Quick Facts About Urban Hair Studio
Strengths:
1. Highly skilled in dealing with curly hair: Multiple comments mention a positive experience with the stylists at Urban Hair Studio, specifically when it comes to cutting and styling curly hair. This indicates that the salon has developed a strong reputation for catering to the specific needs of curly-haired individuals.
2. Excellent customer service: Many comments mention the friendly and welcoming atmosphere at Urban Hair Studio. The stylists take the time to listen to their clients, answer questions, and provide personalized advice. This level of customer service helps create a positive experience for clients and builds trust.
3. Attention to detail: Several reviews mention the thoroughness and meticulousness of the stylists. Customers appreciate the time taken to understand their hair type, face shape, and lifestyle in order to provide a tailored haircut and styling advice. This attention to detail ensures that customers leave the salon satisfied with their results.
4. Knowledgeable and informative stylists: The comments highlight the knowledge and expertise of the stylists at Urban Hair Studio. Clients feel well-informed and educated about how to care for their hair, and they appreciate the stylists' ability to explain the reasoning behind their techniques and recommendations.
Weaknesses:
1. Limited payment options: One comment mentions that the salon prefers cash or check over cards. This may be inconvenient for some clients who prefer to pay with cards or may not have access to cash or checks. Offering a variety of payment options, including card payments, could improve the convenience for customers.
2. Lack of diversity among stylists: The comments only mention two specific stylists, Hannah and Samanta. It is unclear if there are other stylists at Urban Hair Studio or if these are the only options for customers. Having a diverse team of stylists with different expertise and specialties can attract a wider range of clients and offer more options for customers with different hair types and needs.
3. Limited information available online: While customers mention finding Urban Hair Studio online, there is limited information available about the salon's services, prices, and other important details. Providing a comprehensive website or social media presence with detailed information can help potential clients learn more about the salon and make informed decisions.
4. Lack of variety in hair products: Only one comment briefly mentions that the salon sells hair products. It is unclear if the salon offers a wide range of products that cater to different hair types and needs. Expanding the product range and offering recommendations based on individual hair types can enhance the overall customer experience and provide additional convenience for clients.
5. Availability and scheduling: While many comments express satisfaction with the stylists, a few mention the need to book appointments in advance or the difficulty in getting an appointment. This indicates that there may be limited availability or a high demand for the salon's services. Ensuring that there are enough stylists and appointment slots available can help accommodate more customers and reduce wait times.
Best TL Reviews
Great place!! Great people and service! Hanna did my curly cut, and color for some much needed shape and depth, I am IN LOVE with my curly hair all over again! It’s hard to find a curly hair stylist that truly knows what they are doing and love what they do; thank you so much Hanna for my hair and being so kind! Truly a wonderful stylist and person (: See you soon love!
Hannah is awesome! I have curly hair and hadn’t had a haircut in a year, nobody had ever shown me how to take care of it ???? I’ve been winging it. Hannah took the time to listen to my concerns, answer my many questions, and more! She was very friendly and I enjoyed having conversation with her throughout the service. She was gentle handed and thorough in her work, you can tell she loves being behind the chair. I’ll be using Hannah’s superior curly hair services while I live in the area. I highly recommend her for curly hair folks! They also sell some great quality hair products. Also - when you call you’ll be directed to a voicemail that will give you the phone numbers for who you want to get in contact with since they’re all separate hair stylists.
Hannah was AMAZING- I went in for a curly-hair-specific cut. I am in town for a vacation and really needed to get my hair shorter with this heat. I searched online for way too long looking for curly hair specialists in central Florida, and found Urban Hair online. I was able to book an appointment for a few days after I arrived, and Hannah even called me ahead of my appointment to talk about my curl needs and start the consultation. I felt prepared and informed on cut day. At the salon Hannah talked with me about my face shape and complimentary curl cut shapes, and did a dry cut. Then washed while instructing me how to wash and treat and style my hair going forward for maximum curl. She took as much time as I needed to answer all of my questions and was extremely patient with me. I learned a TON.
I am definitely booking with Hannah again next time I’m in town!
Don’t forget to bring cash or a check- she prefers it over cards ???? to save you the fees.
What a wonderful experience. Don't let Hannah's young face fool you of her skill set for the wisdom and knowledge she's learned she expresses perfectly with her hands. Hannah took the time to explain every aspect of the appointment and how to style my curls to suit my lifestyle as I mostly have my hair covered in a scrub cap for work. She is methodical in her work, down to the last curl ensuring it sits in place. I can't recommend this salon and Hannah's work enough. And a shout out to Sam for taking the time to explain what to do when you experience genetic hair thinning/loss. Your time and knowledge are very appreciated.
I had a wonderful experience at Urban Hair Studio. Samanta is terrific! She took the time to look closely at what was going on with my hair. She asked a bunch of questions and actually listened to the answers. She cut my hair and explained as she went. She told my why she was cutting what she was cutting, and explained how it would fall as a result. I've had several curly cuts in the past, but this was definitely the most personalized and caring cut I've ever gotten. She walked me through her styling techniques so I could replicate them at home. She put me under the hood, but when it wasn't 100% dry afterwards, she diffused it the rest of the way. I never had a stylist spend so much time on me. She made me feel really special and important. My hair turned out great! I've been looking for a curly hair expert near my home for a long time, and thankfully I've finally found her! My search is over! Thank you so much, Samanta! I can't say enough good things about you!! She diffused, but I usually air dry. I'm attaching a pic of my air dried hair. The curls are popping!!
Contacted the salon about curly hair experts! Hannah called me and we spoke about my expectations and she worked me in the following week! My curly hair looks healthy now and the color looks great. Hannah is so patient and made me feel comfortable and hopeful! Made 3 appointments for future visits!
My son's hair was long and very curly. Hannah cut his hair just like the photo he brought in. She did an amazing job. Curly hair is not the easiest type of hair to cut but she knew what she was doing. She was friendly, professional and skilled at her craft!
Hannah was my stylist , she was excellent! I made a follow-up appointment with her...she also took the time suggesting how I could change-up my style at home. The atmosphere was relaxed and staff welcoming.