Quick Facts About Francis Nails
Strengths:
1. Positive reviews: Several comments mention that the customer's nails looked great and that they loved their nails. This indicates that there are instances where the quality of the nail work is satisfactory.
2. Good customer service: Some comments mention that the staff were polite, helpful, and provided assistance. This indicates that there are staff members who prioritize good customer service and have a friendly attitude towards customers.
3. Affordable prices: One comment mentions that the nail shop is not expensive, which can be seen as a strength for customers looking for more affordable nail services.
4. Recommendation from a loyal customer: One comment mentions that the customer has been going to the nail shop for years and that their nails always look great. This signifies that there are loyal customers who trust and recommend the nail shop.
Weaknesses:
1. Lack of communication and professionalism: One comment mentions that the owner or staff member doesn't communicate properly and ignores customers. This indicates a lack of professionalism and a negative customer experience.
2. Inconsistency in quality: One comment mentions that the nails had a clumpy application, uneven shape, and poor gel polish application with bubbles. Another comment mentions that the acrylic nails started coming off and were not properly filled. These instances indicate that there is inconsistency in the quality of the nail work and that some customers may have unsatisfactory experiences.
3. Limited staff availability: Multiple comments mention that there is often only one technician working, leading to longer wait times for customers. This indicates a lack of sufficient staff to meet customer demand and potential inconvenience for customers who have to wait for extended periods.
4. Limited color selection: One comment mentions that the nail shop does not have a wide variety of nail polish colors to choose from. This can be seen as a weakness for customers who prefer a more extensive selection of colors.
In conclusion, Francis Nails place has some strengths such as positive reviews, good customer service, affordable prices, and a recommendation from a loyal customer. However, there are also weaknesses in the form of a lack of communication and professionalism, inconsistency in quality, limited staff availability, and limited color selection. These weaknesses can impact the overall customer experience and satisfaction at the nail shop.
Best TL Reviews
So sad, I was in town and I told my husband let me pay a visit. Most of my family members have came but never got the news on why they don’t come. I just did find out. My surprise is she doesn’t care no more and ignores you. Now there’s 2 girls working but the vibe wasn’t great. Thank you for showing me your true faces and it was great to have known you 3years ago.
Good job nail designer buy.eva
I love my nails got them done for my birthday n I love them thank u so much Eva I'm definitely coming back here again
i was not happy about my visit to this shop. i called and asked for the wait time, she responded 13 min. (only one worker btw). when i got there, she was working on another set, i sat in the waiting chair for more than an hour just to get called and get a rushed manicure. the shape of my nails are all over the place, the application is very clumpy, my natural nail is cut unevenly and as soon as her other client walked in, she moved me to a different lady that painted my nails and my gel application of the polish is awful and has bubbles. very disappointing and not satisfied with this $30 gel mani.
I come to this nail shop all the time and she does really good nails and they are not expensive. I recommend this shop!
Called in on Monday to set an appt. Was given Wednesday at noon. Showed up for my appt and had to wait a bit, as only one tech was working. There was another lady at the shop, but she only assisted with the removal of the ruined gel polish I had. My nails were done at a different salon that has closed down and needed my nail fixed. Although this shop didn't have the same color polish I had, they offered me an alternative to change the color completely and match the nail on the opposite hand. Both ladies were polite and helpful. Although I wish they had more polish colors to select from, the staff was amazing in their assistance and services they provided me with. I definitely recommend them, even if there is a wait.
I went to get a fill last Friday during my lunch hour since I work nearby. When I walked in I noticed there was only one lady doing nails. I assumed the others were in lunch but nope she was the only one. She was finishing up a customer and had another waiting but only to get her ingrown toe nails out. She told me that it would be about 25 minutes. Well I was already there might as well wait. They don't have a very large variety of nail polish colors by the way. So 25 minutes went by and then she tells me that it was going to be 15 more minutes. It bothered me but I decided to stay and wait. I had already wasted 25 minutes. She did my nails but they looked TERRIBLE! The corners were very sharp, the filling was uneven. One side was super thin and the other so thick. She didn't even bothered cleaning the edges. I didn't have time to stick around to complain. I only asked her to file them because they were so sharp, she tried but they were still very sharp. So Monday came around and I noticed that the acrylic was already coming off. The corners that were super thin had broken off. It actually seems like I never got a fill done. Wasted my time and money. I will never go back again!
Luv Eva! Been goin to her for years to do my nails! And every time they look great!
Place Pictures
Francis Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | Closed |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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