Quick Facts About Dixon Nails
Dixon Nails has several strengths that customers have highlighted in their comments. Firstly, the cleanliness of the salon is highly praised. This is an important aspect of any nail salon as customers want to feel comfortable and safe during their visit. A clean environment also reflects professionalism and attention to detail, which are key qualities in a nail salon.
Secondly, the staff at Dixon Nails are described as kind and playful, creating a welcoming atmosphere for customers. It is noted that they took the time to interact with a customer's baby, showing a caring and considerate attitude towards customers and their families. This personal touch can greatly enhance the overall customer experience and contribute to customer loyalty.
The thoroughness of the services provided by Dixon Nails is also mentioned as a strength. Customers appreciate the attention to detail, particularly when it comes to addressing any foot issues. This indicates that the staff are knowledgeable and skilled in their techniques, providing a high level of service.
The quality of the services is consistently praised in the comments. Customers mention the great color options, the excellence of the manicures and pedicures, and the overall satisfaction with the end results. This demonstrates that Dixon Nails is able to meet customer expectations in terms of achieving desirable nail designs and ensuring the longevity of the treatments.
Additionally, the deluxe pedicure is highlighted as a positive experience. Customers appreciate the warm and caring atmosphere during this service, as well as the high-quality leg/foot massage. This extra attention to detail helps to differentiate Dixon Nails from competitors and adds value to the customer experience.
Now, let's address the weaknesses that have been mentioned in the comments. One customer mentioned that despite making an appointment two weeks in advance, Dixon Nails did not have it written down. This shows a lack of organization and attention to detail, which can be frustrating for customers who have made an effort to schedule their appointments in advance. This issue should be addressed to ensure a smoother booking process and avoid customer dissatisfaction.
Another customer experienced a delay in being seated for their scheduled appointment. They were told to come back in thirty minutes as the chairs were occupied. This lack of preparation and planning can be seen as unprofessional and disrespectful towards loyal customers. Reserving spaces for scheduled customers is an important aspect of running a nail salon, as it demonstrates respect for customers' time and commitment to honoring appointments.
One customer received a different service than what they had asked for. While they acknowledged the great quality of the nails, it is still important for nail salons to pay attention to customers' specific requests. Communication and understanding the customer's desired outcome is crucial in ensuring customer satisfaction. Mistakes like these should be minimized to maintain a high standard of service.
In summary, Dixon Nails has several strengths that contribute to its positive reputation, including a clean environment, kind and playful staff, thorough services, and high-quality results. However, there are also weaknesses that should be addressed, such as scheduling issues, delays in seating for appointments, and not fully meeting customers' specific requests. By addressing these weaknesses, Dixon Nails can further improve the overall customer experience and maintain their status as the best nail salon in Dixon.
Best TL Reviews
First, I'll say out of the places in Dixon, this is the best. It is clean. They are very kind, I brought my baby in and they were playful with her, but they were very thorough with mine and my moms mani/pedis and didn't rush us out because customers were constantly coming in or I had a baby. I have minor foot issues (in grown toenails) and the lady was VERY thorough in caring for them. They took their time! Which isn't a bad thing. I'd rather feel taken care of than rushed out. We did the deluxe pedicure and it entailed the best leg/foot massage I've ever had at a place. It was very warm, welcoming, and caring. 100% would recommend.
Wonderful, Happy and great quality service. I Would be a returning customer, after a long morning of corn ???? maze walking. Great color and massage. Much needed!
We made an appointment 2 weeks beforehand for pedicures, but when we arrived, they didn't have it written down. They ended up taking us, but it was definitely frustrating.
Added their own top and didn't do what I asked for. However great quality nails
Every were I go doesn’t compare to how wonderful these beautiful ladies are and there experience doing pedicure and manicure seriously don’t go anywhere but here I love them
My husband and I have been going to the Dixon nails for five or six year. Today, Thursday , we had 9AM appointments for pedicures and a manicure. Our appointments were scheduled on Monday in advance to assure a time and space. When we arrived the chairs were taken and we were told to come back in a thirty minutes. We found this to be extremely unprofessional, especially after being loyal customers. If an appointment is made it should have been honored. Spaces should have been reserved as we have seen in the past for scheduled customers.
My first visit was for a fill, I walked in without an appointment and they were pretty busy. I had to wait about 35 minutes but it was worth the wait. They did an excellent job, the manicurist were all very nice and accommodating. My nails look great and I went home happy. I will definitely be back.
Went in for full set of Acrylic. I wanted a special design and the younger guy ( i dont know his name) and the girl that was working on my nails spent some time trying to make it perfect. I love the end results and am exited with my new set.
Dixon Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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