Quick Facts About Top Nails Spa
Strengths:
- The first comment mentions that the lady who did their nails did an amazing job, indicating that the staff at Top Nails Spa have the skills to provide high-quality nail services.
- The second comment also praises the salon, stating that it became their new nail salon. This suggests that the overall experience at Top Nails Spa is enjoyable and satisfactory.
- The prices are mentioned to be fair, indicating that the salon offers competitive pricing for their services.
- The salon is noted to be clean and tidy, which is a crucial strength as cleanliness is essential in a nail salon to maintain a safe and hygienic environment.
- The comment about the sanitization protocols in place, such as using and sanitizing pens and providing hand sanitizer, shows that the salon prioritizes the health and safety of their clients.
- The salon received positive feedback on their long-lasting results, as one customer mentioned that their nails lasted almost 4 weeks without any issues. This suggests that the products and application methods used by the salon are of good quality.
Weaknesses:
- One customer had a negative experience with a rushed service and poorly done nails, which resulted in pain and bleeding. This indicates that there may be inconsistency in the quality of service provided by the staff at Top Nails Spa.
- Another customer complained about being rushed during their visit, both by the nail technician and during the payment process. This suggests that the salon may not prioritize providing a relaxed and comfortable experience for their clients.
- The customer who had an infection and required minor in-office surgery indicates a potential health and safety concern at the salon. This highlights the importance of following proper sanitization and sterilization procedures to prevent infections and other issues.
- One customer, who is licensed to do nails themselves, stated that the salon is not the place to go for a pampering experience. This suggests that the overall atmosphere and customer service at the salon may not meet the expectations of experienced professionals in the nail industry.
In conclusion, Top Nails Spa has strengths in terms of skilled staff, positive customer experiences, fair pricing, cleanliness, sanitization protocols, and long-lasting results. However, weaknesses include inconsistency in service quality, rushed experiences, potential health and safety issues, and a lack of a pampering atmosphere. It is essential for the salon to address these weaknesses and improve on them to further enhance their reputation and provide a better overall experience for their clients.
Best TL Reviews
I took my daughter and niece to get our nails done the lady who did mine did an amazing job didn’t get her name but I will definitely be back again.
My daughter and I decided to do our nails so we went to top nails this was the first time I’ve been there and we are both so happy with our nails Lynn did my nails and I am so happy with how they came out Lynn was very nice she is awesome
This definitely became my new nail salon
And the prices are fair
Thank you Lynn marry Christmas
The guy who did my nails was rushing and they came out side ways not to mention it was not pleasant everything he did hurt he made me bleed the nails feel weak then the lady that did my toes was rushing me to pay all around this nail shop was the worst I’ve ever been to totally not worth the $85 I paid I could have done a better job at home with the Walmart kit.
Katie did my nails and did a fantastic job. I will be returning. The salon was clean and had several sanitization protocols in place. (Ex: used and sanitized pens. Hand sanitizer at each station and made each client wash their hands before they started)
I went to TOP nails for 1st time today. Salon was clean and tidy. All staff was kind and happy. They did a great job on my nails and pedicure. I will return Thank you Katie and Lyn!
Henry did my full set while I was getting a Pedicure.. they did a beautiful job.. also got my daughter a full set for the first time.. just beautiful
Update... I had this set on almost 4 weeks without a fill.. no lifting.. no cracks or breaks... they lasted until I got my next fill ... (not with this company)
they are a bit expensive.. but pretty amazed how long they lasted... my daughter lifted and popped off just before 2 weeks...
Lynn is awesome, she is patient and makes sure your happy with your nails throughout the process. Prices are fair , I highly recommend stopping by!!! Love Top Nails ????
I went to them for gel polish and had no issue, but when I went back for a full set I left not only extremely unhappy with the gobs of acrylic that I had mounted on my nails, but also with an infection in my ring finger. That will result in drainage and minor in office surgery.
Being that I am licensed to do nails and prefer to have the 45 minutes of pampering - this is NOT the place to go.
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Top Nails Spa Info
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Opening Hours
Monday | 09:30 AM - 07:00 PM |
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Tuesday | Closed |
Wednesday | 09:30 AM - 07:00 PM |
Thursday | 09:30 AM - 07:00 PM |
Friday | 09:30 AM - 07:00 PM |
Saturday | 09:30 AM - 07:00 PM |
Sunday | 11:00 AM - 05:00 PM |
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