Quick Facts About A Plus Nails & Hair
A Plus Nails & Hair place, based on the comments provided, has several strengths and weaknesses that can be identified.
Starting with the strengths, one of the main strengths of A Plus Nails & Hair place is their friendly and welcoming atmosphere. Many customers mentioned how the staff members were sweet, friendly, and made them feel comfortable during their visit. This positive and inviting environment can contribute to a pleasant overall experience for customers.
Another strength of the salon is the quality of the services provided. Customers expressed satisfaction with the nail and hair services they received. Tammy and Vanessa were specifically mentioned for doing fantastic jobs on nails, including adding designs and paying attention to detail. Additionally, Chantha was praised for cutting hair exactly as requested. The positive feedback from customers who were happy with the results of their services highlights the skill and expertise of the staff.
Positive comments were also made about the pricing at A Plus Nails & Hair place. Several customers mentioned that the prices were reasonable, which was one of the reasons they chose this salon. Affordable prices can attract more customers and contribute to customer satisfaction.
The salon's longevity and the loyalty of regular customers is another strength. One customer mentioned that they have been going to A Plus Nails & Hair place for five years, which indicates that the salon has built a loyal customer base over time. This loyalty can be attributed to the quality of service and the positive experiences that customers have had.
Moving on to the weaknesses, one of the main weaknesses seems to be inconsistent customer service. While most customers had positive experiences with the staff, one customer, Maggy, reported a negative encounter with Vanessa. Maggy felt mistreated, misunderstood, and embarrassed by Vanessa, who seemed to lack empathy or understanding of Maggy's situation. This type of behavior can have a negative impact on the salon's reputation and customer satisfaction.
Another weakness mentioned is the lack of professionalism from one staff member. A customer mentioned that they had a negative experience with a staff member who didn't welcome them and carried on a conversation while the customer was waiting. This lack of attention and unprofessional behavior can deter customers and create a negative impression of the salon.
There were also negative comments about the cleanliness and appearance of the salon. One customer mentioned that they were not impressed with the display of manicures on the doll hands, describing them as dirty, cracked, and tacky. The customer also expressed concerns about the thickness of the nails done by the salon. These comments indicate that there may be areas for improvement in terms of maintaining a clean and professional-looking salon environment.
In summary, A Plus Nails & Hair place has several strengths, including a friendly atmosphere, quality services, and reasonable prices. However, weaknesses such as inconsistent customer service, lack of professionalism, and concerns about cleanliness and appearance were also identified. By addressing these weaknesses and building on their strengths, A Plus Nails & Hair place can continue to improve and provide a better overall experience for their customers.
Best TL Reviews
Went for the first time yesterday and I loved the way the treated me and Tammy did a fantastic job on my nails and I had gotten my toes done somewhere else but didn’t like their service so I went to A+ plus nails and Tammy even added a design to my toe and it looks cute! Will be coming back to get my nails done there again!!!!
Okay, but like...AMAZING.!!! I got my nails done here back in July of last year, the best place i've been to.Everyone complimented my nails. My mom, my younger sister, n I got our nails done here. I've been to other salons after this and they are not it! I recommend this place to anyone who likes getting their nails done. Very friendly and can start a conversation.. ????. Will come back soon
So far so good. I had a great first time experience. The girls here were sweet. My manicurist listened to what I wanted. She did a great job on my french tip manicure and pedi. The prices are reasonable, which is why I came here in the first place. Great price for quality nails.
Initially, whenever I went Vanessa was very friendly. She acted professionally and she gave me an overall good service. During covid when she had no clients, she thanked me for coming, she would wait for me and be overall very sweet and kind. Now when I came back and people are starting to make appointments with her, I asked to get my manicure with her at 9 am. I arrived at 9:15 am so she asked me to wait for thirty minutes, which was fine, I understand that I arrived late. Then she told me to leave and come back at 11:30, which I told her I couldn't make it. She didn't care. She practically kicked me out and started to embarrass me in front of her clients. I was very frustrated and upset because I understood what she was saying to me but I have a hard time expressing myself in English so I couldn't stand up for myself. I am very disappointed at just how cruel she was to me. -Maggy
Amazing nail tech went with Vanessa. She did such an amazing job. Sat me down to choose a glitter and she even put two glitters together to get the consistency of the glitter I wanted from a picture I have on my phone. Very friendly and fun to communicate with. Left satisfied and grateful that she took her time to do what I asked for. Thank you Vanessa.
I have been going here 5 years. Love Tami she does great pedicures. Vanessa does my lip and eyebrows perfect. Hi cuts my hair straight across the way I like it. I always get asked who cuts my hair. Love this salon and the people who work there, very friendly.
When I came in the lady who I scheduled an appointment with didn’t welcome me , the customers husband said she was busy right now and she would be a minute . She just yelled pick a color , and then carried on with the conversation lasted about 15 minutes before I walked out , I looked at the manicures on the doll hands they have on display and they were absolutely terrifying , they were incredibly dirty , there was paint all over the hands from doing the nails and a lot of them were cracked and super tacky , they didn’t have anything like I wanted on display super thick paddles on most of the hands , a lot of different patterns and the nails were all different shapes they haven’t practiced enough to be working on people yet . Just by the hands alone I knew they could not accomplish the look I was going for and when I posted pics of them on my Snapchat everyone told me to RUN. The nails looked as if they were done by someone who JUST began practicing . I wouldn’t recommend this place to anyone who really wants the right shape I noticed other clients nails were super thick as well :/ . Please practice more you are making people look absolutely awful , not saying quit but it’s definitely not a good idea to start now ..
Tammy did my pedicure and she did a great job. She really took her time. I also got my hair cut by Chantha and she did exactly what I was looking for. I loved it. I definitely recommend these ladies.
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