Quick Facts About Elite Barbers
Strengths:
1. Skilled barbers: The comments mention multiple barbers who are praised for their skills and the quality of their haircuts. Customers appreciate the expertise of the barbers and their ability to understand and deliver the desired style.
2. Good customer service: Many customers express satisfaction with the customer service they received at Elite Barbers place. They mention feeling welcomed, valued, and appreciated as customers. The barbers are friendly and attentive to their needs, making them want to return to the barbershop.
3. Clean and organized environment: One comment specifically mentions that the barbershop is kept clean and tidy. This attention to cleanliness creates a pleasant and professional atmosphere for both customers and barbers.
4. Convenient appointment system: Several comments mention that the barbershop offers the option to make appointments, ensuring that customers can secure a time slot that works for them. This feature allows for better time management and reduces wait times.
5. Talented barbers: The comments highlight the skill and talent of the barbers at Elite Barbers place. They are recognized for their ability to provide personalized and high-quality haircuts that meet the expectations of customers.
6. Good hairstyling recommendations: Customers comment on the barbers' ability to suggest suitable hairstyles based on individual preferences. This personalized approach contributes to customer satisfaction and enhances their overall experience.
Weaknesses:
1. Long wait times and favoritism toward appointments: One comment expresses frustration with the wait times, especially as a walk-in customer. The commenter mentions having to wait for an extended period and being told to wait even longer. Additionally, they feel that walk-in customers are not given the same priority as those with appointments. This inconsistency and lack of attention to walk-ins may negatively impact customer satisfaction.
2. Inconsistent service: Another comment highlights a negative experience where the barber did not fulfill the customer's request and provided a hairstyle they explicitly mentioned not wanting. Inconsistencies like this can lead to dissatisfaction and customer attrition.
3. Loud music: One customer voices concerns about the loudness of the music, making it difficult to hold a conversation with their barber. Although music is seen as a necessity for ambiance, it should not impede communication between the barber and the customer. Adjusting the volume to allow for conversational levels would enhance the overall experience.
4. Unprofessional behavior: A comment highlights unprofessional behavior exhibited by some barbers, including excessive talking, cutting hair at a slow pace, taking smoke breaks, and using offensive language. Such behavior creates a negative impression and can make customers feel uncomfortable or unwelcome.
5. Lack of acknowledgment: One comment mentions feeling ignored upon entering the barbershop. The customer states that they were not acknowledged or directed to sign up and had to figure things out on their own. This lack of attention can be off-putting and make a customer feel unwelcome.
In conclusion, Elite Barbers place has several strengths, such as skilled barbers, good customer service, a clean environment, a convenient appointment system, talented hairstyling recommendations, and satisfied customers. However, there are areas that need improvement, including reducing wait times, ensuring consistency in service, managing the volume of background music, addressing unprofessional behavior, and providing better acknowledgment and guidance to customers upon entry.
Best TL Reviews
Carlos the Venezuelan did a great job! I’m new in the area and I gave it a shot.. I’ll come back for sure ! Gracias carlos
Luisito (The Cuban) pela muy bien, súper buenos estilos de pelado, sabe lo que le gusta a cada cliente, si quieres un buen pelado lo recomiendo full en esta barbería ???? ke está muy buena, great music and cold a/c ????.
Waited over an hour & was told I had to wait another hour just because I was a walk in even after I called & tried to make an appointment over the phone they told me just to walk in. There were 10 barbers when I arrived. 3 barbers finished up their appointments and then said they were done for the day and left early even after asked to help with walk ins they refused. Walk ins are looked at as a nuisance in this place. Also, on my previous visit I managed to get a haircut & told the barber that I spiked my hair up in the front & that I did not like comb overs at all & he STILL gave me a comb over haircut. Never returning to this place again! You've been warned. Find another barbershop.
Ceejay does an Awesome job!
I have been going to see Jonathan here for over a year now and he has been nothing but truly amazing, attentive, and always gives me the best haircut. However, the last couple of visits, especially today, the music was so loud I couldn't have a normal conversation with him. Is there any way they could keep the music low so I can have a better conversation with my barber? I understand the necessity of music playing and it was good music it's just so loud recently. Can anything be done to lower just enough to have conversational levels of speech?
Great barbershop. I got my hair cut by Viannys and she did a great job. One of the best fades I’ve received from a barber. If you’re looking for someone who is professional and skilled, hit her up.
Elite es tremenda barbería. La barbería la mantienen limpia y recogida. Siempre hay un buen ambiente para todas las edades. Miller y Matthew son tremendos barberos los recomiendo 100%. Super talentosos los dos y siempre proveen un buen servicio. Yo hago cita y cada vez que llego ya están disponibles para mi. También cogen walk-ins y te puedes apuntar para no perder tu turno. Siempre le recomiendo Elite a todos mis amigos y conocidos.
Walked into the shop was not even acknowledged asked for a place to sign and nobody answered so I just sat down and waited for a barber to become free. I understand barbers talk to each other Which is normal, but these guys are on a different level. they would not shut up cutting as slow as they could, taking smoke breaks and cursing dropping the N-word (I’m not easily offended and I’m from New Jersey but these light skinned Spanish guys were so unprofessional) very loudly it was the most ridiculous thing I’ve ever seen after 30 minutes I just left. It’s very sad because I live around the corner and I like to support my community but I would never go back there
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Elite Barbers Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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