Quick Facts About Rose Nails
Strengths:
1. Polite staff: Many customers commented on the politeness of the staff at Rose Nails. This creates a positive and welcoming atmosphere for customers.
2. Clean environment: Numerous customers mentioned that the salon was clean. This is important as cleanliness is a key factor in a nail salon experience and can contribute to customer satisfaction.
3. Talent and friendliness: According to one customer, the staff at Rose Nails were talented and friendly. This is an important factor in creating a positive customer experience.
4. Deluxe pedicure: One customer mentioned that they had a great experience with the deluxe pedicure and regarded it as the best they had ever received. This indicates that Rose Nails offers high-quality services in this area.
5. Reasonable prices: A customer mentioned that the prices at Rose Nails were very reasonable. This is a significant strength as competitive pricing can attract more customers and contribute to customer loyalty.
Weaknesses:
1. Inconsistency in service: One customer mentioned that they were initially told that their nails could be done, but later informed that they couldn't. This inconsistency in service can lead to customer dissatisfaction and may result in the loss of potential customers.
2. Poor response to customer complaints: Another customer mentioned that when they questioned the quality of their gel shellac, the staff member dismissed them and told them to have a nice day. This demonstrates a lack of customer service and a failure to address customer concerns.
3. Lack of attention to detail: Some customers observed that there were issues with the quality of the nail services they received. This included nails not being painted close to the cuticles, air bubbles in the polish, and rough treatment during the service. These shortcomings indicate a lack of attention to detail and may result in customer dissatisfaction.
4. Inadequate hygiene practices: One customer mentioned that they were not provided with disposable sandals and were asked to walk barefoot on a dirty carpet. Additionally, the towels provided for drying hands were not clean and left lint on their hands. These hygiene concerns reflect poorly on the salon and can negatively impact the overall customer experience.
In conclusion, Rose Nails has several strengths such as polite staff, cleanliness, talent and friendliness, a great deluxe pedicure, and reasonable prices. However, the salon has weaknesses in terms of inconsistency in service, poor response to customer complaints, lack of attention to detail, and inadequate hygiene practices. To improve customer satisfaction and loyalty, Rose Nails should address these weaknesses by ensuring consistent service, addressing customer complaints in a professional manner, improving attention to detail during services, and maintaining strict hygiene practices.
Best TL Reviews
She was very polite and the place was clean. However, when I questioned why my gel shellac was so bumpy and if it was possibly old top coat she told me to have a nice day. Paid and left. Not worth the money.
Came in to get nails done. At first they said they could and then said no. They had 40 minutes before they closed. 2 customers and 3 workers. Then a customer walked in after I left and they did her service. Very very disappointing!!!! I will NOT go back!
Terrible my daughter got a full set done at this salon on Thursday by Friday the white French tip was BROWN and had air bubbles all in it. We payed $32
I just went to get a mani and pedi, she did a fair job with the pedi, but was very rough with the clippers and a poor job with the mani, I regret not wearing my sandals thinking they would supply the disposable kind other salons give, HUGE MISTAKE!!! She had me walk barefoot across the dirty, stained carpet to the desk and then to wash my hands! I was so disappointed and in disbelief that they didn’t give me a pair since they overcharge us to begin with. My other complaint is at the sink they have a small drawer with “SUPPOSEDLY” clean towels to dry your hands, well that wasn’t the case, it left my hands full of lint and she proceeded to polish my nails that way!!! I have lint ridges under my polish!! What a waste of money!!! I will NEVER return!!
Great place! Not always the fastest, but definitely the cleanest which is more important! They're talented and friendly and good with my kids.
I got the deluxe pedicure!!!! Was the BEST EVER pedicure I have gotten!!!! I was able to get right in and get my pedicure!!!!! I will for sure be going back and will NEVER go anywhere else ever again!!!?
Ladies were nice...they did mostly quality work! But when I got home and started looking at my nails, I could see where she didn't paint all the way down close to the cuticles on a few of the nails...which doesn't look good to me!!! The nail salon is 45 minutes away so its not like I can just go back tomorrow and get it fixed!!! Other than that it was a great place!!
Did a walk in with my 90 year old mother. She had a manicure, and they got her right in. The place was clean and busy. Very reasonable prices.
Place Pictures
Rose Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
Places