Quick Facts About The Family Barber Shop
The Family Barber Shop has a number of strengths that make it a popular choice among its customers. One such strength is its long-standing reputation. The fact that one customer has been going to this place for the last 19 years, along with his two sons, speaks volumes about the quality of service provided. The loyalty and consistency of this customer base is a testament to the barbershop's ability to consistently meet customer expectations.
Another strength of The Family Barber Shop is the level of customer care and comfort provided. The mention of a warm towel rub and neck massage at the end of each visit indicates a commitment to going above and beyond a simple haircut. This extra attention to detail and relaxation sets The Family Barber Shop apart from its competitors, making it a preferred choice for customers looking for a more pampering experience.
The pricing of The Family Barber Shop is also mentioned as a strength. Multiple comments mention that the prices are competitive with other local businesses, indicating that customers feel they are getting a fair deal for the services provided. This combination of reasonable pricing and high-quality service is likely a major factor in the shop's success.
The speed of service is another strength highlighted in the comments. Despite being busy, The Family Barber Shop is praised for providing fast service to its customers. For busy individuals who value efficiency, this is a definite advantage. The transparent walls mentioned by one customer also demonstrate a commitment to cleanliness, which is especially important in the current context of the COVID-19 pandemic.
However, The Family Barber Shop is not without its weaknesses. One customer mentions receiving a subpar haircut, with scratches, bumps, and patches of hair due to a stylist who lacked skill. This inconsistency in the quality of service could be a potential weakness for the establishment, as it undermines the trust and reliability that long-standing customers value.
Additionally, while the majority of customers praise the barbers and their skill, one comment mentions encountering a stylist who lacks professionalism and even speaks negatively about the customer behind their back. This kind of behavior can create a negative and uncomfortable atmosphere for customers and should be addressed to ensure every customer has a positive experience.
Another weakness pointed out is the increase in prices. One customer expresses frustration with the rising cost of haircuts at The Family Barber Shop, stating that it used to be good value for money but has become one of the most expensive places in the area. This feedback suggests that the increase in prices may not be justified by the overall quality of service provided.
Furthermore, the policy of only accepting cash payments could be seen as a weakness. While some customers understand the reasoning behind this policy, it may inconvenience others who prefer to pay with credit cards. This could potentially lead to the loss of customers who prefer the convenience and security of paying with a card.
In conclusion, The Family Barber Shop has several strengths, such as its long-standing reputation, commitment to customer care and comfort, competitive pricing, and efficient service. However, it also has weaknesses, including the occasional inconsistency in the quality of service, unprofessional behavior by some stylists, rising prices, and the cash-only policy. By addressing these weaknesses and building on its strengths, The Family Barber Shop can continue to thrive and maintain its loyal customer base.
Best TL Reviews
I have been going to this place for the last 19 years. My two sons and I consistently visit this place. They are all great. I love the neck massage at the end after my warm towel rub. Their prices are very close to local competitors. I highly recommend this place to women and men.
I had a great experience on February 20 , 2021. Service was extremely fast, I had to wait at least 15 min because they were busy but they did it very fast. I really like how they are taking care of each other’s with the transparent walls and the cleaning after each customer. Price is very reasonable if we compare with other business in the area. I really like the way she cut my hair even that I told her if she can please be quickly. They always tried to be very professional and the place was clean. I really recommend this business.
Really nice and even haircut. Barely any wait and the barbers seem skilled. Highly recommend
My barber was a nice lady but she was not skilled at all. I merely asked for a bald head and I left with scratches, bumps, and patches of hair from her using dull clippers. Also, I could barely see any edge on my beard. The best thing done was that she used a #1 to trim my beard evenly and she gave a short but decent head massage. Maybe it depends who you get. This was my fist time there.
Nice place and very helpful stylists.
not like it used to be; sometimes you get somebody who cares about cutting your hair; sometimes you get somebody you takes 5 minutes and pretty much does not give a flip. I've been coming here for a long time and most of the hair cutters are good but this afternoon was one of the worst cutters and rudest persons I have seen from an arrogant hair stylist who talks behind your back. it is $16 a cut; it better be good because this place is one of the most expensive places now. It was a good $11 cut before but now you cut hair like it's barber college and charge $16. ridiculous.
Nice barbers. Excellent haircuts. Short massage afterwards. Decent price. Rarely have to wait on a walk-in. Good COVID protocols. I have been going there for years and it is nowhere near my house.
Great service, well-priced and skilled stylists. The mini-massage to cap off the haircut is a nice touch. Get in early or during off-peak hours for no wait. Only complaint I could muster is the no credit cards policy but I get it... avoid the vendor side transaction fee.
The Family Barber Shop Info
Amenities
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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13. Lehigh Nails