Quick Facts About Divine Nails
Divine Nails has several strengths and weaknesses based on the comments provided.
Starting with the strengths, one recurring theme in the comments is the quality of service provided by the nail technicians. Hanna, Crystal, and Chinny are specifically mentioned as providing excellent service and doing a wonderful job on customers' nails. Hanna, for example, not only replicated a design from a picture but also added extra details to enhance it, showing attention to detail and creativity. Customers appreciate the level of care and expertise shown by the staff, which is a definite strength for Divine Nails.
Another strength mentioned is the relaxing and clean atmosphere of the salon. Customers enjoy the pampering and attention received during their appointments, highlighting the fact that the staff does not skimp on the indulgent experience. The salon is described as smelling wonderful, adding to the overall pleasant ambiance. A clean and luxurious environment is essential to creating a positive customer experience, and Divine Nails seems to achieve this.
Additionally, the comment about Divine Nails being busy but still providing excellent care shows their ability to handle a high volume of clients without compromising on service quality. The fact that they were able to accommodate both a manicure and pedicure for a customer and provide a relaxing experience speaks to the efficiency and professionalism of the staff.
Moving on to the weaknesses, one major issue identified in the comments is the long wait time or the amount of time it takes for the nail technicians to finish a service. One customer mentions that it took up to 45 minutes to be seated, which can be frustrating for clients who have busy schedules. Another comment suggests that some customers might have to stand around and wait without being acknowledged or attended to, which can lead to a negative experience. Long wait times and slow service can be a deterrent for potential customers and may result in them seeking services elsewhere.
In terms of quality, there are a few negative experiences expressed by customers. One individual mentions that despite paying for an upgraded pedicure, there was still dead skin and poorly cut cuticles. Another customer's daughter had polish on her arm and foot after a manicure. These flaws in the service represent a weakness in terms of attention to detail and quality control. Customers paying a premium for upgraded services should receive the promised results, and any mistakes or oversights reflect poorly on the salon's professionalism.
While the individual comment may not give a comprehensive view of the salon's strengths and weaknesses, these various comments provide an insight into some recurring themes. The strengths of Divine Nails include excellent service, talented and dedicated technicians, a relaxing and clean environment, and the ability to handle busy periods without compromising on quality. However, weaknesses include long wait times, potential lack of attention to individual customers, and occasional lapses in service quality. Identifying and addressing these weaknesses can help Divine Nails improve its overall customer satisfaction and reputation.
Best TL Reviews
Hanna took care of my manicure, and she did such a wonderful job! I showed her a picture for reference and she took that design and added a little extra detail to make it even better! I am ALWAYS pleased with the level of service I receive at Divine Nails in Moore.
Sorry about the bad photo… I have never been good at taking photos. Divine nails are pretty good, however, it is either a long wait or the nail tech takes a long time. I have been here on several occasions and I enjoy them, but it occasionally takes up to 45 minutes to get me in. Although, when they get me in they do a wonderful job. Crystal is my favorite nail tech! Thank you to all the staff at Divine!
Another absolutely stunning set by chinny. I truly believe she does your nails with the same OCD she would have if they were her own nails. And she’s such a fun person to basically hang out with for a few hours !
The remodel is nice but their services suck!! I paid for the upgraded pedicure and there was still dead skin and my cuticles weren't cut well. My daughter's toe nails and manicure wasn't painted well. She had polish on her arm and foot. Total waste if $110. Keep your money and go somewhere else.
They were very busy today but still took amazing care of us. I had a mani and pedi and Pops had a pedi. They didn't skimp on any of the pampering and my nails look great! It was so relaxing, clean as always and smelled wonderful! Thank you Divine Nails staff - you rock!
They did an excellent job on the girls nails
I have never went to a nail salon and not have someone approach me or ask me what I wanted done. They just let me stand there and looked at me and kept working. You don't see me, then I can take my business elsewhere
Great staff. Becky is my go to nail tech. It's been a great 5 years. You will be truly missed! Hate to leave you but I have a new chapter to explore.
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Divine Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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