Beauty Masters

+1 854-999-1593

3421 Rivers Ave #101, North Charleston, SC 29405 United States of America

Open Today: -

Quick Facts About Beauty Masters

Strengths:

1. Knowledgeable and helpful staff: Several comments highlight the staff's knowledge and helpfulness, indicating that they are able to provide assistance and guidance to customers.

2. Wide variety of products: The store carries a diverse range of products including hair, beauty supplies, wigs, clothing, and household decor. This wide selection makes it a convenient one-stop shop for customers with different needs.

3. Good customer service: Multiple comments mention the store's good customer service, indicating that customers feel valued and well-treated during their shopping experience.

4. Competitive pricing: Some customers appreciate the store's pricing, stating that they offer affordable rates compared to other similar stores in the area. This suggests that the store provides value for money to its customers.

5. Positive online reputation: The presence of positive comments and recommendations on the internet is a strength as it indicates that the business has a positive reputation among its customers. This can attract new customers and build trust.

Weaknesses:

1. Inconsistent management: One comment mentions that the owner's son had a negative impact on the store's reputation. This suggests that there may have been inconsistencies in management or employee behavior, which could result in the loss of customer loyalty and trust.

2. Payment and accusation issues: One negative comment mentions not being paid the right amount for hours worked and getting accused of stealing. These issues indicate potential problems with the store's internal processes and employee treatment, which can harm the store's reputation and employee morale.

3. Inadequate discounts: One comment mentions that the store does not offer real discounts and charges more than the cost of products. This suggests that the store's pricing strategy may not be transparent or competitive, which can deter price-conscious customers and lead to negative perceptions of the business.

4. Limited stock availability: One comment mentions that the store was out of stock for the customer's preferred products. This indicates that the store may not have a consistent supply chain or may not effectively manage inventory, potentially resulting in customer dissatisfaction and lost sales.

5. Lack of specific product availability: While some customers appreciate the wide variety of products available, one comment mentions that the store did not have the specific products the customer was looking for. This suggests that the store may not always have the latest or desired products in stock, potentially leading to missed sales opportunities and customer disappointment.

In conclusion, Beauty Masters Place has strengths such as knowledgeable staff, a wide variety of products, good customer service, competitive pricing, and positive online reputation. However, it has weaknesses including inconsistent management, payment and accusation issues, inadequate discounts, limited stock availability, and a potential lack of specific product availability. These strengths and weaknesses should be taken into consideration when evaluating the overall performance and potential improvements for the store.

Best TL Reviews

I'm actually pleased to see the owner is back.His son was ruining his reputation rude to customers and never appeared decent always stood to me like he was stealing from his own father store crooked kid.

ALL I HAVE TO SAY IS THIS PLACE IS AMAZING AND THEY HAVE GREAT CUSTOMER SERVICE 10/10 RECOMMENDED. SEE THATS WHAT THEY WANT YOU TO SAY THIS PLACE IS HORRIBLE I WORKED HERE BEFORE AND DIDNT GET PAYED THE RIGHT AMOUNT FOR THE HOURS I WORKED AND I GOT ACCUSED OF STEALING MULTIPLE TIMES AND I JUST DONT RECOMMEND GOING THERE… NOT EVEN REAL DISCOUNTS THEY CHARGE WAY MORE THAN THE PRODUCTS COAST SO YEA I WOULD RECOMMEND YOU GUYS GO SOMEWHERE ELSE.

Rekina has excellent customer service. Thank you so for your services. Your salon is ADORABLE ???????? KEEP UP THE GREAT WORK!! I will be back to get these brows done.????????

The only hair store i deal with period. I trust the product quality and pricing, compared to my experience with other area hair stores. Staff is knowledgeable and helpful. My hair and my daughter's hair health is important to me. This is my one stop shop. They even have the latest and most popular product lines whenever I need them. I love the clothing options as well. I needed an outfit for a last minute party and I found the cutest lace romper, shoes, and accessories. I didn't need to go anywhere else. Best deals in town

I've always loved the products that they sell and for the price that they sell it for but today they didn't have my products they got new stuff

Good customers service, quality hair and they sell nice clothing at an affordable rate

Great customer service and great prices! Will come back.

Very surprising how much product they carry! Definitely a one stop shop for all your needs, carrying a wide variety of hair, beauty supplies, wigs, clothing and household decor!