Quick Facts About Supreme Nails
Supreme Nails Place offers a great location and has friendly staff, which are both significant strengths that contribute to a positive customer experience. The convenience of the location makes it accessible and easy for customers to visit. The friendly staff, as mentioned by multiple customers, creates a welcoming atmosphere and ensures that customers feel comfortable and valued.
Another strength is the exceptional work and attention to detail shown by the nail technicians, specifically Tim. Customers have expressed their satisfaction with the quality of the nail work and the meticulousness of the staff. The facility is described as gorgeous, modern, and clean, indicating that Supreme Nails Place puts effort into creating a visually appealing environment for their customers. This attention to detail and commitment to maintaining a clean and modern facility enhances the overall experience for customers.
The positive reviews also highlight how Supreme Nails Place takes the time to understand and fulfill customer preferences and requests. The staff shows a willingness to accommodate individual needs and ensure that customers leave satisfied. The development of lasting relationships mentioned by one customer suggests that the staff at Supreme Nails Place values building trust with their customers, which is a significant strength in establishing customer loyalty.
However, despite these strengths, there are a few weaknesses that have been mentioned in the comments. One recurring issue mentioned is the inconsistency in the quality of service, particularly due to a new technician. Some customers have expressed disappointment with this technician's work, citing uneven nail length, upside-down designs, and leftover nail polish. This inconsistency in quality is a weakness that should be addressed by Supreme Nails Place to maintain customer satisfaction.
Another weakness that was mentioned is the lack of response to customer complaints. One customer mentioned that she messaged the salon about a painful toe after a pedicure and received no response. This poor customer service and lack of addressing customer concerns can potentially lead to negative experiences and deter customers from returning.
Additionally, there were negative comments about the owner, Tim, including incidents of rudeness and poor management. These comments suggest a problem with leadership within the salon, which can have a significant impact on the customer experience. A positive and professional management approach is crucial for maintaining a successful salon and ensuring customer satisfaction.
In conclusion, Supreme Nails Place has several strengths, including a great location, friendly staff, exceptional work, and a visually appealing facility. These strengths contribute to positive customer experiences and create a welcoming atmosphere. However, there are also weaknesses identified in the comments, such as inconsistency in service quality, lack of response to customer complaints, and negative experiences with the owner. Addressing these weaknesses will be crucial for the salon to maintain and improve customer satisfaction.
Best TL Reviews
Great location and friendly staff! I had my nails done poorly by another location the day before my wedding and needed them fixed. The gentleman working at Supreme Nails fit me in and was so welcoming. He made sure I got exactly what I wanted. Will definitely be going back!
i used to love this place so i’m really disappointed that i have to write this. i’ve been getting my nails done here for quite a while and had nothing but good things to say up until a few months ago. they got a new lady that they started giving me every time. i’ve been easy on her because i could tell she was new and she was trying her best. but my frustration grew as i kept getting the same lady that did a just decent job, while still paying the same price ($45-$55). but this last experience just ruined it for me. i got my nails done on saturday for the sole reason of my pointer finger nail was coming off which i told her as soon as i came in. rather than replacing the nail she put a tiny dab of nail glue. well what a surprise, it’s tuesday morning and my pointer finger nail broke. they lasted only 3 days. not only that, there’s left over black nail polish on nearly half of my nails which just irks me so much. all my nails are different lengths, and the design she did upside down. and now it’s tuesday night, and my thumb nail chipped. this new lady unfortunately ruined this salon for me. and one final thing, i got my toes done by this lady about a month ago and ever since my big toe has hurt, and it appears to not be growing. i messaged them and received no response. i included photos of my nails and what my inspo was.
Love, love, love this place. They are kind, accommodating, friendly and always professional. Plus I always leave feeling and looking awesome. Their work is exceptional and they take pride in developing lasting relationships.
The facility is beyond gorgeous. It’s very modern and clean. Tim is the best nail technician.THEY CARE & take the time to make sure you’re getting what you came for. I would highly recommend anyone coming here.
I would like to note that if I could give more than 5 stars on this review, I would give unlimited golden stars.
My first time at this salon and I must say they were the nicest and most attentive people I've ever had the pleasure of being with. The pedicure was the BEST by far I've ever gotten. They cared that I was having surgery that week. I can't say enough good things!! Customer for life!????
The worst service I've ever had at a nail salon. I have been going to this salon for about a year and liked the way my nails were being done up until a few months ago. I received such an attitude when i did not like the color i got and requested to have it changed. The owner Tim asked me every time after that to have a color picked out and has been nothing but rude to me. I called to make an appointment a few weeks ago to get a full gel set and he told me that I'm always "changing my nails", so I did not go to my appointment and went somewhere else. Today, just to see how i would be treated (knowing i was going to be going to my new salon) i called for an appointment and when i gave Tim my name he hung up on me. Horrible management and horrible service. It's safe to say i will never be returning there again. I am now going to a better salon with nicer and much more helpful staff who actually care about what you want your nails to look like.
I have been coming to this nail salon for almost a year after searching for SO LONG to find a place that does great work! Not only are all the staff extremely friendly, they do impeccable nail work. Prior to finding Supreme Nails, I had been to over 10+ nail salons in the area. I decided to try Supreme Nails based on google reviews and I’m so happy I did.
If you’re looking for great nails at a great price with friendly service, this is your place!
This is the friendliest nail salon I have ever been to! And they do top quality work. My nails always come out beautiful and they stand up pretty well against the constant hand scrubbing I have to do at work. Call ahead to make an appointment, although they do take walk ins, they generally are very busy. :)
Place Pictures
Supreme Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 05:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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