Quick Facts About Ana Hair & Nail
Strengths:
1. Speed and efficiency: One customer mentioned that Ana Hair & Nail place saw her right away even on a busy Saturday morning. This indicates that the salon provides fast service and does not keep customers waiting for long periods of time.
2. Skill and attention to detail: The comment from a satisfied customer highlights the skill and attention to detail of Kim, one of the nail technicians. The customer praised Kim for taking her time and ensuring that the nails were clean, straight, and exactly what she wanted. This indicates that the salon has talented nail technicians who are able to deliver high-quality work.
3. Positive customer service: Multiple customers mentioned the pleasant and welcoming atmosphere at Ana Hair & Nail place. One customer specifically mentioned feeling like a princess and being treated exceptionally well. This suggests that the salon prioritizes excellent customer service and makes an effort to create a positive experience for their clients.
4. Good pricing: A customer praised Ana for her reasonable prices, indicating that the salon offers competitive pricing for their services. This could be a strength for customers looking for affordable nail services.
Weaknesses:
1. Inconsistent quality: One customer expressed dissatisfaction with the poor quality work she received at Ana Hair & Nail place. She mentioned that her nails were butchered, uneven, and made a mess. Additionally, she expressed pain and disappointment. This suggests that there may be inconsistencies in the skills and abilities of different nail technicians at the salon, leading to varying levels of quality in the work performed.
2. Stereotyping and discrimination: The dissatisfied customer also mentioned feeling stereotyped and discriminated against due to her race. This raises concerns about the salon's inclusivity and whether there may be biases or discriminatory practices in place. This could be a significant weakness that could affect the salon's reputation and customer base.
3. Refund policy: The same dissatisfied customer mentioned that she was obligated to keep her nails and pay despite her dissatisfaction with the service. This indicates that Ana Hair & Nail place may have an inflexible refund policy, which can further aggravate customers who are unhappy with the results.
4. Durability and longevity: Another customer mentioned that her nails started lifting the day after getting them done and subsequently peeled off within five days. She also noted uneven nail polish and lumps on the nails. This indicates that the salon may have issues with the durability and longevity of their nail services, potentially affecting customer satisfaction and value for money.
Overall, Ana Hair & Nail place has strengths such as speed and efficiency, skilled and detail-oriented technicians, positive customer service, and competitive pricing. However, weaknesses include inconsistent quality, concerns of stereotyping and discrimination, an inflexible refund policy, and potential issues with the durability and longevity of their nail services.
Best TL Reviews
I asked for something I got my nails butchered and un even! Worked by two different techs and made a big mess!!!! I am in pain and so dissatisfied and disappointed!!!! I need a refund and these nails removed!! Please rad the reviews! It’s nothing personal against this place I am hurt and bothered by this poor quality work! And they obligated me to keep these nails nails and pay!! I am a black Woman that has no issues paying! Do not stereo type My money! I am paying and begging and asked and humbly to get my nails done. They stereotyped and discriminated my color!
I’ve been to a lot of nail salons and I’m in love with my nails! I don’t trust anyone else except Kim! She was very detailed and took her time. I’ve never seen my nails this pretty. They look so clean and straight, like wow. I’m very impressed. Usually other places rush my nails and make them look too thick and curved but Kim understood exactly what I wanted and came through! Definitely my new spot to go!
I really like this salon. I've gone a few times now and my nails have always come out great. Some nail techs are better than others, just like any salon, but I have been very happy with the ones who have done my nails.
Great Service! I called on a Saturday morning and they saw me right away! Excellent job on my pedicure and my fill in. Tina and Cindy were so pleasant and made me feel welcomed. I felt like a princess. Thank you ladies. Happy New Year!
I've been dealing with ana for 6 months now
Actually she is the best ????????
Every time she gives me exactly what I want
Beside her experience, her prices are pretty good too
This is my fall set
Love it very much ????????
Ana's is the best place I have found in Long Beach for my nails, best of all I can walk here on my lunch break.......... I'm not one to post or comment, but I think I owe this one.
October of 2017 I went to a shop in signal hill to get my nails done for a special occasion and I was super disappointed I went back 2days later with broken nails and chipped nail polish, they try to "fix" them but just made my nails look worst. So i decided to looked on line, hoping I would find someone good. I saw Ana's nails has good reviews for Kay!! so I decided to give her a try and she did an amazing job!!!. She was able to fix what the other shop had f***** up. I wish I would had found Kay sooner, I won't trade her for anything. I have been getting my nails done by Kay for almost a year now and she is amazing.
I really wished I'd give this a good review but it was beyond horrible. I was recommended this spot but I had nothing but bad experience. The day after I got my nails done the thumb nails started lifting. I went back and they fixed them. 5 days now into getting them done 5 nails have peeled off. The nails polish in them is not even. Theirs lumps all over them. Wish I could of gotten a refund the very next day!
I LOVE my nails!!! Thank you so much Mia!!!!! I'm so happy! Lol She did an amazing job! I showed her a picture of what I wanted and it came out so good! She really makes sure that all your nails are the same length and shape. I definitely want her to do my nails again for Christmas! I also want to thank Chisa (I hope I spelled it correctly) for my pedicure! I got the same brown color for my toes.
Place Pictures
Ana Hair & Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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