Royal Nail Salon

+1 402-934-6288

16919 Audrey St, Omaha, NE 68136 United States of America

Open Today: Closed

Quick Facts About Royal Nail Salon

Royal Nail Salon has received a range of positive and negative comments from customers, which provides insights into its strengths and weaknesses. In this analysis, we will examine the strengths and weaknesses of the salon based on the comments provided.

Starting with the strengths, one of the most prominent aspects highlighted by customers is the friendliness and professionalism of the staff. Multiple customers mentioned that the staff members were delightful, amazing, and impressive in their work. This shows that Royal Nail Salon excels in customer service, creating a positive and welcoming atmosphere for its clients. Additionally, the salon is praised for its cleanliness and the skills of specific nail technicians such as Henry, Sidney, Sean, and Shawn. Customers mentioned that their nails looked beautiful and felt like they would last for weeks, which indicates the expertise of the technicians and their ability to achieve long-lasting results. The salon's ability to accommodate customers on Sundays was also appreciated by one customer who specifically mentioned the convenience of the extended hours.

Another strength of Royal Nail Salon is its reasonable pricing. Customers mentioned that they paid less than expected and received discounts on their first visits. This affordability factor creates a positive impression and encourages customers to return.

However, there are also weaknesses mentioned in the comments, which highlight areas where Royal Nail Salon can improve. One customer had a negative experience with the salon, describing it as a terrible experience. They emphasized that they were charged more than expected and received poor quality service. The nails began to lift within a day, indicating poor application and technique. In addition, the customer expressed frustration with the lack of communication regarding nail shape and length preferences, as the technicians did not adhere to their requests.

Another customer mentioned that the toe polishing service was substandard on both visits. Although the pedicure itself was good, the lasting impression of the salon was diminished due to the poor-quality polish. This highlights a potential weakness in the salon's attention to detail and consistency in delivering high-quality results.

In conclusion, Royal Nail Salon has several strengths, including friendly and professional staff, cleanliness, the skills of specific technicians, affordability, and convenient hours. These factors contribute to positive customer experiences and a welcoming atmosphere. However, the salon also faces weaknesses related to inconsistent quality in services, communication issues regarding customer preferences, and the need to improve toe polishing techniques. By addressing these weaknesses and building upon their strengths, Royal Nail Salon can continue to enhance customer satisfaction and establish a reputation for excellence in the industry.

Best TL Reviews

Just finished my first ever pedicure at this facility with my daughter and my wife and I am absolutely amazed how good they are! I don't have any other pedicure experiences but they are very friendly, very professional and are very reasonable. I think I am hooked on this business because of how good they were. Without a doubt, they are worth each and every one of the 5 stars I gave them! Love this place! ❤

Needed an emergency repair on a Sunday & found this wonderful shop near home. Under new ownership and such a delightful staff. My nail designer was Henry and he did a fabulous job on my nails. Love that they are open Sundays & paid considerably less than what I expected. Certainly planning to come back! Looking forward to my next appt @ Royal Nail Salon.

The young lady who did my nails did an amazing job. It was my first time getting acrylics and ai requested a relatively complex design on all of my fingers. My only regret is not asking for her name to request her next time I go!

I went here for the first time today for a pedicure and was very impressed. The staff was extremely friendly and the facility was quite clean. The lady who did my pedicure, I believe her name was Sidney, did an amazing job! I got 20% off since it was my first visit. I'm very pleased and will most definitely be going back!!!

Personally don’t recommend this place. Went to get my nails done before vacation because I was told it was 20% off for first time customers. On the website it states a polish full set is $25. I got a full set, no polish, just clear acrylic. I was still charged $25 even after showing the coupon and online price. In addition to this it took them TWO HOURS to do my nails, and they were very poorly done. By the end of the next day my nails were already lifting, I could literally peel them off with no problem. I also kept asking them to change the shape/length of the nails, I even tried showing them what I wanted but they just said okay, and did their own thing. After the 3rd time asking I finally gave up and just tried to fix them myself at home. Definitely will not be going back here. Terrible experience on my end.

I was very Impressed with Sean's Skill and Experience!! He Definitely knows His Stuff!! Being a Very Busy Hair Stylist, i am really hard on my nails..My Nails Look Beautiful and Feel like they will stay looking this way for Weeks to Come!!

Thanks Again For The Awesome Service!!

Shawn is an incredible nail technician! He has done my nails for the last year. I have my nails dipped and always have an excellent experience with longevity. He is super talented and always helps my nails look their best! I highly recommend.

We have visited this place twice and although the pedicure itself is very good for the price, the toe polishing has been substandard both times. The ladies are really nice and the place is clean and comfortable. We were just disappointed by the fact that we could have polished our own toes better than they did. I would have given 4 stars, but the polish on your nails is the lasting impression you have when you leave the place so I had to be honest. This doesn't mean we won't go back. I will just be prepared to leave with less than stellar polish.