Cicero Nails & Spa

+1 315-699-6760

5962 NY-31 #14, Cicero, NY 13039 United States of America

Open Today: -

Quick Facts About Cicero Nails & Spa

Cicero Nails & Spa, based on the comments provided, has a mix of strengths and weaknesses. In order to provide a comprehensive analysis, both positive and negative aspects will be discussed.

One of the strengths highlighted in the comments is the back and neck massage provided during the service. This indicates that the salon offers additional services that enhance the overall customer experience. The comment also mentions that the prices are reasonable, which is an advantage for budget-conscious individuals. Additionally, the salon is described as clean, efficient, and welcoming, which contributes to a positive environment for customers.

The positive comments also emphasize the expertise and skill of specific nail technicians. These technicians are mentioned by name and praised for their professional and thorough work. This demonstrates that the salon has competent and talented staff members who are capable of providing high-quality services. The fact that customers have been going to this salon for several years further strengthens the reputation of the establishment.

However, there are several weaknesses mentioned in the comments as well. One customer had a negative experience where their nails were not cut down as requested and several of their nails broke within a short amount of time. This indicates a lack of attention to detail and quality control. Another customer complained about the removal of old color before applying a new one, resulting in a noticeable blue outline around the new color. This suggests that the nail technicians may not always take the necessary steps to ensure proper preparation and application of products.

In addition, there are complaints about rough handling during the service, leading to cuts and raw skin. This raises concerns about the level of care and gentleness provided by the technicians. It is important for a nail salon to prioritize customer comfort and safety, which may have been lacking in these instances.

It is worth noting that some positive comments mention that the salon is under new management. This suggests that there may have been changes made to address previous weaknesses in the salon's operations. The new management is described as fantastic, and customers specifically mention how they were greeted at the door and helped in choosing colors. This indicates an improved level of customer service and attentiveness.

In conclusion, while Cicero Nails & Spa has some strengths, such as additional services, reasonable prices, and skilled technicians, there are also weaknesses related to attention to detail, product application, and customer comfort. However, the mention of new management suggests that efforts have been made to address these weaknesses and provide a better overall experience for customers. Regular monitoring and improvement in areas of weakness can help the salon maintain and improve its reputation.

Best TL Reviews

This place was horrible. I had to go there and make a appointment because the other place, I go to was booked. I thought with the 4.4 rating of this place I would have perfect nails. I went and got my nails done on the 23rd which was my birthday. They didn’t cut my nails down, charged for length and everything i wanted, he didn’t really listen. When I told him some nails were cracked, he was like no no, now have 3 tips broken off in only 7 days and they should normally last 2 weeks. I got my eyebrows done too and they were messed up. The only part that was good about it was the back and neck massage but I will never be going there again.

I am not from the area but, my daughter wanted a special day and came here thinking it would be just average but it was was above average. Best experience. And didn't break the bank. If we are in this area again will definitely be back.

This was my favorite nail salon, I had been going to them for about two years without issue. My last experience was so horrible I won’t be back. I got a powder dip and the nail tech didn’t bother removing all of my old (navy blue) coloring before applying the new color which is a very light nude. Not only can you see a super noticeable blue outline around the new color on most of my nails, she was so rough with my hands trying to sand off her mistakes (easily could have been removed by taking two extra seconds with the acetone). My fingers are now raw and red with cuts all over. I can’t even go get my nails fixed because I have to wait for them to heal first, they sting so badly!

The salon is under new management now,every thing is super nice and clean.

I will always go to get my nails done here! It is such a lovely little salon, definitely the best experience I've ever had getting my nails done. Cici is so sweet and do SUCH a great job getting my nails done exactly how I want. The nail art designs are so adorable and come out perfectly every time! If you're looking for a place to go, look no further - this is the place for you. I am always made to feel so comfortable and taken care of. If I could give more than 5 stars, I would.

This place is amazing. I’ve been going for years and I’ve never been let down. Emily did my pedicure and gel manicure and they look incredible. She so so sweet and personable and I just had a great time. I leave with the biggest smile on my face every time I go. Prices are great even for a college student lmao. Definitely give this place a shot if you’re looking for a place to get your nails done!

The new management here is fantastic! I was warmly greeted at the door and she even helped me choose a color. I had the best pedicure and regular manicure I’ve had in years by Leo! And I have been coming here for 5 years. Leo showed me which special was the Best Buy for what I needed. Leo was professional yet friendly and very thorough in his job. I will definitely go back!

I love it here! So clean, efficient, and prices are great! Victor is my favorite. Been to plenty of nail salons across the country and he is by far my favorite nail technician. Other staff members are so kind and welcoming. Cant wait to come back!

I have been coming to this salon for 6 years and they do such an amazing job! It’s currently under new management and it’s like they never skipped a beat. I refuse to go to any other salon. They salon itself is clean, calming, and welcoming. The staff are so kind and professional. If you want to be extremely satisfied with your nails this is the only place you should go! Check them out!!