Quick Facts About Family Nails & Spa
Family Nails & Spa appears to have several strengths based on the comments provided. Firstly, the owners of the salon are described as incredibly friendly and personable. They engage in conversations with customers and create a welcoming atmosphere. This personal touch helps to establish a positive and comfortable experience for clients. Additionally, the owners, Terry and Fiona, are highly skilled nail technicians. Customers praise their work, with one individual even stating that they are true artists. The quality of their services is said to be exceptional, exceeding expectations and leaving customers impressed.
Customers also appreciate the reasonable prices at Family Nails & Spa. Commenters mention that they offer a variety of services at affordable rates. This combination of quality work and reasonable pricing is a strength that attracts customers and keeps them coming back. Additionally, the salon takes appointments and walk-ins, providing flexibility for clients. However, it is recommended to make an appointment to ensure availability.
The comments also highlight the efforts made by Family Nails & Spa to prioritize customer safety and adhere to COVID-19 protocols. The owners are praised for following CDC recommendations for sanitation and ventilation. Plastic barriers are placed between customers and technicians, and the staff wears face masks. The salon limits the number of customers at a time, creating a quiet and relaxing environment. These measures are strengths that demonstrate the salon's commitment to providing a safe and sanitary environment for their clients.
Another strength of Family Nails & Spa is their expertise in various nail services. Customers mention getting gel manicures, regular polish, acrylic nails, and dip powder fills, all with positive experiences. This versatility in services allows customers to choose the option that best suits their preferences and needs. Additionally, the salon is commended for their attention to detail and willingness to accommodate changes. In one comment, Fiona is highlighted for being kind and understanding when the customer changed their mind about the nail art.
Furthermore, Family Nails & Spa has earned customer loyalty over the years. One commenter mentions being a customer for over eight years and never being disappointed with the services. This loyalty is a testament to the salon's consistent and high-quality work. The comment also emphasizes that the individual waits days with grown-out nails to ensure they can go to Family Nails & Spa. This loyalty and trust from long-term customers is a strength that showcases the salon's excellent reputation.
Despite these strengths, there are a few areas that could be considered weaknesses for Family Nails & Spa. One commenter suggests that the nail desks could be cleaner, indicating a lapse in cleanliness. This is a potential area for improvement to maintain a hygienic environment for customers. It is important for the salon to address this concern to ensure customer satisfaction and safety.
In conclusion, Family Nails & Spa has several strengths based on the comments provided. These strengths include friendly and personable owners, exceptional nail art skills, reasonable pricing, adherence to COVID-19 protocols, expertise in various nail services, and customer loyalty. While there is room for improvement in terms of cleanliness, the overall positive feedback from customers highlights the salon's strengths and makes it a recommended choice for nail services.
Best TL Reviews
My daughter and I got mani/pedi’s today, and we both got nail art done. This was our first time using a nail salon here in Humboldt. We found this one by reading reviews and looking at photos. I’m very pleased with how our manicures turned out. The owners work together very well, and they both are incredibly friendly. I forgot the husband’s name, but we chatted about all kinds of stuff while he worked. Fiona did an amazing job with the nail art, and was very kind when I changed my mind on the yellow I wanted in my flowers. Prices were very reasonable. They do take walk ins, but appointments come before walk ins so I recommend getting an appointment. They also have a great variety of services at reasonable prices. They were open prior to Covid, but had to shut down for almost a year. They just re opened 3 weeks a go. That is why there were not many recent reviews. I’m glad I got to add mine. I highly recommend giving them a try.
I don’t always get my nails done but after years of not I decided to come here because I saw they were new. They were in business before but the pandemic affected them, so they definitely have experience. I called for an appointment and was able to come in shortly after. They are so friendly and personable, we talked about all kinds of things, it was a great experience. Additionally, they do amazing work! I use my hands a lot, so lots of times they are pretty ragged looking, and they made them look presentable again! Which is kind of a miracle in my opinion. The first time I got a gel manicure, and it lasted too long! Which has never been my experience before. Second time I just got regular polish, and it looks really great. I will definitely come here again any time I need their services!
Fiona and Terry are true artists! I go to them for acrylic nails and they are the best. Today I showed them a picture from Pinterest and they exceeded all expectations.
I have been goin to this place for over 8 years and have never once been disappointed with any service. Great prices, and amazing work that makes you want to keep coming back. I wait days with missing or grown out nails, just to make sure I go to them when I can. Highly highly recommend!
Terry and Fiona are personable and do great work. They have GREAT customer service skills And GREAT nail skills. I was going to other places in eureka and they suck… if Family closes, I’ll start doing my own nails.
Good Job
Husband and Wife Owners hold up the CDC recommendations for Sanitation and ventilation. Plastic Barriers between me and my Technician.
Only one or two customers at a time in the Salon .. Staff wearing face masks.
Quiet relaxing environment.
Loved my Gel Nails —-Mani-Pedi .
Professional and Friendly.
They Pampered Me .
Went in for a dip powder fill. He did an excellent job very happy with the way they look. Nice friendly people definitely recommend this place.
The guy Terry I think is his name is super nice. Always has somthing to talk about. Lol did a great job on my nails. Very family friendly. The nail desks could be a little cleaner but that's about it.
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