T T Nails

+1 518-583-2098

3084 NY-50 #3B, Saratoga Springs, NY 12866 United States of America

Open Today: -

Quick Facts About T T Nails

T T Nails place has received both positive and negative comments, which indicate strengths and weaknesses of the establishment. Here is an analysis of the comments to determine the strengths and weaknesses of T T Nails place.

Starting with the strengths, it is evident from the comments that T T Nails place has a friendly and welcoming atmosphere. Many customers noted that the staff is friendly and that the overall atmosphere is fantastic. This creates a positive experience for customers and encourages them to visit again. Additionally, the nail technicians are praised for doing an amazing job and delivering excellent results consistently. This suggests that T T Nails place has skilled and talented employees who can meet customer expectations. Furthermore, the ANC (dip powder) service provided by the salon is described as long-lasting and superior to other places. This indicates that T T Nails place excels in this particular service and offers a high level of quality.

Another strength of T T Nails place is its ability to attract customers from a considerable distance. One comment mentioned that the customer drives 2.5 hours just to get their nails done at this salon. This shows that T T Nails place has a strong reputation that extends beyond its immediate locality, indicating that customers trust and value the services provided by the salon.

Moving on to the weaknesses, there are a number of areas where T T Nails place falls short. One frequent complaint is regarding the customer service. Customers have reported instances of rudeness, rushing through the service, and a lack of communication or engagement with the clients. These comments suggest that the salon may have a customer service issue and needs to improve in terms of how they treat and interact with their clients.

Another weakness highlighted in the comments is the cleanliness of the facility. Multiple customers mentioned visible dust and a general lack of cleanliness. One comment specifically stated that the salon needs a thorough cleaning. This is a significant concern as cleanliness is essential in a salon environment to ensure the health and safety of both customers and staff. T T Nails place should address these cleanliness issues to maintain a professional and hygienic environment.

In terms of the services provided, there are mixed reviews. While some customers praised the nail technicians' skills and creativity, others complained about the quality of the services. Customers have reported issues such as unsanitary practices, using old tools, and poor nail polish application. These comments suggest that the quality of the services provided by T T Nails place may be inconsistent, and improvements are needed to ensure that customers consistently receive satisfactory results.

Lastly, there were comments expressing dissatisfaction with the manicure and pedicure services. Customers mentioned rough filing, uneven nails, and a lack of attention to detail. These comments indicate that T T Nails place may not excel in providing a basic clean manicure and pedicure service, which could be a weakness for those seeking a simple and straightforward treatment.

To summarize, the strengths of T T Nails place include a friendly atmosphere, skilled technicians, and a reputation that attracts customers from a distance. However, weaknesses include poor customer service, cleanliness issues, inconsistent service quality, and shortcomings in delivering basic manicure and pedicure services. Addressing these weaknesses can enhance T T Nails place and improve customer satisfaction. It is important for the salon to focus on improving customer service, maintaining cleanliness, and providing consistent and high-quality services to ensure the overall success and reputation of the business.

Best TL Reviews

Best place around!! Everyone is very friendly and they do an amazing job every time

I drive 2.5 hours just to get my nails done here

Fantastic and friendly atmosphere! I went in this last time with an idea of what I wanted and Kim made it happen! I am more than pleased with the outcome! They do amazing with the ANC and it seems to last longer than other places I've been! Kevin and Kim are the best!!

Went in today to get a full ANC set. I showed the nail tech a picture of the design I wanted. I had started to pick out my colors and he took the color swatches out of my hand and said I choose for you. This was strike one. Halfway through my nails he stops and tells me he needs to have me move over to the next chair because he has to finish someone else. Mind you this woman had just finished with her pedicure and obviously was a regular because he had a conversation with her. I thought this was rude and was fuming because I have never had a nail tech stop everything they were doing to do another customer. This was strike two. When he finally got back to me, he rushed through the rest of the process and it showed. I paid and when I got out of my car I noticed that four of the nails had nicks in them that I was not able to see with the dim lighting of the salon (the color I had was dark), so I walked back in and asked him to please fix them. He seemed annoyed because I asked for them to be fixed. That was strike three. The customer service was simply awful, he barely spoke to me and was rude. The facility truly could use a thorough cleaning as there is visible dust everywhere. I ended up coming home to reshape my nails as they were all different lengths. Worst experience ever. Wanted a nice self care mama morning and ended up with an overpriced and rude encounter.

Yuck this place is unsanitary. They did not use fresh tools. He literally wiped them on the towel and put them back into the basket for the next client. My nail polish came out gross. It's gooby in some sections and other sections it's barely covering the nail. I will never be returning

I got a pedicure here with my wife as a walk-in. They were able to take us pretty much right in on a Friday night. Over we were very dissatisfied with the service we received. Someone started my wife's feet did one foot then left to go do someone's nails. The place is very small but does have massage chairs. Everything seems really worn down and could use a good cleaning and some tlc. In general the entire place was pretty dirty. They were flinging toe nails on the floor as they worked and never cleaned it up. My wife's polish never got a top coat and was ruined that very night. They also were very rough on our feed so much that it hurt. This place would need some serious tlc and to improve their service for us to return. Their prices were average. If they were cheaper maybe we could overlook some of the cleanliness and service issues.

I had a rough day just trying to get a fill at three different salons. Finally ended up here and whoever did my nails made my day!!! She did absolutely amazing!!! Told her to whatever ever came to her mind for a design, she NAILED it. I'm so in love with my nails. When I'm around, I'm definitely going back there!!

Just had a mani pedi here. I just wanted simple clean nails. They demolished my fingernails - did not give full mani service - just an extremely rough file leaving jagged uneven nails. I couldn’t believe it when he said he was finished. Maybe they are good at gel or acrylic but stay away if you just want a normal clean mani pedi.

Kevin is the G.O.A.T. .. my nails = fashionable… just like Cardi B.. no one has nails like me.. and everyone is jealous of me, just like Kevin said. Great place, great service