Quick Facts About KP Nail Bar
KP Nail Bar has both strengths and weaknesses based on the comments provided. Let's explore them in more detail:
Strengths:
1. Quality work: Many customers praise the work done by Kelly, stating that she does the best nails around and even recreates designs better than the original photos.
2. Long-lasting nails: One customer mentions that their nails never break, indicating that the durability of the manicures is impressive.
3. Skillful technician: David is recognized for doing an amazing job and taking his time to ensure the nails come out great.
4. Ability to accommodate requests: When given a specific design, Kelly successfully recreates it, showcasing her flexibility and skill in nail art.
5. Quick service: Kelly is mentioned as being quick, which can be seen as a positive for customers who value efficiency.
Weaknesses:
1. Language barrier: One customer complains that the workers don't speak English well, making communication difficult. This can lead to misunderstandings and potentially affect the quality of the service provided.
2. Limited expertise: According to one comment, only one worker is semi-proficient at doing nails. This suggests that other technicians may not have the same level of skill or experience, which can result in inconsistent service quality.
3. Poor customer service: One customer had a negative experience with a staff member arguing about the service they received. This indicates a lack of professionalism and appropriate customer care.
4. Lack of attention to detail: Another customer mentions that it took three people to draw lines on their nails, implying that the attention to detail may be lacking, leading to a less polished outcome.
5. Short-term durability: One customer complains that their nails popped off within two weeks, which suggests that the quality of the service may not be long-lasting. This can be seen as a lack of skill or proper application of products.
6. Inconsistent service: A customer shares an experience of miscommunication, where the technician couldn't achieve the desired style, leading to confusion and dissatisfaction. This displays a lack of consistency and an inability to meet customer expectations.
7. Lack of cleanliness: Two separate comments note that proper tools are not used for cleaning, with one mentioning that only a file and automatic files are used. This emphasizes a potential lack of hygiene and sanitation standards.
8. Customer negligence: A customer mentions that despite being one of two customers in the salon, they received poor service quality and a rushed job, resulting in unsatisfactory results.
In conclusion, while there are strengths such as the ability to produce high-quality nails and quick service, KP Nail Bar also has weaknesses in terms of communication, customer service, skill inconsistency, durability, and cleanliness. These weaknesses should be addressed in order for the business to improve and provide a better overall experience for customers.
Best TL Reviews
I have been going to Kelly for over a year because she does the best nails around! My daughter went to her first and loved her work. Any design I bring a photo of Kelly recreates it even better! My nails never break. Kelly is quick but does quality work. I highly recommend her ????????????????
Go somewhere else!!! The workers don’t speak english and there’s only one girl that knows how to do nails semi professionally. I wouldn’t recommend. It took 3 people to draw lines on my nails.
David did an amazing job and took his time with my nails ! They came out so great !
Called and asked them to fix my nails she told me to “come now we wait for you” I get there and it’s “oh no we didn’t do your nails” and proceeds to argue with me about it despite me calling first. 1/10 do not go here
If I could rate zero I would. Went in before my birthday and someone did my nails, 2 nails have already popped off and it hasn’t even been 2 weeks yet. Disappointing because I was looking for a new salon to visit regularly and this was just horrible.
So I walked into this place 2 days before my birthday. I showed the lady that works there with a very short haircut the style that I wanted to have my nails she let me know from jump that she wasn’t able to achieve what I wanted so she showed me an option that she could do. I didn’t care for it so I showed her a style that was very simple. It was a curved French tip with self jewls on it and she said OK I can do that so she proceeded to cut my nails and she cut them way shorter than what I wanted didn’t even ask me how short did I want my actual nails cut, shaved them down put the fake nails on mind you the whole time while she’s doing that she’s speaking in her language to her coworkers about designs And yeah, I change my nail style to accommodate you since you couldn’t do the nail style I wanted I changed to something very simple and after all of this and I sat there for about 30 minutes because we’re going back-and-forth about a simple design since she couldn’t achieve what I wanted after the fake nails are on she goes to say you know what I can’t do the style that you want because you keep on changing it and I don’t have the color blah blah blah, I will never be back in there. The customer service is horrible. The prices are a lot more than what they used to be from FL nails. The service was way better when it was FL nails . I just wouldn’t go to this place at all after that experience, thank God that I went to my normal place and they took me in 30 minutes before they closed, which is Paris nails. I love them they accommodated me they were nice as always they didn’t speak in their language, the whole time when they have a customer there, so that’s what I get for trying to cheat on my nail shop and try somebody new. Tim absolutely killed my full set for my birthday, so I would never be at this place again they literally deserve 0 stars
I love getting my nails done here.I always go to the guy a the first desk,I think his name is Alex.He is very good.I always go in with a pic of what I want and he executes it every time????????
Went here back in 2017 to get a pedicure. They sat me down and left me with my feet in the water to go start someone else’s nails. I threatened to leave after about 10-15 mins. Then she came back then finished. They do not use correct tools to clean. They only use file and automatic files.
I tried to give them another chance today. I went in and there were only 3 workers and 2 customers. One lady was on the phone sitting in the pedicure chair asked me what I wanted and pointed in the direction of the pedicure chairs for me to sit. I walk over and another lady ask me what I wanted. Then the phone lady gets up out of her chair and sits at the manicure stations points for me to come over. She took all of 8 mins to do my color change on my toes and did a terrible job. Like last time. I do not recommend. Look at these toes man.
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KP Nail Bar Info
Amenities
Accessibility
Today
Opening Hours
Monday | 09:30 AM - 07:30 PM |
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Tuesday | 09:30 AM - 07:30 PM |
Wednesday | 09:30 AM - 07:30 PM |
Thursday | 09:30 AM - 07:30 PM |
Friday | 09:30 AM - 07:30 PM |
Saturday | 09:30 AM - 07:30 PM |
Sunday | 11:00 AM - 05:00 PM |
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