Quick Facts About Andy's Barber Shop
Andy's Barber Shop has several strengths that contribute to its positive reputation. Firstly, customers consistently mention the friendly staff and great customer service. This is highlighted by the comment about Andy keeping a fun environment in the shop and always playing good music. The staff's ability to make customers feel welcome and comfortable is a major strength, as it enhances the overall experience and encourages repeat visits.
Another strength is the expertise of Andy, the owner. Many comments praise his skills and consider him the best barber in the Hicksville area. His ability to provide fast and high-quality haircuts, particularly fades, is highly valued by customers. This expertise is reinforced by the comment about Antonio paying attention to detail, indicating that there are multiple skilled barbers at the shop. The mastery of the barbers ensures that customers can trust the quality of their haircuts.
Additionally, the shop's cleanliness and cozy atmosphere are strengths. The comment about it being kept clean with lots of seating and waiting areas reflects positively on the shop's overall appearance and organization. Maintaining a clean and comfortable environment is essential for a barber shop as it contributes to a positive customer experience.
On the other hand, there are some weaknesses mentioned by customers that Andy's Barber Shop should address. One major issue mentioned is the inconsistent customer service. While some customers have had great experiences with the staff, others have complained about being ignored or neglected during their visits. The comment about the employees only helping Spanish speakers and not providing adequate service to non-Spanish speaking customers raises concerns about inclusivity and fair treatment.
Another weakness mentioned is the long wait times. One customer mentioned waiting for over an hour and a half without being attended to. This indicates a potential issue with managing appointments and ensuring that customers are served in a timely manner. Waiting for extended periods of time can be frustrating for customers and may discourage them from returning or recommending the shop to others.
Furthermore, the comment about the employees spending too much time talking to each other rather than attending to customers is another area that needs improvement. Efficient and attentive service is crucial for customer satisfaction, and any distractions or lack of focus can be detrimental to the overall experience.
To address these weaknesses, Andy's Barber Shop should prioritize staff training on customer service and inclusivity. All employees should be trained to provide equal attention and service to all customers, regardless of their language or culture. Additionally, implementing better appointment management techniques and ensuring that employees focus solely on serving customers during work hours can help reduce wait times and improve efficiency.
In conclusion, Andy's Barber Shop has strengths in terms of its friendly staff, expertise of the barbers, and cozy atmosphere. However, there are weaknesses related to inconsistent customer service, long wait times, and lack of attentiveness. By addressing these weaknesses and prioritizing customer satisfaction, Andy's Barber Shop can further enhance its reputation and attract more customers to its establishment.
Best TL Reviews
Great experience, very friendly staff, I was very satisfied with my haircut and also they took care of me really good.
Barber shop is kept cozy and clean with lots of sitting and waiting area! All the guys are super nice, especially Andy! He makes sure to keep a fun environment in the shop and always has good music playing!
Been coming to this place for over 9 years. Andy the owner is a great humble guy that I consider family at this point. Hes fast and gives some of the best fades around. If youre looking for the best barbershop in the hicksville area this is the place to go.
I’ve sat in the same place since 12 it’s now 1:35 and everyone decided to go for lunch at same time and no one has helped or talked to me. I’ve been to many barbers in long island and none have upset me as much as this place the owner Andy is really nice and gives great haircuts but his employees are people who rather smoke infront of employees and never help you unless you are Spanish. Most disappointing barbershop. I do not recommend to ever come here with your family or recommend it to anyone ever.
If you want to get your haircut here, bring in your earphones and phones fully charged and select a 2hr: 30 min movie to stay calm during the time you see the employees taking forver talking to each other and the customers.
One of the best barber shops around. Located in Hicksville N.Y. sometimes I don't like sharing my barber. His craftsmanship cuts makes u look like a star. Andy and staff are good guys. He is off on Tuesday.
Been coming to this place for 7 years now. All of the guys are really good but Andy and Antonio are the masters. Andy is very very fast but there's always 3-4 people waiting on him Antonio's not as fast but man he pays attention to detail. If you live in or around hicksville and need a "fresh cut" deff check them out. You won't regret it.
The barbers are very professional and clean,they all wear shirts with their name tag it's a Spanish speaking establishment but all are welcome,the price for a hair cut is $25 for men, less for boys and childrens,waiting time may vary especially on weekends,I believe opening time is 9ato 7p on mon. to Fri.and 9a to 8p on weekends.
A great place to get your hair groomed.
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Andy's Barber Shop Info
Amenities
Health & safety
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Mask required
Today
Opening Hours
| Monday | 08:30 AM - 07:00 PM |
|---|---|
| Tuesday | 08:30 AM - 07:00 PM |
| Wednesday | 08:30 AM - 07:00 PM |
| Thursday | 08:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 09:30 AM - 07:00 PM |
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Location
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