Quick Facts About Wonder Nails
Strengths:
1. Warm and welcoming staff: The first comment mentions that the staff member named "Trouble" was warm and welcoming. This indicates that the staff at Wonder Nails are friendly and create a positive atmosphere for customers.
2. Excellent pedicure: The same comment states that the pedicure received at Wonder Nails was excellent. This suggests that the salon has skilled technicians who can provide high-quality pedicures.
3. Attention to detail: The comment also praises the technician for cleaning up around the cuticles without cutting them all the way down. This shows that the staff pays attention to detail and aims for precision in their services.
4. Variety of color options: Another comment mentions that there was a wide variety of color samples for nail dips. This indicates that Wonder Nails offers a diverse selection of colors, allowing customers to find the perfect shade for their nails.
5. Reasonable prices: The first comment mentions the prices for a pedicure and a nail dip with new tips. The prices ($30 for a pedicure and $45 for a nail dip) seem reasonable, which could be a strength for people looking for affordable nail services.
6. No appointments necessary: The first comment states that no appointments are necessary at Wonder Nails. This convenience may attract customers who prefer a walk-in service and do not want to commit to a specific time.
7. Long-standing reputation: One comment mentions that they have been going to Wonder Nails since they were a small child. This indicates that the salon has a reputation for being reliable and providing great service.
8. Skilled at different nail services: Another comment states that Wonder Nails is great at tips, dip, normal, and gel nails. This suggests that the salon has technicians who are knowledgeable and experienced in various nail techniques.
Weaknesses:
1. Lack of attention to customer preferences: One comment mentions that customers should be very specific about how they want their nails done. This suggests that there may be instances where the staff does not fully understand or meet customer expectations, highlighting a potential weakness in communication or understanding.
2. Inconsistent quality: Another comment states that their daughter had a bad experience with a manicure at Wonder Nails. The nails were described as uneven and clumpy. This indicates that there may be inconsistencies in the quality of services provided, which could be a weakness for potential customers.
3. Poor professionalism: The same comment mentions that the salon tried to overcharge and justify their mistakes instead of rectifying them. This indicates a lack of professionalism and customer service, which could deter potential customers from returning.
4. Inflexible hours: One comment mentions that the salon did not allow them to enter at 6:05 despite the sign saying they closed at 6:30. This suggests that the salon may have inflexible hours or may change hours without proper notification, potentially causing inconvenience for customers.
5. Lack of customer service: The last comment mentions that the customer was not greeted at the door and encountered language barriers when trying to make an appointment. This indicates a lack of customer service and may give the impression of a disrespectful or unprofessional environment.
In conclusion, Wonder Nails has several strengths including a warm and welcoming staff, excellent pedicures, attention to detail, a variety of color options, reasonable prices, and a long-standing reputation. However, there are weaknesses such as inconsistent quality, poor professionalism in handling mistakes, potential inflexibility with hours, and a lack of customer service in some instances. It is important for the salon to address these weaknesses to maintain customer satisfaction and loyalty.
Best TL Reviews
O.M.G.!!! I came across this GEM of a nail salon on my way to another store. I walked in and asked if they could take a mani-pedi right then. "Trouble" (that's her name!) was so warm and welcoming. The pedi was excellent! None of that cutting cuticles all the way down like other salons. She cleaned up around my cuticles just right.
Next up: I was only going to get a mani but was nudged to get the nail dip with tips. "Trouble" brought over the container of color samples. There were so many that I asked her to choose the colors. She did and I love my nails! (We shared a good laugh doing the Ms. America wave ????)
Pedi was $30, Nail Dip with new tips was $45.
No appointments necessary and I will definitely return.
I’ve been going to Wonder Nails since I was a small kid! They are the most lovely people and my nails always look great. Great at tips, dip, normal, and gel. Usually get you in quick too. Suggest being very specific about the way you want them done.
My daughter came to have her nails done. She is 17 years old. This business not only did a bad job they tried to overcharge her and did not want to fix the terrible job that was done. I had to come to the business and insist as her mother that they correct the mistakes. They tried to justify their actions instead of fixing the issue. Her nails were uneven and clumpy. Poor work and eve worse professionalism.
Tony did my nails he was amazing! Did exactly what I wanted and knew the length I wanted . Clean and everyone was so excited nice I will definitely be a new customer
All the customers that came in while I was there were like family to them. Awesome place to go
Got there at 6:05 and the sign said closes at 6:30. They would not let me in. Disappointed. They need to be more specific if they change hours for some reason.
Love the service the family very nice and welcoming I been coming here for 6 mths now. Overlay never too thick perfect here.
Got a gel manicure here. Clean salon and they have a great selection of gel colors. My manicure was well done and the techs were a lot of fun to talk to. I will definitely be going back.
I Will never come here. This was my time going in I wasn't greeted at the door then the sign sheet says they are closed mind you it's 6:00 not 7. Then I ask can I make an appointment they say they don't do appointment then I ask can I come back tomorrow and she look at me then said something to the other person in another language then laughed. Ridiculous
Wonder Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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