Quick Facts About Luscious Nails & Spa
Luscious Nails & Spa is a popular nail salon that has received both positive and negative feedback from customers. To analyze the strengths and weaknesses of the salon, let’s break down the comments provided.
Strengths:
1. Excellent service: Multiple customers praised the staff members, specifically Lacey, Cherry, and Cathy, for providing excellent service. They are described as amazing, not rushing through appointments, and accommodating to customers' needs. This demonstrates the salon's commitment to providing a high level of customer service.
2. Fair prices: One reviewer mentioned that the prices at Luscious Nails & Spa are very fair. This indicates that the salon offers competitive pricing, making their services accessible and affordable to a wide range of customers.
3. Professionalism: Another customer complimented the staff members for being professional and kind. This indicates that the salon has a well-trained and friendly team, which contributes to a positive overall experience for customers.
4. Variety of services: The salon offers a variety of services, including nails, lashes, and pedicures, as mentioned by different customers. This indicates that the salon provides a comprehensive range of services to meet various beauty needs, allowing customers to have multiple treatments in one place.
5. Cleanliness: Several customers mentioned that the salon was clean and sanitized. This demonstrates that the salon prioritizes cleanliness, which is crucial in maintaining a safe and hygienic environment for customers.
Weaknesses:
1. Inconsistent quality: One customer was dissatisfied with the quality of their nails, expressing that they experienced acrylic on top of some fingers and rushed service. This suggests that the salon may have inconsistencies in the quality of their work, especially if they prioritize speed to accommodate more clients.
2. Pricing confusion: A customer complained about being overcharged for a fill. They mentioned that they were quoted a high price and left with unsatisfactory results. This indicates that the salon may have issues with transparent pricing and should ensure that customers are fully aware of the costs associated with their requested services.
3. Proximity-based decision: One customer mentioned that they only visited Luscious Nails & Spa because it was the closest shop around. This suggests that the salon may not have a strong reputation or loyal customer base, and customers may choose it out of convenience rather than based on the quality of service.
Overall, Luscious Nails & Spa has its strengths, such as excellent customer service, fair prices, and a variety of services. However, there are also weaknesses, including inconsistencies in quality, confusion regarding pricing, and a lack of strong reputation. To improve, the salon should focus on ensuring consistent quality, transparency in pricing, and building a loyal customer base through positive experiences and word-of-mouth recommendations.
Best TL Reviews
I have been coming to Luscious nails and spa for over a year now and I get nothing but excellent service every single time. Lacey, cherry, and Cathy are all so amazing. They always stay late to help me out with my nails ????????. They never rush and I always leave loving my nails too. Prices are very fair as well.
First off let me say that I only came here because the place I usually go to was completely booked for the day and I really needed to get my nails done. I came here based off their rating but never again. It became obvious that they care more about bringing people in than focusing on the quality of their work and customer service. My nails were done very fast but I’d rather wait for nice quality nails. I left with acrylic on top of some of my fingers. They do things fast to have the most clientele. Smh. I still left a measly $4 tip. I feel this way because I’ve received much better, quality nails and service elsewhere so I guess my standard were just high. The pictures will speak for themselves. I won’t be returning here for sure
Luscious Nails staff is Very professional and kind.Thank you. Enjoyed my experience today.
Lacey! Cherry, Michelle and Kathy.
Amazing work…. Never rushed and can do anything you want.
Been coming here for years… even bring my daughters, family and friends.
♥️♥️♥️
They always accommodate me and my schedule . Lacey is very nice and does great work
Thanks!
This is what I got, all I asked for was a fill and this design here ... they tried charging me 61 for this fill ...bet sent me home like this .... this picture was taken immediately after I left. Would not recommend. I only came here because it was the closest shop around
Shop overall was great & clean. Tony did a great job on my nails, Lacy did my lashes perfect, and Diane did an awesome job with my pedicure. They were fast, good and offer refreshments
1. Tammy and Gerri are the sweetest women. Dolls. Totally kind and gracious, they made me feel beautiful. (I was having a rough day)
2. $37 deluxe pedicure was outstanding. My feet and toes felt awful, dry, rough (callous heels and toes). Tammy took her time and brought back the necessary moisture. My feet feel like they can hit the pavement and make things happen again- with enthusiasm.
3. I chose a standard manicure and Gerri gave me the same amazing treatment as Tammy. (Please tip well, people).
4. Many massage chairs. I walked in and it was busy AND FULLY STAFFED. So there was no crazy wait and everyone from patrons to staff were kind, attentive and warm.
5. Very clean-sanitized.
6. Warm ambiance and music.
7. Lots of nail colors to choose from.
8. Lots of services to choose from
9. By far, the best nail experience, for me, ever. I’ll be back.
10. Do good, feel good ????
Place Pictures
Luscious Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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