Quick Facts About Magic Nails & spa
to Magic Nails & Spa Place for future manicures!
Strengths:
1. High-quality nail work: Multiple comments mention that the nail technicians at Magic Nails & Spa Place provide exceptional nail services. Customers are pleased with the shape, length, and design of their nails, particularly when getting acrylics. The technicians pay great attention to detail and deliver beautiful and well-executed nail designs.
2. Excellent customer service: Many customers express their satisfaction with the level of customer service at Magic Nails & Spa Place. The staff members are described as friendly, welcoming, and sociable. They make an effort to make customers feel comfortable and appreciated during their visit. The nail technicians maintain conversations with customers and provide a pleasant atmosphere.
3. Clean and nice salon: Although the exterior of the building might create some doubts, multiple comments mention that the salon itself is clean and well-maintained. Customers appreciate the cleanliness and ambiance of the salon, which contributes to a positive experience.
4. Reasonable prices: Customers mention that the prices at Magic Nails & Spa Place are reasonable, especially considering the quality of the nail services provided. The salon offers both basic and deluxe pedicures at competitive prices, and the pricing for nail art and designs is also considered fair.
5. Timeliness and punctuality: The salon is commended for its punctuality and adherence to appointment times. Customers appreciate that the staff is ready for them when they arrive for their appointments and that they don't have to wait excessively.
6. Skilled and knowledgeable technicians: Several comments remark on the expertise and skill of the nail technicians at Magic Nails & Spa Place. Customers feel confident that the technicians know what they are doing and trust their abilities to deliver satisfying and well-executed nail services.
7. Old house atmosphere: One comment mentions the unique atmosphere of Magic Nails & Spa Place, located in an old house. This aspect adds to the charm and creates a distinct ambiance that customers appreciate.
Weaknesses:
1. Mixed online reviews: While the comments provided are overwhelmingly positive, it is stated that there are mixed reviews about Magic Nails & Spa Place online. This suggests that not all customers have had the same positive experiences. It would be important to address any negative reviews and work towards consistently positive customer experiences.
2. Location and building condition: One comment expresses initial doubts about the location and condition of the building where the salon is located. Although the salon is described as clean and nice on the inside, it may be beneficial to address any concerns related to the exterior and general building condition to further enhance the overall customer experience.
3. Brief interruptions during service: One comment mentions that the nail technician occasionally stopped to answer phone calls or text someone back. While this interruption was described as very brief and did not negatively impact the experience, it is worth considering if this practice could be minimized to provide seamless service.
In conclusion, Magic Nails & Spa Place possesses several strengths that contribute to positive customer experiences. The salon excels in delivering high-quality nail work, providing excellent customer service, maintaining a clean and nice atmosphere, offering reasonable prices, being punctual and efficient, employing skilled technicians, and creating a unique atmosphere in an old house. However, it is important to address any negative online reviews, address concerns regarding the building's exterior, and minimize brief interruptions during services to ensure consistently positive experiences for all customers.
Best TL Reviews
I was looking for a place to get my nails done while I was in town for a wedding. A friend recommended Magic Nails so I called and made an appointment… I could not be happier with my nails. I can be very critical about how my nails look, especially when getting acrylics. Hands down this is the best set of nails I’ve had, they all look like they’re the same shape and length and the design looks great. Lexi did the tips and powder and someone else did the design. Overall from start to finish it was a great experience, would highly recommend!
OH. MY. GOD. I can't even begin to describe how absolutely AMAZING this place is!! After looking at some mixed reviews online about Magic Nails, I decided to just give it a shot anyways. I had a VERY specific design I wanted and was unsure if they would tell me they would be unable to do it, so I was a bit worried going in. Once I got there, I doubted it even more due to the location and condition of the building the spa was located in, however, upon walking in I realized just how clean and nice the salon looked like on the inside. I was immediately taken to one of the nail techs (Liliana) and was told I could pick out the colors I wanted for the design. I had a bit of difficulty picking out the perfect colors (because I wanted to change the design to have just slightly different colors), so Lili helped me out and found the exact colors I wanted. She started on my nails right away and immediately started chatting with me and making me feel super welcomed! There were a few times when she would stop to answer a phone call for the salon or text someone back, but I have absolutely no problem with that because whenever she did stop to do that, it was very very brief and she instantly start working again. She was extremely sociable and kind, and she definitely knew what she was doing. She worked very carefully and her skills BLEW. ME. AWAY. She nailed (pun intended ????) the design, the colors, the shape, and every other possible part of my nails. Since I got nail art, an ombre nail, and a specific shape, it costed $75 which I was totally expecting (this is a pretty typical price for this kind of work). I have always been hesitant about getting dip powder as every nail salon I have gone to before leaves my nails lumpy and messy looking, but not Magic Nails! I can't recommend this place enough and I would give it 6 stars if I could. I live in Elkhart, but this place is ABSOLUTELY worth the drive. They also provide a 2 week nail warranty, meaning that if you chip or break a nail within 2 weeks of getting them, they will fix it completely free of charge! Best place ever and will only be coming here for my nails in the future.
Also for anyone interested in prices, I overheard that a basic pedicure with polish is $30 and the deluxe one is $40.
This place meets and exceeds it’s reviews. On time, prompt question answering and great overall atmosphere. Paula was fantastic creating an intrinsic design flawlessly on my daughters nails. Vanessa was a joy and truly took great care of my nails! A unique old house, a great place to treat yourself with their customer service and options.
My granddaughter & I both got a full set with design. Lilly did mine and both April & Lilly worked on my granddaughter. They were friendly and did a great job. They were busy, so I would suggest making an appointment. The prices are very reasonable. We plan to go back for full pedicures soon. We've been looking for a new nail salon and I think we've found it.
This place has to truly be the best around. They are always ready for you ontime when you have your appointment set. Lily has done my nails before and just the amount of focus and care she puts into the designs and shape of the nail is outstanding! Pricing is great even with nail designs. I will never not recommend this place and the workers! Love them!
Magic nails truly lives up to their name! I’m usually a little hesitant with salons— in the past I’ve had bubbly nails & acrylics that aren’t filed down properly— but these were done SO well. I asked for almond-shaped short acrylics, and April ????delivered???? I love my nails ❤️❤️
Appointment time spot on and beautiful attention to detail! Hoping to make it my new regular salon. Was very pleased with the gentleman that did my nails, was more than worth the drive from Goshen.
Had my second ever manicure. And she was amazing!!! Took her ( wish I got her name)time and made sure my needs were met during my nail session.
Will definitely be returning
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Magic Nails & spa Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | Closed |
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