Quick Facts About Far Rockaway Nail Salon
Strengths:
1. Diligent nail technicians: One comment mentions that the nail technician always worked diligently on their nails, which suggests that the salon has skilled and thorough staff.
2. Customer satisfaction: Another comment states that the person always left satisfied after getting their nails done at the salon, indicating that the salon is able to meet the needs and expectations of its customers.
3. Convenient location: The salon is located in Far Rockaway, which may be advantageous for local residents as it provides easy access to their services without having to travel far.
4. Wide range of services: While not explicitly mentioned in the comments, it can be inferred that the salon offers various services including eyebrow grooming, nails, and even free finger nail designs. This implies that customers have a variety of options to choose from.
Weaknesses:
1. Rude and impolite staff: Multiple comments highlight the lack of politeness from the salon's staff, including not giving prices until the service is completed and hanging up on customers over the phone. This suggests a lack of professionalism and customer service skills.
2. Discrimination: A comment mentions that the staff ignores the customer and attends to others who arrived after her. This raises concerns of possible racism or discriminatory behavior within the salon.
3. Price discrepancy: The salon is criticized for being too expensive compared to other places that offer similar services. This may indicate that their pricing structure is not competitive or reasonable in relation to the quality of service provided.
4. Negative hygiene issues: One comment mentions that the customer's toe became infected after getting a pedicure. This raises concerns about the salon's cleanliness and adherence to proper hygiene practices.
5. Poor customer service and disregard for customers: One comment criticizes the owner for being rude and cursing at a customer. Additionally, complaints about the gel polish peeling and lifting after a few days, and nails lifting and falling off suggest a lack of attention to detail and overall customer care.
6. Maintenance issues: One comment points out that the bathroom sink doesn't work and the bathroom itself is unkept. This indicates a lack of attention to facility maintenance, which can negatively impact the overall customer experience.
In conclusion, while the Far Rockaway Nail Salon has strengths such as diligent nail technicians, customer satisfaction, a convenient location, and a wide range of services, it also suffers from weaknesses including rude and impolite staff, possible discrimination, high prices, negative hygiene issues, poor customer service and disregard for customers, and maintenance problems. These weaknesses could potentially harm the salon's reputation and hinder its ability to attract and retain customers.
Best TL Reviews
Very rude ! Not polite at all ! Will not give you price until finished. Don’t call either because they will hang up on you ! Please do not waste your time going to this nail salon !
I came to get my eyebrows done, and they never attended me. They attended others that came after me and when i told them it i came before them they ignored me. This has happened many times in the pass and as a hispanic woman this is racism because multiple staff acts like this and im tired of it.
Too expensive and no free fingers nails designs like other places I have been I pay $76 for this. I don't think it worth that either.
LUCKY NAILS ARE GREAT , SERVICE SOON AS YOU GET THERE FOR ME ???? I STOP GOING TO JAMAICA AVE. THEY ALWAYS DO A ECELLENT JOB & SO NICE
Got my Toes done here yesterday and now one of them are infected ???? mind you I paid $47 plus tip
When I lived out in Far Rockaway I was in there every 2 weeks. Nail tech always wrk diligently on my nails. Always left satisfied
The owner was very rude. Cursing out a customer. The gel polish is peeling and lifting after a few days. Nail lifted and fell off. Don't value their customers. We are just numbers to them. Bathroom sink doesn't work. Bathroom is unkept.
.MUY BIEN GRACIAS A DIOS