Anna Nails & Spa

+1 208-322-8888

10536 Fairview Ave, Boise, ID 83704 United States of America

Open Today: -

Quick Facts About Anna Nails & Spa

Anna Nails & Spa is a local salon that offers a range of nail and spa services. However, based on the comments provided, it seems that the salon has several strengths and weaknesses.

Starting with the strengths, one customer mentions that the customer service at Anna Nails & Spa is great. This indicates that the staff is friendly, helpful, and provides a positive experience for customers. Another customer mentions that they always receive an amazing pedicure, highlighting the quality of the pedicure services provided by the salon. Good customer service and quality services are important strengths for any business.

Additionally, another customer mentions that they had a good experience with getting their eyebrows waxed and their nails done. This suggests that the salon offers a variety of services, catering to different beauty needs. Providing a wide range of services can be beneficial as it attracts a diverse range of customers.

However, despite these strengths, the comments also point out numerous weaknesses of Anna Nails & Spa. One major weakness is the poor quality of the nail services. Many customers express disappointment with the outcome of their nails. One customer mentions that their nails broke shortly after leaving the salon. Another customer mentions that their nails were filed down too thin, causing discomfort. These comments indicate a lack of attention to detail and skill in nail application and maintenance.

Furthermore, several customers express dissatisfaction with the lack of flexibility in nail design choices. One customer mentioned that they were not allowed to have full acrylic nails as they were told it would look bad. Another customer mentions that their pink nails turned yellow at the bottom. This indicates a lack of customization and accommodation for customer preferences. Allowing customers to have more control over their nail designs and providing proper nail care education could help address these weaknesses.

Another weakness highlighted in the comments is the unpleasant experience with the owner's son. One customer mentions that the son was rude and pushy. It is important for a business to have professional and polite staff members in order to provide a positive and enjoyable experience for customers. Any rude or disrespectful behavior from staff members can create a negative atmosphere and discourage customers from returning.

Furthermore, one customer mentions that the salon environment was not relaxing or peaceful. They mention that the music was too loud. Creating a soothing and calming environment is crucial for a spa salon as it enhances the overall experience for the customers. Attention should be given to maintaining an ambiance that promotes relaxation and comfort.

In conclusion, while Anna Nails & Spa has strengths such as good customer service and offering a variety of services, it also has several weaknesses. These weaknesses include poor nail quality, limited customization, rude staff, and an unrelaxing environment. Addressing these weaknesses could help improve the overall experience for customers and enhance the reputation of the salon.

Best TL Reviews

Was so disappointed with my results. Two nails broke before I even got home. He filed my nails down soo thin that they still hurt. He did not clean the cuticle or clean the nails under the nails. Nails with acrylic are not supposed to bend. Just broke another nail today. This is only two days after paying $60. Three broken nails in two days. Never again.

I went to get my nails done with my friend and they wouldnt give us full acrylics because ' it would look bad ' my friend picked her color and wanted the whole nail painted and they said no it would look bad and so they basically just gave us colored french tips. I got pink ones and the bottoms are turning yellow and I dont know why. I do not recomend going here at all. I want a refund.

They are all great. Very good customer service. Good quality.

this place is SO BAD. my nails look awful. they way shorter than what i wanted, they are uneven and just so ugly. they aren’t even the shape i WANTED. i literally cannot stand the way they look. i am never ever going there again. 10/10 DO NOT RECOMMEND.

I do not recommend this place. The guy (who is the owners son) cut down into the sides of my big toe as opposed to straight across like every other place I have been. I even mentioned to him that I am prone to ingrown toe nails when they are not cut or filed straight across. He also ripped some of the skin down into the sides making it painful afterwards. It felt very rough. The owner painted my nails well. No part of this experience was luxurious, relaxing, or peaceful by any means. Music was too loud, too.

Am amazing pedicure every time. Never disappoints!

The owners' son was very rude to the 4 of us who had an appointment scheduled for 15 minutes after they open. We decided to leave because he was pushy and weren't about to spend the time there and pay for a full manicure just for a bad experience/attitude from him. Many other places you can take your business!

Such a good place I got my eyebrows waxed and a pedicure and nails and they look so good the staff are so kind and such good people definitely coming back!