Tam Tobacco And Vape

+1 910-506-4131

1303 Scotland Crossing Dr, Laurinburg, NC 28352 United States of America

Open Today: -

Quick Facts About Tam Tobacco And Vape

Tam Tobacco And Vape place, based on the comments received, has both strengths and weaknesses. In this analysis, I will discuss the different aspects of the business mentioned in the comments, evaluating them to provide a comprehensive review.

One strength highlighted by a commenter is the store's operating hours. They mentioned that Tam Tobacco And Vape is open until 10 PM, which is convenient for customers who may need products later in the day. However, this strength is contradicted by another commenter who claimed that the store closed before 9 PM. This inconsistency in business hours could be a major flaw as it creates a lack of reliability for customers.

On the positive side, the business is praised for its customer service and fair prices. This is a significant strength as it indicates that customers have had positive experiences and received value for their money. Additionally, the commenter specifically recommends Tam Tobacco And Vape for tobacco needs, suggesting that the quality and pricing of their tobacco products are noteworthy.

However, one commenter expressed dissatisfaction with being overcharged for merchandise. They mentioned that the store conveniently threw away the price wrapper and opened the product before purchase. This highlights a weakness in the business's integrity and transparency. Customer trust is crucial, and any perceived dishonesty can severely impact a business's reputation.

Another weakness highlighted is the business's response to negative comments. The commenter suggests that the business tends to make excuses instead of addressing the customers' concerns professionally. This unprofessional behavior reflects poorly on the business as it creates a negative image and potentially alienates customers who have had negative experiences.

In terms of product selection, the comments indicate mixed feedback. While one commenter expressed disappointment at not finding all the Christmas items they were looking for, another mentioned that the store has a good selection for those seeking a good deal. Additionally, one commenter specifically mentioned the absence of pipe tobacco, which signifies a weakness in the store's product offerings and could potentially deter pipe tobacco enthusiasts.

The store in transition from Goody's to Tam Tobacco And Vape seems to have decent organization, according to one commenter. However, the commenter also noted that the selection of sizes had dwindled, which is a temporary weakness caused by the ongoing changes. Nevertheless, it's commendable that the staff was friendly, as this contributes positively to the overall customer experience.

Lastly, a commenter mentioned that they were displeased with the manager smoking outside the store while still on the clock. This behavior was perceived as disrespectful to non-smoking individuals and raises questions about professionalism. Employees should adhere to company policies and respect all customers' preferences and decisions.

In conclusion, Tam Tobacco And Vape has both strengths and weaknesses based on the comments provided. The positive aspects include extended operating hours, fair prices, good customer service, and friendly staff. However, the negative points mentioned revolve around inconsistent business hours, potential dishonesty, unprofessional handling of negative feedback, limited product selection, and concerns about adherence to company policies.

Best TL Reviews

Open until 10 but store is closed before 9. Won't be coming back here if it doesn't have reliable business hours. Had the same problem with church street location

Great customer service and fair prices. Would definitely recommend for tobacco needs.

Was overcharged for merchandise. Was wondering why he opened it for me before I purchased it...wrapper with price was conveniently thrown away. Will never shop there again. Dishonesty doesn't gain customers!

Your responses to negative comments are all excuses as to why the customer is wrong, which is very unprofessional. My words are not wrong...I know what happened. Check cameras and you can see for yourself. He was pushy for me to buy the more expensive products.i didn't realize the price difference until I got home and at that point, I couldn't return it if I wanted to because he had already opened it.I didn't want to drive all the way out there for a 5.00 difference. He was not professional and wore no mask as your site indicates. You should check on your employees instead of telling your customers that they're wrong!

Looking for Christmas items. Did not find all I was looking for.

Selection isn't all that great. Also, they don't have pipe tobacco.

Looking for a good deal stop by there.

You could tell they are in transition of closing Goody's and opening the other store in it's place. It was still in very reasonable order as far as neatness, but the selection for sizes had dwindled. This is understandable considering the changes being made. The staff was friendly, too.

I just didn't like how the manager came out the back smoking her ????

She was still working

Everybody don't smoke you can respect other decisions about the situation