About Beauty Nails

+1 510-452-1696

324 E 18th St, Oakland, CA 94606 United States of America

Open Today: -

Quick Facts About About Beauty Nails

Strengths:

1. Great customer service: Multiple customers mention being treated well, not rushed, and finding the staff mindful and kind. This suggests a strong focus on customer satisfaction and a commitment to providing a positive experience.

2. Attention to detail: The commenter who got their nails done for their wedding day specifically mentions the salon's attention to detail. This indicates that the salon takes pride in their work and is dedicated to delivering high-quality services.

3. Long-lasting results: Another customer mentions that their gel nails have lasted for more than four weeks in the past. This suggests that the salon uses high-quality products and techniques that result in long-lasting manicures and pedicures.

4. Quick service: A satisfied customer mentions that the salon staff is quick and efficient, providing fast service without compromising on the quality of their work. This implies that the salon is well-staffed and able to handle a high volume of clients.

5. Affordable prices: One customer states that the salon offers the best price in town for quality work. This indicates that the salon provides value for money and is competitive in terms of pricing compared to other nail salons in the area.

Weaknesses:

1. Rushed pedicure: One customer mentions feeling that their pedicure was rushed. This implies that the salon may prioritize speed over thoroughness, potentially compromising the overall quality of the service.

2. Lack of cleanliness: A couple of customers express concerns about the salon's cleanliness. One mentions that the place needs a little TLC, and another is worried about the risk of infection. These comments suggest that the salon may not meet certain cleanliness standards, which could be a turn-off for some customers.

3. Inconsistent service quality: While some customers have had great experiences, others mention unprofessional and rude behavior from the staff. This inconsistency in service quality indicates a lack of consistency in the training or attitude of the salon staff.

4. Limited customer base: Although the customer who has been a regular for 13 years speaks highly of the salon, there is no mention of the salon attracting new customers or expanding its client base. This suggests that the salon may struggle with customer acquisition and rely heavily on loyal, long-term customers.

Overall, About Beauty Nails has several strengths, including great customer service, attention to detail, long-lasting results, quick service, and affordable prices. However, the salon needs to address weaknesses regarding rushed pedicures, cleanliness concerns, inconsistent service quality, and a limited customer base in order to improve its overall performance and attract more customers.

Best TL Reviews

I had a Great Experience & I was treated well! Not rushed at all - Nice Clean Whirlpool for Pedicures/6 chairs available & Everyone was very Mindful and Kind with the customers!!

I was allowed to wait inside over 30min for my ride home with no problem or complaints (My hands pics were taken by my *nail tech)

Laura did a wonderful job on my wedding day nails! I have been going here for a few months, and have never been to a better nail salon. The attention to detail and longevity (my gel nails have lasted >4 weeks in the past) made this the only place I considered for my wedding day

Got my toes done. There was barely a wait. There was a large color selection. My pedicure felt a little rushed. Nice lady at the first station. The place needs a little TLC though.

Polish looked great. However, my pedicure wasn’t the best. Calluses weren’t removed/softened as expected. Place didn’t feel clean either. I was worried about the risk of infection.

These women are spectacular! They were so quick and did an amazing job. We have been waiting patiently for them to reopen. They treat you like family. I've never had acrylics before but new I had to try the vampire nails. She did such a great job recreating them that I'm definitely going to do them again. Best price on town for quality work. They did a great job on the wife's nails too. We always leave with a smile.

Lisa, is my girl. I've been a customer for over 13 years and I have too say some of the nicest people you will ever meet. I remember when we first met and Lisa, say when I first saw you I thought like oh my goodness she's mean but when you started talking she said I was a nice girl and apologized for miss judging me. You know how you would go into most nailshops and a lot of the workers have an attitude or don't give you excellent care on your nails and feet, well ladies look know further because' About Beauty Nails, is the place to be. Oh and don't forget to mention me Juicy, and ask about the penetrating cream that they put on your feet girl will have you feeling like you just came from a spa day. Love you Lisa, thank you for your kindness and excellent service...

My daughter and I went. She had a friend refer the place. Very nice

If I could put zero stars I’d put zero. Rude and unprofessional. The place around the corner is busy but they’re more welcoming and professional.