Quick Facts About 5280 Custom Kuts
Strengths:
1. Highly skilled barbers: Multiple comments mention specific barbers who consistently provide excellent haircuts and have a good understanding of various styles and techniques.
2. Quick and efficient service: Customers appreciate that the barbers work quickly and efficiently, resulting in short waiting times and minimal time spent in the chair.
3. Flexibility with appointments: Despite the comment about needing to schedule appointments through an app, one customer mentions that E the Barber is willing to accommodate walk-ins or fit in extra appointments if needed. This flexibility shows a dedication to customer satisfaction.
4. Clean and professional environment: Several comments highlight the cleanliness and professionalism of the salon. This creates a pleasant atmosphere and adds to the overall positive experience.
Weaknesses:
1. Inconsistent pricing and payment options: One customer mentions confusion regarding prices, as there is no price menu available, and different stylists charge varying amounts. Additionally, there appears to be confusion about the availability of cash or card payments.
2. Lack of communication and customer service: The negative comments indicate a lack of communication between the staff and customers, with some customers feeling ignored or frustrated by the lack of assistance at the front desk. One customer also mentions a negative experience with a stylist who was unresponsive and on their phone during the payment process.
3. Unprofessional behavior: Some customers mention that the barbers often engage in conversation among themselves, which can be distracting and take away from the overall experience. Additionally, one comment states that the barbers have a bad attitude and lack customer service skills.
4. Difficulty with scheduling appointments: While one customer mentions the convenience of scheduling appointments through an app, another customer expresses frustration with the process and opts to go to a different salon instead.
Overall, 5280 Custom Kuts place has strengths in the form of skilled barbers, quick service, flexibility with appointments, and a clean and professional environment. However, there are weaknesses in inconsistent pricing, lack of communication and customer service, unprofessional behavior, and difficulties with appointment scheduling.
Best TL Reviews
This place makes no sense. Walk in to get haircuts for me and my son and see a sign that says cash only on the "front desk" no price menu, nothing else. Nobody works this desk so I ask a stylist and he says well it just depends who cuts your hair. He informs me he takes card, cool he starts on my kiddo and says another guy can start on me. Somehow my haircut takes half the time as my sons later to find out it's because it was half done. I asked for a razor fade with #3 on top and he said ok but never gave me a razor fade and the #3 he must've just went over once it was very uneven. The guy who did my son's was great and actually very helpful. He took his time and made it nice. So I figure it's time to pay the man for my haircut but he just sat in the chair on his phone and never said a word after my cut. I ask my son's stylist because he's helpful and he goes to talk to him....turns out this person doesn't take card just cash and he charges $40! My son's stylist charges $35... He ended up running my card on his phone once for my inaudible stylist and once for himself...also a tip for both was WAY more expensive than it should've been. I have no idea what type of business they are running here or who's in charge but I would definitely stay away!
Cool environment with plenty of professional barbers! Chino always hooks it up with a clean fade and precision shave
My guy E is a top of the line barber, I always appreciate the work he does and I always look the best after!!! Thank you my dude for doing me good as always !????????
E the barber always has my boys looking fresh! He's quick to confirm scheduled appointments and will always find a way to squeeze my husband and 2 sons in if the booking app doesn't have a 3rd appointment. He knows what he's doing and is very quick! I don't think any of my guys have spent longer than 20 minutes in the chair. This dude is one of the best we ever came across! After trying him once, we knew we had just found out new barber!
They cuts are good but these guys are completely unprofessional, customers will walk in while 3 barbers sit down and do nothing, they talk more to each other than they do cutting hair and turn a twenty minute haircut into a hour long cut. The barbers always have a bad attitude and have no sense of customer service. This place was good at one time but not anymore.
Clean & Professional. Great atmosphere! Great barbers! Definitely will be going back.
Haven't been able to get in since the pandemic began, can only get in by scheduling an appointment via some app??? Just going to Floyd's now. Appointments are easy to make, great people, quality cuts, and affordable.
E the Barber kills it and always has great attitude. Just make sure to go to vargo and make appointment. Great job
5280 Custom Kuts Info
Amenities
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Planning
Today
Opening Hours
Monday | Closed |
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Tuesday | 10:00 AM - 06:00 PM |
Wednesday | 10:00 AM - 06:00 PM |
Thursday | 10:00 AM - 06:00 PM |
Friday | 10:00 AM - 06:00 PM |
Saturday | 09:00 AM - 03:00 PM |
Sunday | Closed |
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