Beautiful Nails

+1 203-380-0785

2420 Main St #8, Stratford, CT 06615 United States of America

Open Today: -

Quick Facts About Beautiful Nails

Based on the comments provided, we can identify several strengths and weaknesses of Beautiful Nails place.

Strengths:

1. Unique and creative nail designs: One customer mentions their love for different and dope designs, specifically highlighting the marble design they received at Beautiful Nails. This indicates that the salon offers unique and creative options for customers who want something different.

2. Efficient service: Another customer states that they were pleased with the quick service and being able to get in and out of the salon easily. This suggests that Beautiful Nails prioritizes efficiency and values the time of their customers.

3. Long-term customer loyalty: One comment mentions going to Beautiful Nails for over 20 years and feeling like family. This indicates that the salon has built strong relationships with its customers, fostering loyalty and trust.

4. Quality of work: A customer mentions that the quality of work at Beautiful Nails is the best in Connecticut. This suggests that the salon maintains high standards when it comes to the services they provide, ensuring customer satisfaction.

5. Clean and COVID-safe environment: One customer specifically mentions that Beautiful Nails is clean and COVID-safe. This reassures potential customers that the salon takes health and safety measures seriously.

Weaknesses:

1. Racist behavior: One customer alleges that Beautiful Nails exhibited racist behavior towards them and their friends, specifically mentioning that the staff started talking in Chinese and claimed that they only do appointments. This accusation indicates a concerning issue with customer service and discrimination, which could negatively impact the reputation and customer base of the salon.

2. Lack of availability for walk-ins: One customer mentions that Beautiful Nails prefers appointments, and when they arrived without one, they were unable to receive service due to the shop being allegedly busy, despite there only being three customers present. This suggests that the salon may not be accommodating to walk-in clients or have enough staff to handle the demand.

Overall, Beautiful Nails has several strengths, including unique and creative designs, efficient service, long-term customer loyalty, high-quality work, and a clean and COVID-safe environment. However, it also faces a significant weakness in the form of a customer complaint alleging racism and potential issues with accommodating walk-in clients. Addressing these weaknesses and enforcing fair and equal treatment for all customers would be crucial for the success and reputation of Beautiful Nails.

Best TL Reviews

Ok so I got a refill & gel color. I LOVE DIFFERENT THINGS so when I saw this marble I had to have it and the way she did it was dope and different and I really like it... this is my 2nd time going here and I am pleased! The ladys are nice here, they do get you in and out! ????????????

This place is very racist I just came here with my girlsfriends as soon as we walked in they started talking Chinese then one lady ask us what we were there for and we said we wanted to do our nails and feet theu automatically said they only do appointments only because they were busy when it was only 3 customers in the shop. I will write a letter to the governor complaining about this business

I have been going to Beautiful nails for over 20 years I absolutely love it . The girls make me feel like family . The quality of work is the best in CT hands down ????????

Went here for the first time today. I did not have an appointment and got right in. My nail tech took her time and paid attention to detail. My nails look great! I think I have found my new nail place!

P.S. - I will make an appointment next time. I got there right as they opened but they filled up quickly!

They are wonderful! Husband wife pedicures was a great experience. Clean and covid safe ????

I went there once and now I can't stop going! Highley recommend

I love them there… they’re like family to me… will never go anywhere else

Annie T did a great job on my nails.