Quick Facts About 424 Hair Salon
Strengths:
1. Welcoming Environment: Many customers commented on the welcoming and inviting atmosphere of the salon. This indicates that the staff and overall ambiance of the salon are positive and inviting, which can enhance the customer experience.
2. Friendly and Knowledgeable Staff: Multiple customers praised the staff for being friendly, professional, and accommodating. This indicates that the salon has a team of skilled employees who prioritize customer satisfaction and create a positive experience for clients.
3. Affordable Prices: One customer mentioned that the salon offers affordable prices for men's haircuts. This can be a significant strength for attracting value-conscious customers and establishing a loyal clientele.
4. Expertise in Specialized Services: A customer shared a positive experience with their daughter who had sparse and coarse lashes. The staff member took time and effort to provide a natural and pretty look, which left a lasting impression on the customer. This highlights the salon's expertise in offering specialized services such as lash treatment for customers with specific needs.
5. Exceptionally Clean Salon: Several customers commented on the salon's cleanliness, which indicates that the salon maintains high hygiene standards. This attention to cleanliness can contribute to a positive customer experience and create a sense of professionalism.
Weaknesses:
1. Inconsistent Service: One customer shared a negative experience where their hair was not styled as they had requested, resulting in two-toned hair and chemical burns. This indicates a lack of consistency in service quality and a potential issue with communication between the customer and the stylist.
2. Lack of Skill and Experience: The same customer mentioned that the stylist who performed their hair service had only been at the salon for two weeks. This suggests that the stylist may not have had enough experience or skill to execute the customer's desired hairstyle, resulting in disappointment and damage to the customer's hair.
3. Limited Availability of Skilled Stylists: While other stylists at the salon were praised for their performance, the fact that the customer had a negative experience with a stylist who had only been at the salon for a short time raises concerns about the availability of experienced and skilled stylists.
Conclusion:
Overall, 424 Hair Salon has several strengths that contribute to a positive customer experience, such as a welcoming environment, friendly and knowledgeable staff, affordable prices, expertise in specialized services, and a commitment to cleanliness. However, the salon also faces weaknesses in terms of inconsistent service and a potential lack of skilled and experienced stylists. It is important for the salon to address these weaknesses and ensure that all of their stylists receive sufficient training and guidance to deliver consistent and high-quality services to all customers.
Best TL Reviews
I went to this salon for my first time 10/8. One of the best experiences I have ever had!! The environment was welcoming and everyone was so nice! I had my hair highlighted/dyed also had it cut and I also had my nails done! I would recommend this salon to anyone! I had my hair done by Jessica and she was absolutely amazing and I would recommend her to anyone. And my nails were done by Linda she was amazing as well!!
Had a wonderful experience the other day with Brenna. She cut mine and my daughters hair and she was very friendly and gave us both a great experience. I will definitely return!
My daughter who just went through chemo had her lashes done today for the first time ever - her lashes are very sparse and course: Nemo spent a long time with her and is SO nice; my daughter looks great! Natural and pretty. I’m now jealous! natural and long and pretty. WOW! TY!
I've been getting my haircut here for years. The owner, Hi, is great and the place is really top notch. Also, one of the most affordable places to get a men's haircut in the Brockport area.
Locally owned and operated! The salon is exceptionally clean, and all staff is knowledgeable, professional, friendly, and accommodating! So happywith the experience and results every time I go!
This place is wonderful. Brenna is my stylist and she's the best. Nemo did my nails today and she's amazing. I won't go anywhere else.
I came in for highlights what I got was my whole top of my head is brown and the sides and back is an orange blonde not the color I wanted I have no highlights just two toned hair my hair is fried I have chemical burns on my head although they did give me my money back but I can’t even get it fixed because of how she damaged my hair I have so much breakage. I was suppose to have layers and there is not one layer in my hair! This is not about the salon in general the owner has awesome reviews that’s why I went there and he did try and make it right but the girl who did my hair was only at the salon two weeks. The other stylist that were there that day were awesome! I guess you live and learn always make sure who the person is that is doing your hair! The first pick is what I showed them you wanted the second pic is what she did to my hair
If I could I would rate this Salon a 10! Clean and pleasant atmosphere.The BEST pedicure in town period!!! The attention to detail was beyond any I have ever received anywhere!
Place Pictures
424 Hair Salon Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
Places