J Nails

+1 276-644-4008

719 Commonwealth Ave, Bristol, VA 24201 United States of America

Open Today: -

Quick Facts About J Nails

J Nails place has received a mix of positive and negative comments from customers, which provides insights into its strengths and weaknesses. Based on the comments provided, the strengths and weaknesses of J Nails place can be summarized as follows:

Strengths:

Efficiency: Multiple customers mentioned that they were in and out quickly, suggesting that J Nails place has a good system in place for quick service. This is a positive attribute as many customers appreciate quick service, especially if they are short on time.

Gentle Service: One customer mentioned that they received a gentle and efficient pedicure. This suggests that J Nails place values customer comfort and prioritizes providing gentle services. This can be a significant strength as gentle service can enhance customer satisfaction and help build a loyal customer base.

Positive Customer Interaction: Several comments mentioned the friendliness and positive interactions of the staff at J Nails place. The staff joking with a customer's 2-year-old, for example, indicates a welcoming and customer-oriented atmosphere. Positive customer interactions can help create a positive and enjoyable experience for customers, leading to repeat business and positive word-of-mouth recommendations.

Customer Loyalty: One customer mentioned that they have been going to J Nails place for months and have always been satisfied with their services. This suggests that J Nails place has managed to build customer loyalty by consistently providing satisfactory nail services. Customer loyalty is a significant strength as it can lead to repeat business and increased referrals.

Reasonable Prices: A customer mentioned that they were able to get a full set of nails in under an hour at a reasonable price. This suggests that J Nails place offers competitive pricing, which can be an advantage in attracting price-conscious customers.

Weaknesses:

Miscommunication and Ignoring Preferences: One customer mentioned that a staff member at J Nails place ignored their preference for gel extensions and provided acrylic instead. Additionally, the staff member was rough with their nails and caused discomfort. This suggests a weakness in communication and attention to detail, as the staff member failed to provide the requested service and caused discomfort to the customer.

Inconsistent Results: Another customer stated that their nails looked great after visiting J Nails place, but the top layer of the nail polish started peeling off on a few fingers. This inconsistency in the quality of service can be a weakness as it can lead to customer dissatisfaction and a loss of trust in the salon's ability to provide consistent results.

Limited Design Options: A customer mentioned that the staff at J Nails place was rude and unwilling to provide different design options. This suggests a weakness in customer service, as the staff member's attitude and lack of willingness to accommodate customer preferences can create a negative experience. Limited design options can also be a weakness, as customers may seek variety and creativity when getting their nails done.

Based on these comments, it can be concluded that J Nails place has strengths in terms of efficiency, gentle service, positive customer interactions, customer loyalty, and reasonable prices. However, weaknesses related to miscommunication, inconsistency in results, and limited design options have also been identified. It is important for J Nails place to address these weaknesses and improve upon them in order to maintain and grow their customer base.

Best TL Reviews

Lovely job on my pedi. She was gentle and efficient. I would love it if a deluxe package was offered so I could get extras/additional massage, but it was nice to be in and out quickly.

I asked for gel extensions and the guy said acrylic same thing and ignored what I wanted. He was rough with my nails and filed so hard my fingers was burning and hurting. Then hours after my nail beds were hurting and I’ve had acrylic before and they didn’t hurt like that. 3 days in and my gems are falling off. Not worth what I paid for but my design was right.

I was in and out quickly. No chit chat, all business! (Which was perfect for me this particular day) Did a great job.

Great service. Friendly staff. In and out with a full set in under an hour at a reasonable price. I think I have found my new nail salon.

Very friendly! My nails look great! They were joking with my 2 year old trying to help

keep her happy! I'll definitely be going back!

UPDATE!!

I’ve been going here for months now and my nails always look great! I can go every three weeks with no issues or lifting! You’ll never be disappointed! They are all wonderful friendly people.

Absolutely hands down my favorite place to go to get my nails done!!

I just went today around 3 and I have never been before. I got all my nails painted black and one naul on each hand marbled. It looks great and the 12 year old kid that done the marble is super talented!!!! The inly reason I'm giving it a 4 instead of a 5 is because my top is peeling off on a few finger nails. I will most certainly go back in two weeks though.

Very rude and kept saying pick design or get out every time I asked for a color said he didn't have those colors and could not do designs he kept huffing and puffing. Would not recommend coming here .