Quick Facts About Vanity Nail
Vanity Nail Place, based on the comments provided, has a number of strengths and weaknesses that can be identified.
Starting with the strengths, one customer mentioned that the nails done by Vicky were great and the technician took her time and properly cared for the customer's cuticles. This highlights the skill and attention to detail of at least one technician at Vanity Nail Place. Another customer mentioned that they received a relaxing and enjoyable experience during their pedicure appointment, and the customer and her husband both expressed satisfaction with the results of their treatments. This indicates that the salon has the capability to provide a relaxing and enjoyable atmosphere for customers.
Additionally, one customer mentioned that the technician Andy provided excellent service, answering all her questions and ensuring that she was satisfied with the shape and length of her nails. This shows that there are knowledgeable and skilled technicians who are able to deliver professional, customer-focused service.
Moving on to the weaknesses, there are several concerns raised by customers that need to be addressed. One recurring issue is the problem of long waiting times, even after making appointments. Several customers mentioned that they had to wait an additional 30 minutes to an hour for their technician to attend to them, despite arriving on time for their appointments. This reflects a lack of organization and time management on the part of the salon. If customers are making appointments, they should not have to experience long wait times.
Another weakness highlighted by a customer is the issue of incorrect pricing and undisclosed charges. One customer mentioned that the salon changed the price of the nail set without explanation, and another customer stated that the salon added an additional tip without permission. This suggests a lack of transparency and honesty in terms of pricing and billing practices. It is important for customers to know the exact cost of their services and any additional charges.
Furthermore, there are multiple comments regarding the quality of the nail services. Customers have mentioned various issues such as improperly filed and shaped nails, gel left on the sides of the fingers, lines under the polish, and nails not properly painted. These comments indicate that there may be inconsistencies in the skills and techniques of the technicians at Vanity Nail Place. This inconsistency can lead to dissatisfaction among customers and a negative reputation for the salon.
Another concern raised by a customer is the lack of durability of the matte top coat applied to her nails. The top coat started peeling off within 48 hours, indicating a lack of quality in the products used by the salon. This can be a significant drawback for customers who are looking for long-lasting nail treatments.
Lastly, a customer mentioned that the salon charged her full price for a polish change, even though the technician made a mistake during the original service. This shows a lack of customer service and an unwillingness to rectify mistakes made by the salon. Charging full price for a service that was not performed satisfactorily can lead to customer dissatisfaction and a negative impression of the salon.
In conclusion, while Vanity Nail Place has some strengths such as skilled technicians and a relaxing atmosphere, there are several weaknesses that need to be addressed. These include long waiting times, problems with pricing and billing, inconsistent quality of services, issues with product durability, and a lack of customer service. By addressing these weaknesses, Vanity Nail Place can improve its reputation and ensure customer satisfaction.
Best TL Reviews
I went here today for a fill and the lady did it in 15 minutes. She left gel on the sides of my fingers. She didn’t file them correctly. Some were pointy and some were round. She put white under the neon and the neon didn’t cover and there’s lines under the polish. She didn’t paint the tops or sides of my fake nails. They look horrible and I paid $37 for a fill. I will never go here again…. I already want to go get them redone.
I love love love these nails. I recommend Vicky! She did such a great job! She really took her time and made sure to take good care of my cuticles too! Been a while since someone took their time doing my nails.
They do great work… however on 4 separate occasions I’ve made an appointment, been on time for my appointment and had to wait an additional 30 mins to an hour for my technician to get to me. Why am I making an appointment if I still have to wait? Why am I still paying full price if you make me wait over an hour? I have no problem paying full price and I tip phenomenally why am I waiting like I walked in. I will not be returning.
They added their own tip after I paid a cash tip. Called to settle it myself but the person I spoke to said it was all the credit card companies fault. Unfortunately thats not how tips get entered in to the charge. I disputed it with pay pal and got my unauthorized tip back. I will not be returning.
My husband and I both got pedicures really relaxing and will be back. I also got full set pink and white with some nail art and they look amazing. Would recommend this place.
Nail Tech Changed Prices of the simple Nail set that was given. was told $55 Before Nails Then after at the register was told $69. When asked why so high they said taxes. plain Color.. Square ends that dont look the greatest but if you do the math thats .25 cents of ever doller they charged us when sales tax is .065 for of ever doller here in Elyria. No Receipt was givin. They Took advantage of a minor Female on this. We called them and gave them choices Either full refund.. Give money back over the Original price that was given or a discount on the next Visit. They choose to Give discount on next appointment. So Be aware of what your getting and always ask for the paper receipt.
I came in Wednesday September 1 for a fill. I wanted matte top coat and after putting normal top coat he said “oh yea you wanted matte” and put it on top of the clear coat. Not to mention my thumb on the other hand is really lumpy. It’s been 2 days. Not even a full 48 hours and the matte was peeling off. I came in on my lunch break after calling and asking if they were busy for a polish change. They said no and I was in the door within 5 minutes. I has to wait half an hour because the gentleman who said he would fix it took a walk in pedicure before me. Then they charged me full price for a polish change. Will not be coming back.
First time going here and I'm in love! I was in and out very quick, not even a half hour for a full set, tech answered all my questions about gel too. She said afternoons are always busy so make an appointment for less of a wait. I would highly recommend them. She kept checking her work and asking if everything was okay or if she needed to change anything with the shape or length. I love my tech Andy, hes in #1! Been going to him for awhile. They do amazing honest work. Very clean too!
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Vanity Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 02:00 PM |
| Sunday | Closed |
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