T&T Nail Spa

+1 818-367-6444

13197 Gladstone Ave, Sylmar, CA 91342 United States of America

Open Today: -

Quick Facts About T&T Nail Spa

T&T Nail Spa has received mixed reviews from customers, with both positive and negative feedback about their services. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments provided and highlight the recurring themes.

Starting with the strengths, one customer mentioned that they love how the owner does their nails. This suggests that the owner has the skills and expertise to provide good quality nail services. Another customer praised the speed and efficiency of the salon, stating that they were able to get their nails and toes shaped up in no time. This indicates that the salon values quick service and has the ability to accommodate busy customers.

Additionally, a positive comment about the salon's customer service suggests that the staff are friendly and pleasant. This is further supported by a customer who mentioned that the people at the salon are nice and that they have had good experiences with getting their feet and eyebrows done there. This indicates that the staff at T&T Nail Spa are able to provide a positive and welcoming atmosphere for their customers.

Moving on to the weaknesses, a recurring complaint is about the poor quality of service that some customers experienced. One customer mentioned that they received a pedicure that started peeling after only three days. This suggests that the salon may not be using high-quality products or techniques, which can result in a short-lasting manicure. Another customer mentioned that the staff rushed to complete the service and did a terrible job on their nails. This indicates that the salon may prioritize speed over quality, which can lead to dissatisfaction among customers.

Furthermore, a customer expressed disappointment with a male technician who did a poor job on their nails and displayed annoyance when asked to fix it. This highlights the need for consistent training and monitoring of the salon's staff to ensure that all technicians have the same level of skill and professionalism.

Another weakness mentioned by a customer is the salon's method of removing acrylic nails. They stated that the salon attempted to pry off the nails with tweezers instead of properly soaking them. This indicates a lack of knowledge or proper training in nail removal techniques, which can lead to damage and discomfort for the customer.

Based on the comments, it seems that T&T Nail Spa has a few key strengths, such as skilled technicians (specifically the owner), good customer service, and quick service. However, there are also notable weaknesses, including low-quality products or techniques, rushed services, inconsistent skill levels among staff, and lack of proper training in nail removal.

In conclusion, T&T Nail Spa has received both positive and negative feedback from customers. While some customers appreciate the owner's skills and the quick service provided, others have experienced poor quality service and discomfort due to inadequate techniques. It is important for the salon to address these weaknesses and focus on consistently providing high-quality service and training their staff to ensure customer satisfaction.

Best TL Reviews

I love how the owner does my nails. This past time I got a male and he did a very poor job. He didn’t paint my entire nail and when I asked him if he can get the corner, he got annoyed. I had some bubbles on my nails and he said because my nails are not smooth. The bubbles were from my previously filed/buffed nails. I’m so sad they didn’t turn out pretty.

well not worth it, my geal manicure it's pealing after 3 days. Thats the reason that I prefer driving far away for a good service. Waste of money!

Stay away. The workers are rude and sloppy. They rush to get you out and did a terrible job on my nails. I only went here because I desperately needed my nails done and my usual salon Sky Nails in San Fernando was completely booked.

This place is poorly run and staffed. They don’t soak your nails to take off the acrylics. They attempted and failed miserably to just ply them off with tweezers when I came in for nail removal and full set. Red flag number one. I stupidly decided to just get it over with as I was already there. Needless to say the service was subpar and they damaged my real nails in the process. Buyer beware they have well under 4 stars for a reason.

Very good brought my old man and they had his toes and finger shaped up in no time.

One of the worst experiences I've had, left my cuticles raw and hurting, ouch????????????, wouldn't recommend to a friend, spent the most money on gel and had one of the worst experiences, boo!!!

I really like this nail ???? shop I get my feet done and eyebrows done there very nice people ☺️ ❤️ try them out you want regert it

Denny the best Nail Tech absolutely love his Work ????