Angel Nails & Hair

+1 573-336-4104

690 Missouri Ave # 16, St Robert, MO 65584 United States of America

Open Today: -

Quick Facts About Angel Nails & Hair

Angel Nails & Hair Place has received a mix of positive and negative reviews. It is important to consider the strengths and weaknesses highlighted in the comments to get a comprehensive understanding of the salon.

Starting with the strengths, one recurring positive aspect mentioned by multiple customers is the quality of service provided by the nail technicians, specifically Stephanie and Hannah. They are described as creative, attentive, and willing to listen to customers' preferences and input. Many customers praise the exceptional job they do in delivering beautiful and well-done nails. This highlights the skill and expertise of the staff at Angel Nails & Hair Place.

Another strength that is repeatedly mentioned is the friendliness and personability of the staff. Customers appreciate the welcoming and warm atmosphere created by the employees, making them feel comfortable and valued. This is an important aspect of customer service and contributes to a positive overall experience.

Affordability is also highlighted as a strength of Angel Nails & Hair Place. Customers mention that the prices are great and provide good value for the quality of service received. This affordability factor makes it an attractive option for customers seeking nail and hair services.

In terms of weaknesses, there are several areas that require improvement. One significant issue raised by a customer is a lack of professionalism and cleanliness. The customer describes the salon as unclean, with dirty cabinets, and a need for a thorough sweep and wipe-down. This indicates a potential lack of attention to hygiene and cleanliness standards, which can be concerning for customers who prioritize cleanliness when choosing a salon.

Another weakness highlighted is the lack of customer service and communication. One customer expresses frustration over feeling inconvenience upon arrival and not being greeted warmly. This indicates a need for better customer service skills and attentiveness to customer needs and preferences.

Time management also appears to be a problem at Angel Nails & Hair Place. Several customers mention long wait times and delays in service. One customer mentions waiting for 40 minutes before deciding to leave, which is a considerable delay and can lead to frustration and dissatisfaction.

It is important for the salon to address these weaknesses in order to provide a better overall experience for customers. Improving cleanliness, customer service, and time management will likely result in increased customer satisfaction and positive reviews.

In conclusion, Angel Nails & Hair Place has strengths in terms of skilled technicians, friendly staff, and affordability. However, there are weaknesses concerning cleanliness, customer service, and time management that need improvement. By addressing these areas, the salon has the potential to provide an exceptional experience for all customers.

Best TL Reviews

I get my nails done here. All the girls are amazing. Stephanie is who does my nails. She's always very creative. I usually have no idea what I want and just let her do her thing. Today I said summery watermelons...she did a great job!

I got my nails done in Rolla a couple weeks ago and MAN, the lady totally jacked them up. I wanted acrylics and she claimed she didn’t know how to do them with the gel so she JUST did gel polish and then every single nail had a dip in it.

I called Angel Nails and requested a fix mani with acrylics and Hannah delivered beautifully. She asked me several times if what she was doing was okay, asked for my input, if I wanted anything done differently. Absolutely wonderful job and my nails look amazing! Went back a couple of days later for a micro trim and Hannah was awesome! Thanks so much, Hannah, I’ll be back in a few weeks for a refill on my nails. ????????

My experience here was awful!!! I HIGHLY recommend you go to a different salon!!!

I called the day before and made an appointment for a french manicure and pedicure for 2. We arrive 10 minutes before our scheduled time. Walk in and the female at the table in front of the door doesn't bother looking up from her phone. When we were greeted, it was as if we were inconveniencing them. We get taken to a private room that has 2 pedicure massage chairs. We're told to put our feet in the water and they'll be with us shortly. The water didn't have anything in it. No soap or scents. The room was uncomfortable to be in. A small TV for each person, one was pretty crooked, neither of us turned on the tvs. No music or ambient noise of any kind. 20 minutes later a female comes in and begins my friends pedicure. She used an ALREADY USED nail file!!!!! The cabinets that hold the lotions and such was filthy!! The whole place needs a good sweep and wipe down!!!!

10 minutes go by and another female comes in for me. I mentioned my friend only wanting the pedicure, however, I still wanted the manicure. I was told she didn't have time for a manicure. I reminded her that I scheduled for both. She said she could squeeze me in for a gel manicure but that was it, already frustrated, I agreed. She begins my pedicure by scraping my toenails, puts gel all over my feet and says she'll be back in a minute explaining she just needed to paint her clients nails.

40 minutes go by!!!!

Having soaked my feet long enough, I decided I was done. She tells me $15 if we stop now or $10 off the normal price of $30 for a basic pedicure without lotions. I paid for the services already received.

The only person to apologize for the poor service was the tech painting my friends toes. Not another word from any other person in that building was said to me or my friend when I decided I didn't want my tech to finish 'real quick'.

I'm VERY surprised they have the rating and reviews they do. VERY disappointed!!

Do not recommend!!

The ladies here do an amazing job and they are my go-to for some TLC. Love them and wouldn’t go anywhere else. They are personable and take their time to make sure it’s just right!

Hannah is great :) A dog ruined my pedicure, and she fixed it on her own time because she's the sweetest. Nice salon, good amount of color options for regular polish

HANNAH IS LITERALLY THE GOAT. like i love her so much i tell all my friends to make appts with her, you will not be disappointed. i can admit she takes her time, but they come out so good!

Prices great! Nails were perfect (dip).

Everyone is so friendly.... Awesome place doing a great job