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A Plus Nails

+1 614-394-8791
5979 Maxtown Rd, Westerville, OH 43082 United States of America
Open Today: 10:00 AM - 07:30 PM

Quick Facts About A Plus Nails

A Plus Nails place, based on the comments provided, has several strengths and weaknesses. In terms of strengths, the salon appears to have a strong reputation for delivering high-quality services consistently. Customers have praised the salon for their exceptional work on both nails and pedicures. The staff members are described as friendly, and the salon itself is consistently clean and relaxing. Additionally, the salon offers a wide selection of gel colors and has availability for both walk-ins and large groups.
Another strength of A Plus Nails place is their willingness to accommodate special requests. One customer mentioned that they were able to fit her into their busy schedule even without an appointment, demonstrating their flexibility and commitment to customer satisfaction. This indicates that the salon values the needs and preferences of their clients and strives to provide excellent service.
However, there are also weaknesses that A Plus Nails place should address. One recurring issue that has been mentioned is the inconsistency in service quality. While some customers have raved about their experiences, others have expressed disappointment with their services. For example, one customer mentioned that their acrylic nails were done carelessly and unevenly. This inconsistency can deter customers from returning and affect the overall reputation of the salon.
Additionally, there have been complaints about the skill level of some staff members. One customer reported that their nails were burned during a repair, resulting in visible lines on their nails even after a month. Such incidents can have a negative impact on customer satisfaction and loyalty. It is crucial for the salon to ensure that all staff members are properly trained and skilled to avoid such incidents and maintain a positive reputation.
Another weakness highlighted in the comments is the requirement of cash tipping. While not a significant issue, it can inconvenience customers who may not typically carry cash or prefer other methods of providing tips. Offering additional tip options such as card or online payments would address this issue and improve customer convenience.
In conclusion, A Plus Nails place has several strengths, such as consistent high-quality services, friendly staff, and a clean and relaxing atmosphere. They also demonstrate a willingness to accommodate special requests and offer a wide range of services. However, weaknesses such as inconsistency in service quality, incidents of poor skill level, and limitations in payment options should be addressed to maintain and improve customer satisfaction and loyalty.


Best TL Reviews

Went and got my nails done this past weekend (dip + tip) and they did an amazing job! Got a basic pedicure today with white gel (didn’t want to take a picture of my feet haha) but Tammy did such a good job! I’ve been going to them for a little over a year now and they’ve been phenomenal every time. The staff is always friendly and the place is always clean and relaxing.
honestly a little disappointed. I went for a fill on my acrylic nails and asked for a simple French tip and she didn’t even compare size or made sure any of them were even. it was very quick and very careless and I’m very disappointed and can’t say I will be returning. I’ve been a frequent customer and I’m seriously disappointed and how little effort was put into my nails.
AMAZING! I've been going to A+ Nails since they first opened because it's clean, the service is amazing, and they have the biggest selection of gel colors! But yesterday, they want above & beyond for me. I came in without an appointment (almost always a wait, I don't recommend walking-in, you should make an appointment), telling them I was getting engaged that night and needed a manicure and they immediately fit me into their busy schedule! I am so grateful!
They did my wedding nails!
We’ve been coming here for years and we love this place. They remember us and ask us questions. I have never had a bad visit.
Linda and Heidi both did a fabulous job on the pedicures for my mom and me! Will return!!
I had to have them fix my nails after they peeled after 1 day. The man who fixed them literally burned every single nail. This is about a month after and you can still see the lines. It hurt sooo bad I couldn’t wait for him to be done. Terrible experience
I got dip nails and so far so good. I recommend a reservation just to make sure you can get in. They also have pedicure, gel, acrylic, and regular polish services.
Great place and friendly atmosphere. I have never been disappointed with my services. There is enough space and availability for walk-ins and large groups most time’s and days of the week.
Only cash tipping which can add extra planning but worth the effort.

A Plus Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:30 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 07:30 PM
Saturday 10:00 AM - 05:30 PM
Sunday 11:00 AM - 04:00 PM

How to go there

Location