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Black Butterflies

+1 757-638-2999
3356 Western Branch Blvd, Chesapeake, VA 23321 United States of America
Open Today: 08:00 AM - 05:00 PM

Quick Facts About Black Butterflies

Black Butterflies is a salon that specializes in locs and braids, and according to the comments provided, there are several strengths and weaknesses that can be identified.
Starting with the strengths, the salon receives praise for its knowledgeable and caring staff. Both Faith and Tiffany are mentioned as being knowledgeable about different hair textures and styles. Faith is described as a sweetheart who takes the time to examine and explain hair textures to clients. Tiffany, on the other hand, is commended for her ability to keep clients looking neat and fresh.
Another strength mentioned is the professionalism and skill of the stylists. Many clients appreciate the fact that the stylists at Black Butterflies take pride in their work and have beautiful hair themselves. This can be seen as a sign of expertise and trustworthiness in the salon.
The salon also receives positive feedback for its friendly and welcoming atmosphere. Clients mention that all the ladies who work at Black Butterflies are super friendly and knowledgeable about hair. This creates a pleasant experience for clients and makes them feel comfortable and well taken care of.
On the other hand, there are some weaknesses mentioned by certain individuals. One client expresses disappointment after calling for services and being told that Black Butterflies only specializes in locs and braids. This indicates a lack of clarity or communication on the salon's website, as the client expected other services to be available. This can be seen as a weakness in terms of meeting client expectations and potentially losing out on potential customers who are looking for different services.
Furthermore, there is a negative comment about unprofessionalism and unreliability. The client states that the salon starts something but cannot finish, which reflects poorly on the overall business practices of Black Butterflies. This comment suggests that there may be some issues with completing tasks and following through on commitments with clients.
In conclusion, Black Butterflies has several strengths including knowledgeable and caring staff, professionalism, and a friendly atmosphere. However, there are also weaknesses such as a potential lack of clarity on the services offered and negative comments regarding unprofessionalism and unreliability. Improving these areas could further enhance the reputation and success of the salon.


Best TL Reviews

I'm elated for following through on the recommendations and connecting with Black Butterflies to start my loc journey. Faith is a sweetheart, she examined and explained the texture of my hair and what I need to do until I return. Very happy! Thank you!
Faith was prompt and very knowledgeable on style, and caring for my daughter's hair. She was very pleasant to talk with and will definitely need back.
Tiffany has been my loc styles for three years now. She always have me neat and looking new. She's the best I had in ten years♥️
I started my locking journey with Faith. She took the time to adjust her schedule to make sure to accommodate me during her busy day. She was gentle with my head and full of laughs. The other stylists (Tip, Michelle, and LaToya) all show off their beautiful hair and work on their clients with pride.
Very nice beauticians and they are very good at doing hair.
Very Unprofessional! Not reliable! Start something but can’t finish not good business period!
I called for services but was told they only do locs and braids although the site mentioned other services I need. The young lady was nice about it but I was disappointed. I want a good natural hair stylist, so the search continues.
All the ladies that work here are super friendly and knowledgeable about hair. Michelle started and maintains my locs and she is awesome! I love my hair! Chosing to come here was one of the best decisions I've ever made!

Place Pictures

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Black Butterflies Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 08:00 AM - 05:00 PM
Tuesday 08:00 AM - 05:00 PM
Wednesday 08:00 AM - 05:00 PM
Thursday 08:00 AM - 05:00 PM
Friday 08:00 AM - 05:00 PM
Saturday 07:00 AM - 05:00 PM
Sunday Closed

How to go there

Location