Quick Facts About Majestic Nail
Strengths of Majestic Nail Place:
1. Skilled nail technician (Amy): One comment mentioned that they love nail tech Amy and praised her hand massage and hot towel service. This indicates that Majestic Nail Place has at least one skilled nail technician who provides excellent service.
2. Reasonable prices: One comment mentioned that the basic acrylic nail removal and manicure only cost $15, which is considered reasonable. This suggests that the nail salon offers competitive prices for its services.
Weaknesses of Majestic Nail Place:
1. Unsanitary practices: Several comments mentioned concerns about the cleanliness and sanitation of the nail salon. Customers expressed worries about the reuse of tools without proper sterilization, which can lead to potential bacterial infections. This indicates a significant weakness in maintaining a hygienic environment.
2. Poor customer service: Multiple comments mentioned negative experiences with customer service at Majestic Nail Place. Customers complained about being ignored, rushed during services, and having difficulty receiving assistance from staff. This suggests a lack of attention to customer satisfaction and a disregard for providing a positive experience.
3. Inconsistent quality: A few comments mentioned issues with the quality of the nail services provided. Complaints included poorly shaped nails, lumps in the acrylics, and nails breaking easily. These instances reflect a lack of consistency in the skills and techniques of the nail technicians at Majestic Nail Place.
4. Communication issues and language barriers: One comment mentioned difficulty in communication with the staff due to language barriers. This can lead to misunderstandings or misinterpretations of customer preferences and needs. It also contributes to a sense of exclusion for customers who do not understand the staff's language.
5. Lack of professionalism and transparency: One comment mentioned feeling pressured to spend more money than necessary and feeling disrespected by the staff's behavior. The customer also expressed frustration with the staff's language use in front of them. This indicates a lack of professionalism and transparency in their dealings with customers.
In conclusion, while Majestic Nail Place has a skilled nail technician and reasonable prices, it suffers from significant weaknesses. These weaknesses include unsanitary practices, poor customer service, inconsistent quality, communication issues, and a lack of professionalism. Addressing these weaknesses would be crucial for Majestic Nail Place to improve its reputation and provide a satisfactory experience for its customers.
Best TL Reviews
Chile… sigh I have never had a pedicure that is from toe to ankles only in the history of getting pedicures then she said $52 because of cat eye polish. Ok so after my toes were done she went over my legs with oil… never experienced that before ijs… I literally will not be staying for the fill in because; why bother. I’m so disappointed that’s what I get for trying a new place. They’ll only see me over here for chapel beauty.#nah #issanoforme. #notimpressed #itsnotmajestic
Unsanitary is all I’m going to say! Nail Techs are not very skilled and rushes on your nails. If your f ok no to charge $100 for a fill and a pedicure be worth it! We will never go here again.
DISGUSTING PLEASE DO NOT GO HERE!!!! They reuse everything nothing is sterilized if i get a bacterial infection im definitely sueing. Very unsanitary!!!!
I thought I found a new nail place but I was WRONG. The last two times I went I was ignored and my pedicure was rushed. I was ignored by staff I stood at the counter for 10 mins waiting on someone to acknowledge me. When they did speak to me they stated that it would be a hour wait. As I was leaving another customer came in and asked for pedi and a fill and they told her no problem. The woman walked to the chair and they were setting her up for the pedicure.????
Last week I went in and got a pedicure but it was rushed. The gentleman who was doing my feet was rushing my service to get to his regular customer. The woman walked in and stated the she wanted him to do her pedicure, he said okay give him a few mins. I was thinking a few mins but I was at the beginning of the pedicure. SMH! ????
Well…. If I can Include a picture I will. So, I sat down and I was about to get a manicure, but I wanted to check the prices. The lady who was Originally doing my nails kept trying to persuade me to spend $50 versus getting my basic acrylic nails removed and a manicure for $15. After going to the back and leaving me to soak my hands in dangerous acetone for who knows how long, the man comes back and says to me pretty much to get your nails taken off and to get basic polish is $15. I proceed to say does that include a manicure, he didn’t say is, no that is just polish on. I didn’t say how much does it cost to do an actual manicure and he says $30. He then says to me “ you should come back when you can get your feet and nails done.”, as the lady who was originally doing my Lil nails yells in her language, which to me was her saying I’m not going to do her nails for only $15. This is by far the worst experience I have ever had in my life, when it pertains to getting my nails done. If you are in the Lithonia/ Stonecrest area, Do not, I repeat, DO NOT COME HERE! All they care about is getting the best deals off of you and if you value customer service over putting money in someone’s pocket for their direct gain, then do not come here. Thanks.
Came in for filling and pedicure. I told lady I wanted gel on Both my toes and nails. She didn’t listen and ended up having to repaint my toes. The lady who did my nails left lumps on them from the acrylic . They were not smoothed out and were poorly shaped. I ended up breaking my nail that night from simply scratching my head. When I came back to fix it the next day they charged me an additional $10. Will not be returning.
I love nail tech Amy. She's my manicure person. Her hand massage is the best and the hot towel is to die for.
I went in and had my nails done on Thursday 11/11. Literally on the following Tuesday, 11/16 three of my nails cracked. I went in to have them repaired. These rude people charged me $15 to fix my nails that I just had done 5 days prior. I couldn't believe it. I will never return. The older gentlemen looked at my nails and started talking in their language which is so rude. The young lady then tells me the price. The African American community has to stop giving these rude disrespectful people our money.
Place Pictures
Majestic Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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