon. In addition, the use of gentle and non-irritating products is mentioned as a strength of Super Nails Place. This consideration for customers who may be prone to headaches or have sensitivities to harsh chemicals is commendable and shows an understanding of their needs.

Another strength of Super Nails Place is the welcoming and down-to-earth atmosphere. Customers highlight the professionalism and friendliness of the owners, Tung and his coworker lady. Establishing a welcoming and friendly environment can contribute to a positive overall experience for customers. Additionally, the salon is praised for its pedicure services, with Edna and Nick being described as charismatic, patient, and kind. Providing excellent service and ensuring customer satisfaction are key strengths of Super Nails Place.

Now moving on to the weaknesses, one customer had an extremely negative experience with a gel fill. The comment mentions chipped and uneven nails, as well as paint color breaking off in chunks. This suggests a lack of attention to detail and quality control, which is a significant weakness for any nail salon. The high price of the service also adds to the disappointment expressed by this customer.

Another negative comment highlights the issue of being refused service at Super Nails Place. The customer was turned away twice, despite there being only one person being serviced at the time. This reflects poor customer service and a lack of flexibility in accommodating customers. The customer also expresses concern about potential racial discrimination, noting that they were turned away while a white customer was being serviced. Although this claim may be subjective and based on personal perception, it is important for any business to address concerns of unequal treatment among customers.

In conclusion, Super Nails Place has several strengths including a clean environment, skilled technicians, honest and professional service, non-irritating products, and a welcoming atmosphere. However, there are also weaknesses such as inconsistent quality control, poor customer service, and potential issues of unequal treatment. Addressing these weaknesses and ensuring consistent quality and fair treatment of all customers will be essential for the success and reputation of Super Nails Place.

Best TL Reviews

This may be a rather long review, but worth it! I visited this salon today after going to another salon in Aberdeen (which I won’t mention the name) where I had gotten a full set acrylic overlay less than two weeks prior. ALL but one of my nails had the acrylic lifting off to the point where you could see the separation. Granted, I do wash my hands a lot given my home life and work. But I had been getting overlays and fill-ins for 10+ years without issue but I don’t live near those salons anymore. I came to see Minh at Super Nails and it was such a pleasant experience. The salon was super clean and so was he. He was brutally honest with me and advised that I should not be getting overlays if I’m going to be washing my hands often, and that gel manicures were a much better option. For SO many years no one has been that honest with me, and that’s what I appreciated about him. He ended up removing the acrylic, and took extreme care and caution while doing so, and did my gel manicure. For all that he did the price was very fair. But, most importantly he took his time with my nails and they turned out beautiful! I will definitely be a repeat customer. Thank you!

Just stopped in bc I broke a nail. I’m from TN and saw this place on the way to the hotel. Glad I did. Minh does an amazing job and great eye for detail. Thank you so much. When I’m back this way definitely coming back in. I chose black and I know it’s a pain to work with. Amazing ❤️

The absolute worst gel fill I have ever received. And for 50 bucks!!!! What?!!! Chipped, uneven and literally paint color breaking off in chunks. Do not bother with this place! Horrible.

I am visiting a friend of mine and we decided to appraise the Super nails salon. If you are prone to headaches then I recommend you become a customer of this place as there are no harsh chemicals used. The people who performed our pedicures are Edna and Nick. They’re charismatic, patient, and kind. The service was most satisfactory.

Me wanted to celebrate our 10 year wedding anniversary so this was the perfect place for us to relax and let someone else take care of us. We will definitely be back.????????

Beautiful experience. I came from out of town and I'm always nervous when trying new places. The owners here are so professional and down to earth. The salon was clean and my feet look and feel great! Thank you

I usually have a great experience at Super Nails, but the last two times I visited, I was refused service. Both times I came in, there was only one person being serviced and I was more than willing to wait. The first time the owner told me to “come back tomorrow,” and the second he told me that they only did full sets by appointment. I’ve never been turned away for service, whether I had an appointment or not, by a nail salon, ESPECIALLY with only one person in the salon. Not to mention, I asked for a pedicure AND full set. The male owner only does hands, while his wife does feet. She easily could’ve have done my pedicure and then could’ve transferred me to his chair for a full set. I will mention also, the woman they were servicing at the time was white and I don’t want to believe that an establishment that I’m sure benefits off of the African American dollar would only accept clients based on their race, but that’s what it’s beginning to feel like. Idk, could be wrong. But I won’t set foot in this salon again.

This is a wonderful place. Have have been seeing the owner for over 5 years now. Tung and his co-worker lady are wonderful person I highly recommend the Super Nails place to get awesome full set. they do a wonderful job each time I have gotten my nails done. I have always been happy with their services.