Quick Facts About Heavenly Beauty
Strengths:
1. Efficient and prompt service: One customer mentioned that they were helped immediately upon walking in as a walk-in customer. This shows that Heavenly Beauty place values efficiency and provides prompt service to their customers.
2. Skilled threading services: Several customers praised the quality of threading done at Heavenly Beauty place. One customer mentioned that the process was smooth and relatively painless, and another customer stated that they did an awesome job on their eyebrows. This indicates that the staff at Heavenly Beauty place has the necessary skills and expertise to provide high-quality threading services.
3. Reasonable prices: One customer appreciated the reasonable prices at Heavenly Beauty place. This suggests that customers can enjoy the services offered without having to worry about excessive costs.
4. Positive customer experiences: Multiple customers expressed their satisfaction with their experiences at Heavenly Beauty place. One customer mentioned that they will definitely be returning, while another customer stated that they could never go back to waxing after getting threading done here. These positive reviews indicate that Heavenly Beauty place has a strong track record of providing satisfactory services to their customers.
5. Competent and attentive staff: Some customers praised the staff at Heavenly Beauty place for being competent and attentive. One customer mentioned that Dolly and her girls rock and are very attentive when explaining what they want and how they want it. This suggests that the staff at Heavenly Beauty place actively listen to their customers and strive to meet their specific needs.
Weaknesses:
1. Inconsistency in service quality: One customer had a negative experience with an older woman with glasses. They mentioned that she thinned out their eyebrows too much and cut their skin while threading. This indicates that there may be inconsistency in the skill level and quality of service provided by different staff members at Heavenly Beauty place.
2. High pricing compared to competitors: One customer mentioned that the pricing at Heavenly Beauty place was higher than their usual spot. This implies that Heavenly Beauty place may have slightly higher prices compared to their competitors. Higher pricing can be a deterrent for potential customers who are price-sensitive and may prefer more affordable options.
3. Lack of attention to detail: One customer mentioned that the woman who did their brows did not bother to wipe off the extra hairs after the service and did not provide any cooling gel at the end. This suggests a lack of attention to detail and proper finishing touches after the threading service.
4. Inconsistent customer service experience: One customer mentioned that they had a negative experience with a particular staff member who did not ask for their preferences and left their eyebrows uneven. This implies that there may be inconsistencies in the level of customer service and attention to customer preferences at Heavenly Beauty place, depending on the staff member serving the customer.
5. Wait times: One customer mentioned that they had to wait for a little bit because the staff member was attending to other clients. This suggests that there may be instances where customers may experience longer wait times, especially during peak hours or when the staff is handling multiple clients simultaneously.
Best TL Reviews
We came in as walk-ins and were helped immediately. The process was smooth and relatively painless (I forgot how it felt to have threading done). She did an awesome job on my eyebrows. Prices are reasonable. Will definitely be returning.
If you decide to go here AVOID the older women with glasses!! My eyebrows were full and thick and she thinned them out soooo much and on top of that she clearly doesn’t know how to thread because she cut my skin from going over the same spot over and over again worst threading experience EVER!
Harjeet is the bestttt. I could never go back to waxing after getting threading done here
I went in because I had to go to the mall to pick something up, so I figured I’d try them over my usual spot. Pricing was way higher than my normal place. Still decided to proceed as I assumed they’d do a great job. The woman who did my brows told me I didn’t need to wipe off my brow makeup , which seemed weird. Then kept giving confusing instructions on how to hold my brow and was getting obviously irritated with me. As soon as she finished, didn’t even bother to wipe off the extra hairs, so I had hair all over my face. One brow was visibly smaller than the other. And no cooling gel at the end. I’m not one to complain but I think these are things worth considering
place was great... until i got a certain lady. she didn’t ask what i wanted and my eyebrows are uneven and absolutely ruined and disgusting. they are 2 DIFFERENT SHAPES!! i’m not one to be self conscious of my looks but the way this lady did my eyebrows is shameful. i feel like i can’t even go out in public they look so bad. i would not recommend just because of the lady who made my eyebrows look like — __
Dolly and her girls rock!!! I am very precise about my eyebrows. Even when Dolly isn't working, the girls there are awesome ????and very attentive when I'm explaining what I want and how I want it. I was excited when she opened the shop in Graham. ????Would definitely recommend
If I could give more stars I would. I went to another eyebrow bar that did a horrible job on my brows and Kassidy at Dollys was able to fix them for me. Since then Dolly’s is the only place I will trust my brows to. All the girls are great but I highly recommend Kassidy.
Experienced great service today when I visited this salon, today Harjeet the lady working this morning had 3 clients when I walked up so I had to wait for a little bit. It wasn’t long she had finished every one and everyone looked happy!! And then finished mine it was quick and a job well done!! Thank you!
Place Pictures
Heavenly Beauty Info
Amenities
Health & safety
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Mask required
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Staff wear masks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 09:00 PM |
|---|---|
| Tuesday | 10:00 AM - 09:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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