Beauty Nails????

+1 770-760-7255

1815 Parker Rd SE H110, Conyers, GA 30094 United States of America

Open Today: -

Quick Facts About Beauty Nails????

Strengths:

1. Accommodating for individuals with limited mobility: The salon is praised for being accommodating and making customers with limited mobility feel comfortable. This shows that they have a strong focus on customer service and ensuring that all customers feel welcome.

2. Long-time customers: The salon has several customers who have been going there for years, which indicates that they have built a loyal customer base. This suggests that they consistently provide good service and quality nail treatments to keep customers coming back.

3. Hygiene standards: A customer commends the salon for excellent hygiene, which is an important aspect of a nail salon. Clean and sanitary practices are essential to prevent infections and ensure the safety of customers.

4. Skillful technicians: Many customers mention that they are pleased with the skill set of the technicians at Beauty Nails. This indicates that the staff has the expertise and talent to provide professional nail services.

5. Relaxing atmosphere: Customers appreciate the comfortable and relaxing environment at Beauty Nails. The mention of massage chairs and jetted pedicure bowls suggests that the salon creates a soothing ambiance for customers to enjoy during their treatments.

Weaknesses:

1. Lack of knowledge and expertise: One customer mentions that they had a negative experience with a technician who seemed uninformed about nail treatments. This suggests that there may be a lack of training or knowledge among some staff members, which can result in subpar services.

2. Inconsistent customer service: The comments mention mixed experiences with the salon's customer service. While some customers praise the friendly and efficient service, others mention moody and unfriendly interactions. This inconsistency in customer service may result in a lack of satisfaction among certain customers.

3. Owner's unwillingness to issue a refund: A customer expresses dissatisfaction with the owner's refusal to issue a refund for subpar nail services. This indicates that the salon may lack a proper refund or compensation policy, leading to customer dissatisfaction and potential loss of business.

4. Rushed service: One customer mentions that a specific technician rushed through the service, resulting in an unsatisfactory experience. This suggests that there may be inconsistency in the quality of services provided by different technicians, which can lead to customer dissatisfaction.

5. Unprofessional owner: One customer mentions that they had an unprofessional encounter with the owner, who did not provide a refund and only offered to repolish the nails. This shows a lack of professionalism and customer-focused approach, which can negatively impact the salon's reputation.

In conclusion, Beauty Nails has several strengths including accommodating customers with limited mobility, loyal long-time customers, good hygiene standards, skillful technicians, and a relaxing atmosphere. However, there are weaknesses such as a lack of knowledge and inconsistent customer service, the owner's refusal to issue a refund, rushed service, and unprofessional behavior exhibited by the owner. These weaknesses may impact customer satisfaction and the salon's overall reputation.

Best TL Reviews

My usual salon was closed and I decided to try them out. Its my birthday so I really wanted fresh nails on my day. But the lady who done my nails I felt was not knowledgeable about nails. I told her I had sns on my nails but she insisted it was acrylic and polished over it instead of taking it off. She even wanted to do a fill in with a different color. I just told her to put black over it bc I was annoyed. I did pay her for her time but I'm not pleased at all. They look absolutely terrible. I will never be back or recommend anyone here. I took the pictures right outside of the salon.

This salon always does a great job with any service I receive. As I am a large individual with limited mobility, they are always very accommodating and make me feel very comfortable. I try to request Nancy for my technician because she is awesome. Highly recommend this salon.

Wonderful nail salon! Have used them several years now. My husband has used them for two years now also. We are exceptionally pleased! Highly recommend.

Le is the best one there she is the only one that takes her time when doing your pedicure. Even tho she cut me on my brows and didn’t tell me. Her husband isn’t very welcoming he doesn’t acknowledge the people that are in there to give his place business and tbh that isn’t good at all. Nancy be rushing when she does your nails and feet and that is why I stopped going to her if I’m paying you do the job right she doesn’t massage your feet again she rushes and I don’t like it. I only stick with Le for toes again SHE IS THE BEST ONE THERE!

I like the skill set and the customer service of the women in the shop, but the man who's there seems moody, unfriendly, and doesn't have good customer service. I've even seen him interact differently, as in not as friendly or nice to women of color vs non women of color. His attitude and interactions are the reason for not giving a 5. At the same time, I'm tired of running all over town trying to find a well balanced shop.

Love my nails and my tech Nancy!!! She is fast and efficient.

I’ve been going to Beauty Nails for years. They have excellent hygiene, very comfy jetted pedicure bowls at the massage chairs and I always feel relaxed afterwards. I typically get pedicures only and do my own manicures but when I have had one here, they are great. All of the technicians have always done a super job. I’m grateful to my local favorite, Beauty Nails.

If I could leave this place 0 stars I would. Very unprofessional. I went back for a refund after my nails were done and the owner would not issue it. She said she could only repolish them for me. These are my nails the morning after coming here.