Quick Facts About Mentor Nails
Mentor Nails Place has received mostly positive comments, with customers praising the friendly service, efficient work, professional staff, and great prices. These strengths contribute to the overall positive image of the salon. However, there are a few negative comments that highlight some weaknesses that may need to be addressed. In this analysis, we will discuss the strengths and weaknesses of Mentor Nails Place based on the comments provided.
Starting with the strengths, customers consistently mention the friendly and kind nature of the couple who own the salon. This is an important factor as it creates a welcoming atmosphere and helps customers feel comfortable. Additionally, the quality of work is highly praised, with customers mentioning that their nails turned out exactly as they wanted. This indicates that the staff at Mentor Nails Place have good technical skills and are able to meet customer expectations. The affordability of the services is another strength, as customers appreciate the great prices offered. This can be a significant advantage as it attracts customers who may be looking for affordable nail services.
Efficiency is mentioned as another strength of Mentor Nails Place. Customers mention that they were able to get appointments quickly, and in one case, the salon was flexible enough to accommodate a walk-in customer. This indicates that the salon is well-organized and has good scheduling practices. The willingness of the staff to go above and beyond is also evident in the comment where they made an effort to make a customer's daughter feel comfortable while waiting. This shows that there is a focus on customer satisfaction at Mentor Nails Place.
Now, moving on to the weaknesses expressed in the comments. One customer expressed dissatisfaction with the cleanliness and organization of the salon. They mentioned that the place was not clean and that it did not appear to be organized. This is an important weakness as cleanliness and organization are key factors in the nail salon industry. Customers expect a clean and hygienic environment when getting their nails done, so this issue should be addressed promptly.
Another weakness mentioned is the lack of sanitization of tools prior to foot work. This is a serious concern as proper sanitation is crucial in preventing infections and ensuring the safety of the customers. Mentor Nails Place should prioritize proper sanitation practices to maintain a high standard of hygiene.
In addition, one customer mentions that their nails broke after being sanded down too harshly. This indicates that there may be a lack of attention to detail and care when providing services. To address this weakness, the staff at Mentor Nails Place should ensure that they are not applying excessive force or using aggressive techniques that can damage the nails.
In summary, Mentor Nails Place has several strengths that contribute to its positive reputation, including friendly service, efficient work, professional staff, and great prices. However, there are some weaknesses that need to be addressed, such as cleanliness and organization issues, lack of proper sanitization, and potential lack of attention to detail. By addressing these weaknesses, Mentor Nails Place can further improve customer satisfaction and maintain a positive reputation in the nail salon industry.
Best TL Reviews
I’ve been coming here for a few months & I’m always happy with the results! They are very friendly, efficient, professional, & have great prices for services! I would highly recommend
Don't go to this place,I went there with my kids,and the owner of the store says I'm stopping doing the nails to my kids first time for them doing a pedicure,because I was picky staying close to my kids and suggesting to him.
He did terrified my kids and I'm going to report him to the police and
Ohio state health department.
Was my first time going there and most say so clean and feel so comfortable there do amazing job so sweet and kind if ur looking for place get ur nails done at I hope u pick this place I love my nails
Very nice couple who own the place but it is not very clean or organized.
I went there due toy regular place being on vacation. But I just cannot see going back there. My nails broke after being sanded down too harshly and I had a perfect set of strong nails that had taken over a year to get healthy. Very disappointed although I left a hefty tip for what was done. All previous reviews were outstanding but go see for yourself. My tools were NOT sanitized prior to foot work which was a red light there. Just be careful guys as your money is hard earned! But I'm trying to post pucs.
Dean and his wife are two of the nicest people. They do quality work at extremely reasonable prices. I've used them for many years. They are the best!
I was a walk in, and they had just enough time to squeeze my daughter (7) and I in before back to back appointments. Lucky for me! They did such a nice job on my nails. I got a full set with a French tip. The gentleman continually checked to be sure they were uniform in length and look between both hands, he even went back to fix any imperfections. They also were kind enough to help make my daughter feel comfortable while she waited for me after her nails were done. By far the best nail place I've been to in years! Thank you so much Mentor Nails! We were both very pleased!
Absolutely the best. Nails turned out exactly the way I pictured them in my head. 100% will be coming back regularly!
This is the first ever place I have been to that my French gel manicure has stayed on for more then a week and it looks amazing. I got my toes done with my mother and the way that they are just careful and get down to every detail is phenomenal!!! This place is just phenomenal!! The husband and wife that run the shop are so sweet too!! They really know what they are doing and it really shows. They take a lot of pride in what they do. This will forever now be my spot to go. I LOVE it here. I would recommend it to everyone .
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Mentor Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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