Happy Nails & Spa #3

+1 661-722-0612

5022 W Ave N #122, Palmdale, CA 93551 United States of America

Open Today: -

Quick Facts About Happy Nails & Spa #3

Happy Nails & Spa #3, based on the comments provided, has several strengths that make it a favorable choice for customers. Firstly, the nail technicians at the salon are highly skilled and capable of fixing botched nail jobs, as evidenced by Tammy's excellent job in repairing and reshaping the customer's nails. This showcases the expertise and ability of the staff to rectify any shortcomings and ensure customer satisfaction.

Additionally, the salon provides a pleasant and enjoyable experience. Despite being busy, the customers were pleased with the service they received. The mention of massages during the manicure and pedicure treatments highlights the attention to detail and effort put into providing a relaxing and comfortable atmosphere for customers. This can contribute to an overall positive experience and encourage customers to return.

The friendly nature of the staff is also mentioned, specifically in the comment about the lady at the checkout counter. Good customer service and friendly interactions can create a welcoming and inviting environment, leaving customers with a positive impression of the salon.

However, the comments also bring to light some weaknesses that Happy Nails & Spa #3 needs to address. Firstly, the salon's policy of only accepting cash for payments can make customers feel uncomfortable, especially if they are not prepared to pay in that manner. Offering alternative payment options, such as credit card or digital payments, could alleviate this discomfort and enhance the customer experience.

Another weakness mentioned is the increase in prices without a corresponding improvement in the products and services provided. This can give customers the perception that they are not receiving value for their money, especially when coupled with reports of nails breaking or falling off shortly after treatments. Maintaining reasonable prices and ensuring the durability and longevity of services should be a priority for the salon.

Furthermore, there were instances of rudeness and unprofessional behavior mentioned in the comments. Customers reported feeling disrespected and upset due to interactions with certain staff members. It is crucial for the salon to address any issues regarding employee behavior, promoting a positive and respectful environment for both customers and employees.

In conclusion, Happy Nails & Spa #3 has several strengths that contribute to a positive customer experience, such as skilled technicians, a pleasant atmosphere, and friendly staff. However, there are also weaknesses that need improvement, including the cash-only policy, increased prices without adequate improvements, and instances of unprofessional behavior. By addressing these weaknesses, the salon can further enhance its strengths and attract more satisfied customers.

Best TL Reviews

I went to LMV hair and nail salon on Sunday. The nail text did a horrible job. My nails was lumpy and uneven, the black nail picture below. My friend referred me to Happy Nails to see if they can re do nails. My nail tech, Tammy did a fabulous job. With the same set, she refilled, reshaped and repolished my nails, the mauve colored picture below. Not only did she fix my nails but she calmed me down because I was so upset of what LMV tech did to my nails. Tammy thank you much for being a wonderful person and a awesome nail artist. I am definitely going back in 3 weeks to see her.

Although, I am very picky when my nails are done because I paint my nails myself, I went in with a positive mind set and I was very pleased.

The place was busy, even though I made an appointment, but I had a man work on my gel manicure and a lady did my gel pedicure. I enjoyed the massage on both feet/legs and my hands/arms. I would definitely go back here again.

The lady who check me out was very friendly too!

Right now they are asking customers for cash at the end of the appointment and it's a little uncomfortable. Also to top it off they have increased the price and the products and services they provide are inadequate. My friend and I went recently, she paid 75 for a full set. Her index finger nail came off after 6 days and she doesn't work a job that is tough on her hands. My mother and daughter went there a couple days later to get there toes done and my mother said they were rude and seemed like they didn't want to be there. They have lost our business. I will say Tiffany is amazing though. If she had her own salon I would be going to her place!

Always a great experience! David takes great care of my nails every time and likes to encourage me to try new things (other than the classic pink and white that I usually get). Pedicures are usually really nice, too. Holly did a great job on my last pedi! She was very gentle and painted a super cute design on my toes!

David did my nails perfectly. A week into my full set, so far so good!

The men and women here are polite and conscientious about what you want. The customer service is superb. The work performed is of good quality and texture, exactly geared for your personal preference. In addition the prices are comparable to other shops but unlike “those” shops you will not have the personalized service you get here! I highly recommend this location opposed to the other sister chains as this is a better location and quality of work, along with the clientele hands down a relaxing experience.

Clean. Professional. Worth going to. Best pedicure massage ever!

Horrible experience spent 200 and nail broke the next day went to get it fixed instantly the lady that did my nails started speaking chinese to other co worker showing attitude and aggression. i said i can come back saturday she said no monday. customer so bad had to tell her I left extremely upset