Quick Facts About Excellent Nails & Spa
Strengths:
1. Fast and quality service: The salon is praised for its fast and efficient service, providing customers with good quality nails.
2. Friendly atmosphere: The salon has a nice atmosphere, with a friendly dog that hangs out at the door. This creates a welcoming and enjoyable environment for customers.
3. Good customer service: The staff is known for their good customer service, offering assistance and advice to customers and making them feel valued.
4. Variety of colors and designs: The salon offers a wide range of colors to choose from and is praised for its creativity and ability to create fabulous nail designs for special events.
5. Clean and tidy: Customers appreciate the cleanliness of the salon, ensuring a hygienic and comfortable experience.
6. Decent prices: The salon offers reasonable prices for their services, making it affordable for customers.
7. Experienced staff: Some customers have been visiting the salon for years, indicating that the staff is experienced and talented in nail care.
Weaknesses:
1. Cash-only policy: The salon only accepts cash, which can be inconvenient for customers who prefer to use other payment methods. Additionally, customers may need to pay additional fees due to using an ATM that doesn't belong to their bank.
2. Nail lifting: One customer experienced a nail lifting after getting a full set and a pedicure. While they plan on getting it fixed, this suggests that the quality of the service may not always be consistent.
3. Uncomfortable presence of the dog: While some customers enjoy the presence of the friendly dog, not everyone is fond of animals. One customer mentioned feeling uncomfortable during their service due to the dog being around and leaving slobber everywhere. This could be a potential issue for customers with allergies or phobias of dogs.
4. Change in quality: One customer expressed disappointment in the declining quality of the work at the salon since Sofia and her brother's departure. This suggests a possible inconsistency in the quality of service and the skills of different staff members.
Overall, Excellent Nails & Spa has several strengths such as fast and quality service, a friendly atmosphere, good customer service, a variety of colors and designs, cleanliness, decent prices, and experienced staff. However, there are also some weaknesses, including the cash-only policy, the occurrence of nail lifting, the potential discomfort caused by the presence of a dog, and the decline in quality after the departure of certain staff members.
Best TL Reviews
Went after church 2 Sundays ago and got right in for a full set and a pedicure. Services were fast and good quality, though I have one nail lifting I plan on getting fixed this week if I can get in on my lunch break. My only issue was that it's cash only and I had to use the ATM which charges a fee because it's not my bank's ATM. Other than that it was a nice atmosphere and they have the friendliest dog that just hangs out at the door. It was a fun experience.
The nails were great I totally recommend ❤️❤️????????
One of the best places in Clovis to get your nails done. Good customer service, quick and reliable. There is a bit of a wait but you will be advised on the time frame. It’s always worth the wait. Neat and tidy.
Love my nail guy, and his sweetheart Bacon. Has always asked how I want my nails and done any and all my designs I’ve asked.
I don't know why they have such a high rating ? The work is here is garbage now. I miss Sofia and her brother they were amazing . The whole time I received service bacon aka the dog walked around the whole time and doing so he was getting slobber every where which is gross. Everyone is not fund of animals and they don't seem to take that into consideration as well and the reason why I say that is because you can clearly tell one of their customers was uncomfortable the whole time of service
Hidden gem! Customer service is great, they have alot of colors to choose from, quality work, and very clean! And decent prices, I will definitely be making this my spot!
Designs Galore ~ Creativity and fabulous nails ask for Sophia she will hook you up for any special events bring your color theme.
Love coming here, have been for the past 6 years and Sophia and the staff are amazing and talented. Great prices, quality, and friendly environment. We’ll always get my nail care done here. Love love love this place, nail care and wine on my day off are my go to. Thank you excellent nail salon love you all!!!
Place Pictures
Excellent Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot