Quick Facts About Elite Nails
Elite Nails Place, based on the comments provided, has both strengths and weaknesses. This review will analyze and discuss the various aspects of the salon to provide a comprehensive understanding of its customer experience.
Starting with the strengths, one commenter highlighted the friendly and great customer service at Elite Nails Place. They found the staff to be pleasant and accommodating, creating a positive atmosphere for customers. This indicates that the salon places importance on providing good customer service, which can contribute to a satisfactory experience.
Another strength mentioned by a customer is the presence of a nail technician named Michael, who did an amazing job on their pedicure and ingrown nail treatment. They praised his skills and even claimed to have saved hundreds of dollars by avoiding a visit to a podiatrist. This suggests that Michael is a talented nail technician who provides exceptional service, making him highly recommended by this customer.
Furthermore, a customer mentioned that the salon has a beautiful atmosphere that contributes to a relaxing experience during their visit for pedicures and a manicure. The mention of Lisa and Fenn specifically shows that these nail technicians made an impression with their services. This indicates that the salon pays attention to creating a pleasing ambiance and employs skilled technicians who can provide enjoyable treatments.
Moving on to the weaknesses, there were numerous negative comments regarding the service quality at Elite Nails Place. One customer stated that they were unhappy with their acrylic nails as they felt they were poorly done and looked as if a five-year-old had applied them. They also mentioned that the nails were sharp, indicating a lack of attention to detail and quality control. This highlights a weakness in the salon's ability to consistently provide satisfactory nail services.
Another customer mentioned that the nail technician, Lisa, disappeared multiple times during their visit, causing delays in the service. They also described the salon as gross and unsanitary, with a high possibility of infection due to tools not being cleaned properly. These comments suggest a lack of professionalism and hygiene practices within the salon, which is a significant weakness as it can lead to negative experiences and potential health risks for customers.
Additionally, one customer experienced a disappointing result after getting a fill (overlay) and polish. They mentioned that the acrylic overlay chipped and broke within a few hours, rendering their nails shorter than desired. Moreover, the polish started peeling shortly after application, indicating subpar product quality or incorrect application techniques. This demonstrates a weakness in the salon's ability to provide long-lasting and durable nail services.
In conclusion, Elite Nails Place has several strengths, including friendly customer service, skilled technicians like Michael, and a pleasant atmosphere. However, the salon also exhibits weaknesses, such as poor service quality, unprofessional behavior, and unsanitary conditions. These weaknesses can significantly impact the customer experience and may lead to dissatisfaction. It is important for the salon to address these weaknesses and focus on improving service quality, hygiene practices, and consistency to ensure a positive and enjoyable experience for their customers.
Best TL Reviews
Went there this morning with my sister and niece. And i got the mani - pedi for $37 and up. I picked a color i wanted for my toes and my nails sat in the chair to get my toes done i said i would like the hot wax for my feet (nope i didnt get that) i got a scrubbin and painted. Then i get my nails ready i sit there and she starts working away. I look at my right hand pointer finger and it my fake nail is looking left i let her know and she said it's fine. My nail color does not match my toe color im mad
The lady Lisa i believe is her name, kept disappearing during the visit for 20 to 30 mins after she had already started my acrylic nails, left me in her chair for 30 or so minutes. Nails look like a 5 year old did them, and are sharp. Place is gross and unsanitary. Paid $166 for my mom and I just to be very unhappy with the service. Our appointment was at 2 didn't get to go back until 230 to 245ish. I will not be coming back. Don't come here if you want good looking nails cause you won't get them. Also have most likely a infected toe due to them not cleaning their tools.
Michael is my go to.. I absolutely adore him but most importantly he does an amazing job I even convinced my husband to go get his pedicure and ingrown nail taken out and he did an amazing job while saving me 100s of dollars by avoiding going to a podiatrist!!
I am not one 5o leave a review, much less one of less than positive nature, but I can't let this slide.
I went in, on June 14, for a fill (overlay) and polish. While the application went smoothly, and my color is GORGEOUS, is was a very short lived pleasure. Not even 4 hours later, the acrylic, that was my overlay, chipped and broke 4 nails, causing me to have to file and hope to make them look good, because it was my anniversary, and the damage happened just as we got to the restaurant. So now, my nails are half the length they were, just to compensate for the damage repair. Once the nails broke, it was downhill even more, as my polish was, and is still peeling.
I normally have a young lady that I go to, but she was out of town, so I had to utilize a "substitute".
I will NOT be returning, no matter how desperate. I paid $60 for a service that turned out to be worth no more than $30.
Very friendly great customer service
Best nail experience to date! Pleasant conversation and already planned out the Christmas nails. Thank you!
Michael was so fun to be around. As soon as you walk in you can hear him singing away and connecting with his clients. I really enjoyed having him and will recommend him. The lady that did my wifes mani was another story. That lady kept making negative comments about her feet and slapping my wifes hand or leg to switch. Unfortunately my wife has had the same comments regarding to her before so she was able to pick up key words that the lady was saying in her native language. Completely uncalled for.
Wife and I went in for pedicures and she had manicure, Lisa and Fenn thank you so much. Very relaxing and beautiful atmosphere. We look forward to visiting again
Elite Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:45 AM - 07:00 PM |
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| Tuesday | 09:45 AM - 07:00 PM |
| Wednesday | 09:45 AM - 07:00 PM |
| Thursday | 09:45 AM - 07:00 PM |
| Friday | 09:45 AM - 07:00 PM |
| Saturday | 09:45 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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