Quick Facts About Carmen Trenza Unisex Hair Salon
Carmen Trenza Unisex Hair Salon is a popular salon known for its exceptional braiding services. Based on the comments provided, there are several strengths and weaknesses that can be highlighted.
Strengths:
1. Skill and expertise: Many customers praise Carmen for her skill and expertise in braiding hair. She is capable of handling various types of braids, from French braids to more complex box braids. Customers appreciate her ability to make them look beautiful and flawless.
2. Attention to detail: Carmen is described as taking her time and paying attention to detail. This is particularly important for customers who have difficulty growing their hair or have specific requirements. Carmen's dedication to making her clients look their best is highly appreciated.
3. Best in the area: According to some comments, Carmen Trenza Unisex Hair Salon is considered the best braid salon in Freeport. This suggests that the salon has built a strong reputation in the local community and has earned the trust and loyalty of its customers.
4. Professionalism: Carmen is praised for her professionalism and dedication to her craft. She values her customers' time and ensures that appointments start promptly. Additionally, customers appreciate the reasonable pricing for the services provided.
Weaknesses:
1. Inconsistency with appointment times: One customer had a negative experience due to Carmen's inconsistency with appointment times. The customer wasn't able to get their hair braided on two separate occasions because their appointment was not honored. This suggests a lack of organization and respect for customers' time.
2. Unprofessional behavior: The same customer also mentioned Carmen's rude response when they expressed their dissatisfaction with the extended wait time. This unprofessional behavior can negatively impact the overall customer experience and may deter potential customers from visiting the salon.
3. Lack of urgency: The customer complained that Carmen did not have a sense of urgency when it came to serving customers. This can be frustrating for clients who expect prompt and efficient service.
In summary, Carmen Trenza Unisex Hair Salon is highly regarded for its exceptional braiding skills, attention to detail, and professionalism. However, the salon has room for improvement in terms of honoring appointment times, displaying a sense of urgency, and ensuring consistent customer satisfaction. By addressing these weaknesses, Carmen Trenza Unisex Hair Salon can further enhance its reputation and attract more customers.
Best TL Reviews
Sent my wife here to do hair and make up and came out fantastic. My wife has difficulty growing her hair and Carmen took her time making her look beautiful on her birthday. Carmen can handle all types of braids from French braids to more difficult box braids. Best braid salon in Freeport! Saludos
THE BEST BRAIDS IN THE WORLD! I never go anywhere else. If I go on vacation I fly out carmen to do my braids because no one can do them better.
Excelente servicio una amabilidad increible y su trabajo profesional les recomiendo llamar y hacer una cita ella les ara un espcacio y les atendera carmen trenza es la mejor opcion
???????????????????????????????????????????????????????????????? Carmen y su equipo de trabajo tienen lo reales código la mejor haciendo trenza, recomendable llégale
Carmen is the best at her craft. She booked me for an appointment and when I walked into the door she sat me down immediately and started working. I was out of the chair in 20 min looking flawless (2 single braids) the price is more than reasonable too. My experience with Carmen has been the best braiding experience ever. Thank you Carmen!!!!
Hands down the BEST hair stylist EVER! If you get your hair braided and it’s not by Carmen, you don’t know what braids are. My son has been getting his hair braided since he was 3 years old. She is the BEST OF THE BEST!!! I recommend her 100%
She does amazing work!
Tbh, I’ve heard a lot of good things about this lady, from plenty of people, but my experience was horrible, both times I went there. I couldn’t get my hair braided both times on two separate occasions because she doesn’t stick to her appointment times you schedule with her. She’s highly unprofessional and does not have a sense of urgency for her customers. What’s the point of scheduling a 2PM appointment if you’re going to start the customers hair at 3:30PM? That’s absurd. Then, when trying to explain to her, that it was taking entirely to long, after I waited patiently for her, for about 20 mins, she was very rude about it. Wont be coming back here ????????
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Carmen Trenza Unisex Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | Closed |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | Closed |
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Location
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