Quick Facts About Elegant Salon
Elegant Salon has a number of strengths and weaknesses, as discussed in the comments provided. Overall, the salon receives positive feedback for its friendly staff and convenient walk-in service. However, there are also several areas of improvement mentioned, such as the quality of work, pricing, and customer service.
Starting with the strengths, one commenter expresses their enjoyment of the staff at Elegant Salon. This suggests that the employees are personable and create a welcoming environment for customers. Additionally, another customer appreciates the salon's availability for walk-ins, which can be convenient for those with busy schedules or last-minute appointments.
Furthermore, the salon receives positive feedback for its ability to provide enjoyable experiences for couples, specifically during "date mornings." This indicates that Elegant Salon offers a comfortable and relaxing atmosphere for customers. One commenter even mentions enjoying their Christmas nails, emphasizing the salon's ability to deliver festive and appealing designs.
However, there are also notable weaknesses that should be addressed. One customer mentions that their friend's nails turned out to be "chunky" and unsatisfactory. This suggests a lack of consistency in the quality of work provided by the salon. Another customer complains about feeling overcharged for their nail service, including additional fees for fixing a broken nail. This highlights a potential issue with pricing transparency and the value for money at Elegant Salon.
Moreover, there are complaints related to customer service and professionalism. One commenter recounts a negative experience with a staff member who seemed unenthusiastic about their appointment and failed to fulfill their specific requests. This demonstrates a lack of attention to detail and customer satisfaction. Additionally, another customer mentions that the salon has been overbooking themselves, resulting in rushed services and lower quality outcomes. This indicates a lack of time management and a negative impact on the overall customer experience.
Lastly, a concerning comment mentions that the salon requires customers to sign a sheet stating they cannot complain about the service outcomes. This policy raises questions about the salon's commitment to customer satisfaction and the substantial number of dissatisfied customers mentioned by the commenter.
In conclusion, Elegant Salon has strengths in terms of its friendly staff and convenient walk-in service. However, there are several areas of improvement, including the consistency and quality of work, transparency in pricing, customer service, and time management. To maintain and enhance its reputation, Elegant Salon should address these weaknesses and ensure that customers receive consistent, high-quality services.
Best TL Reviews
It’s a great local salon. I enjoy the staff there! If there was a men’s nail salon nearby I might try it out, but elegant works out well, and they do a good job! It’s a great “date morning” activity for my wife and I, when we want pedicures.
We were able to walk in and be helped. My nails turned out awesome, but my friends were kinda chunky and she wasn't happy.
The lady that did my nails charged me for so much taking about deep will last longer. The nails looked huge and didn’t even last a week. And she charged me $5 more to fix one nail that was damaged when it broke down after 3days. Wouldn’t mention that race played a part but unfortunately it did ????
Beautiful christmas nails love them so much. Thus place is amazing the people are so friendly and kind. 5 out of 5 would reccomend
Over priced and mediocre work. But was available short notice for a wedding I was attending. So thankful for that.
I came in as a work in. The lady they had help me did not seem excited that I was coming as a work in. I came in to get a fill. She did not take off all the previous nail polish. She would not make them a square shape. She told me they look better rounded, but that’s her opinion and not what I asked for. When she asked me if the length was ok, I asked for them to be a little shorter. This seemed to piss her off and then she let out an audible sigh and grabbed my hand. It’s been a week and my nails are already lifting. I will not be going back. They shouldn’t offer the walk in service if they are going to give poor service to those that do.
The staff was all super friendly, and I absolutely love my nails.
I use to love going to this place I would always leave a happy customer but lately they’ve been overbooking themselves to the point where they don’t take their time to actually make sure they’re completing their task at hand they rush to get the next person in that they don’t do such a good job to make sure the finished nails actually look good and up to par for the customer. Their also now making you sign a sheet stating you can’t complain if you don’t like the outcome of your service which is ridiculous! It only comes to show how many unhappy customers they’ve had! 3 out the 6-7 employees they have there are actually good but never available. I’m extremely upset and will not be going back here.
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Elegant Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Amenities
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Restroom
Today
Opening Hours
| Thursday | 10:00 AM - 07:00 PM |
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| Monday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
| Wednesday | 10:00 AM - 07:00 PM |
| Tuesday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
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Location
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13. DownTown